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Using InDesign Beta to Convert PDF but nothing happened

New Here ,
May 30, 2024 May 30, 2024

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Hi,

 

Today I'm trying to convert PDF using Indesign beta as latest version InDesign beta able to convert PDF to InDesign. But when I try to open it from File > Open, the PDF is greyed out and I cant select it. Even I try enable from All Readable document to All document, nothing happened, and when I drag and drop directly to InDesign beta showing "Undefined Error" window.

 

The PDF I try to opened was from InDesign, page less than 10 and connected to internet.

 

Any idea what happened?

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Bug , Import and export

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Community Expert ,
May 30, 2024 May 30, 2024

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Assuming you're reporting this to Adobe as Beta versions should be used for testing purposes only not be relied on for "real" work. 

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New Here ,
May 30, 2024 May 30, 2024

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Hi,

 

Is it any different between testing purpose and for real work? I just want to test it how it works, just open directly but none of the PDF, just simple PDF file doesnt work and it's from my past PDF that exported from InDesign. Everything greyed out.

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Community Expert ,
May 30, 2024 May 30, 2024

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New Here ,
May 30, 2024 May 30, 2024

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Yes, all my PDF created from InDesign. Strange not any single PDF is working, I know it's only beta :/. I'm on Mac btw and it should no problem.

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Community Expert ,
May 31, 2024 May 31, 2024

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Try exporting a PDF from InDesign from the Beta

Then try opening that PDF.

 

I know there was a rollout and it was for UK and USA only - but I think since mid-May it's been rolled out globally.

 

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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New Here ,
6 hours ago 6 hours ago

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LATEST

If a pdf is not made from Indesign, Beta cannot open it. I have found a workaround. If you place single pages of the pdf into your pages in InDesign, you can then make a new pdf. Once you do that, you can open the Indesign PDF in Indesign Beta and convert that pdf to a working document - ready to use in Indesign. It's a long way around, but I needed the document and it worked! Whew - so happy!

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Community Expert ,
May 31, 2024 May 31, 2024

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All I know is that it does work for me in the latest beta.

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New Here ,
May 31, 2024 May 31, 2024

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Lucky you, still doesnt work for me but it's okay. I just curious to know how it works.

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Community Expert ,
May 31, 2024 May 31, 2024

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Just to make sure - are you running exactly the same beta version:

 

leor_0-1717205122411.png

 

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New Here ,
May 31, 2024 May 31, 2024

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Yes, same. Strange that didn't work anything 

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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quote

Yes, same. Strange that didn't work anything 


By @fandistico

 

Strange indeed. I'm in Canada, what region are you in? Sometimes Adobe implements certain features gradually throughout different countries although I don't remember seeing any info regarding gradual rollout of this particular feature.

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New Here ,
Jun 01, 2024 Jun 01, 2024

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I'm in Southeast Asia

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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Have you any updates to the Beta - maybe it just needs to be updated - it should be globally rolled out by now.

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New Here ,
Jun 01, 2024 Jun 01, 2024

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Yes, it's the latest version 19.4.

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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That's the lastest version of InDesign - it's not the Beta.

19.4 has not got the Open PDF feature

https://helpx.adobe.com/ie/indesign/using/whats-new.html

 

Have you downloaded the Beta app - as pointed out by @leo.r 

EugeneTyson_0-1717243293715.png

 

It should look like this when you open it

EugeneTyson_1-1717243448942.png

 

 

Then it should be in the Readable files

EugeneTyson_2-1717243661854.png

 

 

Then it should open

EugeneTyson_3-1717243820396.png

 

EugeneTyson_4-1717243834839.png

 

 

 

 

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New Here ,
Jun 01, 2024 Jun 01, 2024

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Screenshot 2024-06-01 at 18.53.49.png

 

This is the last error, I wish they released globally asap. not in beta anymore.

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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Create an InDesign document and use File > Place to include a PDF in the document.

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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If you go to File>Open 

And check the list of files - does PDF show?

 

It was in my screenshots earlier

EugeneTyson_0-1717244711052.png

 

 

Does PDF show in the list for you?

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New Here ,
Jun 01, 2024 Jun 01, 2024

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I'm on Mac and only showing this.

Screenshot 2024-06-01 at 19.27.48.png

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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I'll have to check the Mac but won't be today.

 

Strange it's not working.

 

 

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New Here ,
Jun 01, 2024 Jun 01, 2024

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Ah okay, that's it. I thought I'm the only one seeing that's not working on Mac.

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Community Expert ,
Jun 01, 2024 Jun 01, 2024

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quote

Ah okay, that's it. I thought I'm the only one seeing that's not working on Mac.

By @fandistico

 

I think @Eugene Tyson's remark "Strange it's not working" was regarding your situation. It didn't mean that it's not working for him on Mac, something he won't be able to check today. 

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New Here ,
Jun 01, 2024 Jun 01, 2024

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Oh okay, my bad 😄

 

I tried on Windows, and now works fine, it's only for Mac not ready to use the feature.

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Community Expert ,
Jun 02, 2024 Jun 02, 2024

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Really? I won't get to it today - but surprised it's not working on Macs.

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