Unable to save InDesign document. Error: InDesign is unable to save this file.

Report · Jul 18, 2020

Hi there. I've installed the latest update of Indesign 2020. I'm now experiencing problems in that if I open a converted version of an Indesign docment, make changes then try to save, it says "Indesign is unable to save this file. We tried, but it appears to be damaged." (See Indesign 2020 Fig. 1). I have tried to save a copy of my document and it says the same thing. I have even tried to create a new document in Indesign 2020, save it as a test before putting anything in it and again the same message, "Indesign is unable to save this file. We tried but it appears to be damaged." (See Indesign 2020 Fig 2). Is it a bug in the new Indesign update? Do I uninstall it and reinstall Indesign 2019? Could someone please help me?

Report · Apr 16, 2024

Hi,

Thank you for reching out and sharing the solution that worked for you. I am sure it will help other community members. Can you confirm if you tried saving the file as IDML?

Thanks

Rishabh

Unable to save InDesign document. Error: InDesign is unable to save this file.

1 Correct answer