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georgej2018
Participant
December 31, 2023
Question

When I print random letters are missing. InDesign on an iMac

  • December 31, 2023
  • 5 replies
  • 1146 views

 

I'm using an iMac 10.13.6 High Sierra (and old). I export my document into a PDF using one of Adobe PDF Presets in InDesign (v15.1.4). Invariably random letters are not printed.

January comes out as J nua y. 

I have restared the computer, the printer (Epson PX605F), updated the driver for the printer, and twice I have aligned the heads, cleaned the heads, and did a nozzle check. 

When I print directly from InDesign, no letters are skipped. I'm assuming the problem lies with the PDF configuration.

Any hints or suggestions as to what I should do? Thanks.

    This topic has been closed for replies.

    5 replies

    Brad @ Roaring Mouse
    Community Expert
    Community Expert
    January 3, 2024

    If it prints properly directly from Acrobat, then the issue is is being introduced by Cheap Impostor, and I suspect it's happening when it creates the new PDF;. i.e. it's not properly embedding the font subsets that were already in the source PDF and hence dropping characters.

    Luke Jennings3
    Community Expert
    Community Expert
    January 5, 2024

    You can split your pdf into 7 separate sections and print to a booklet from Acrobat to give you the needed imposition for a perfect bound book. Try running a preflight fixup in Acrobat to embed the fonts (even though they appear to be embedded when checking the file properties in Acrobat), this may help the cheap imposter function properly. Tools> Print Production> Preflight> Fixups.

    Lukas Engqvist
    Community Expert
    Community Expert
    December 31, 2023

    Am I understaning that you are missing letters when printing via PDF? (You mention that printing directly from indesign you get correct result?) What application are you printing PDF from? (Please try printing from Acrobat if you can.) What PDF settings are you usning Please try PDFx1a nad PDFx4 if you have not already.. Are you subsetting fonts? (it's in the fonts tab in PDF settings)

     

    georgej2018
    Participant
    January 2, 2024

    I print the PDF in Cheap Impostor in order to print have an imposed book. I'll try acrobat but does it impose? I've been using PDFX4.

    georgej2018
    Participant
    January 2, 2024

    Imposing is the task of the printer. Is there a reason to do it yourself?


    How can my printer (an Epson, yeah, sorry) impose a 112-page document so that it opens like a book? (The first sheet has pages 1 & 16 on one side and pages 2 & 15 on the other). Probably with about seven signatures of 4 pages each. If it is easier, I'd like to try it.

    rob day
    Community Expert
    Community Expert
    December 31, 2023

    Are the characters missing in the PDF when you view in Acrobat, or just when you print? Are you printing from Acrobat? 

    Derek Cross
    Community Expert
    Community Expert
    December 31, 2023

    You can't use TrueType fonts in InDesign documents any more, use an OpenType version of the font(s).

    Community Expert
    December 31, 2023

    Hi, @Derek Cross ,

    "You can't use TrueType fonts in InDesign documents any more..."

    sorry, but this is wrong.

    PostScript Type 1  fonts are not supported anymore with newer CC versions (see PostScript Type 1 fonts end of support), TrueType fonts are supported.

    Regards

    Stephan

    Derek Cross
    Community Expert
    Community Expert
    December 31, 2023

    Yep, Type 1

    Community Expert
    December 31, 2023

    I have moved your post to a more appropriate InDesign forum

    To me your problem looks like a font problem. Check if the fonts are properly being embedded. I will leave more informed folks to comment on this further

    -Manan

    -Manan
    georgej2018
    Participant
    December 31, 2023

    I have checked and the fonts used in the missing words are embedded. Baskerville TrueType for bold, italic, and SC700 (whatever that is.) I'm using Baskerville regular small caps.