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Hello
I am embeding a video clip into a document and then exporting as an epub fixed layout. When I check the file after export the video plays but the audio does not. When I preview the clip in Indesign everything works fine. The video is an mp4 video exported out of premier pro. I am using Indesign 16.4.2.
Thank you for any insight you could give me.
Thank you all for the great insight! I was finally able to get it to work by re-exporting the video and then re embedding it. I did not change any of the export settings(H.264, 48000Hz). This seemed to fix the problem.
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What is your EPUB viewing application?
Does the audio of the video work when you Publish Online the document?
Regards,
Uwe Laubender
( ACP )
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I am viewing the fil on Apple Books. I also have other audio only files embedded and they work fine.
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Mp4 but with which encoding?
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Quicktime, Adobe Stock HD, 48000 Hz
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Also tried H.264
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When I Publish Online I get the same error. No audio from the video.
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I would also try to test the FXL EPUB file with Thorium Reader and Calibre e-pub viewer.
Also test on a Windows machine with Thorium Reader and Calibre e-pub viewer.
Could well be, that a new bug was introduced with Apple Books.
I cannot test that, because I am on Windows 10.
Regards,
Uwe Laubender
( ACP )
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Does the same in Cabre. No audio.
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And as I already said: Also try InDesign's Publish Online feature.
Regards,
Uwe Laubender
( ACP )
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Does it play properly in other applications? Try a quick export to Publish Online.
I would also try exporting from 17.2.1. You never know about these things.
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Thank you all for the great insight! I was finally able to get it to work by re-exporting the video and then re embedding it. I did not change any of the export settings(H.264, 48000Hz). This seemed to fix the problem.