Unable to install InDesign

[Divi15]

My Indesign setup is not not installing after download...I have downloading thrice

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[BobLevine]

I'm not sure what you're referring to but the proper method for installation is through the Creative Cloud desktop app.

[HARSHIKA_VERMA]

Hi @Divi15,

We would like to follow up on your issue. Are you still experiencing the issue? Could you please share the error message while you're trying to install InDesign? From where you're trying to install InDesign.

Please feel free to update the discussion if you need further assistance from us.

We would be happy to help.

Thanks,

Harshika

[Creamer Training]

What is happening? Is your computer able to run InDesign (presumedly the latest version)?

As @BobLevine mentioned, you should download and install the Creative Cloud app--don't bother downloading any other apps directly. Once you install the CC app and log in with your Adobe account, you can install InDesign through the CC app.

[Rishabh_Tiwari · Accepted solution]

Hi @Divi15 ,

We're so sorry to hear about the trouble. In addition to the suggestions shared above, if you're getting any errors while installing, please try the steps shared here https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html 

Feel free to reach out if you need any further assistance.

Regards

Rishabh