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geraldod7494578
Participating Frequently
February 10, 2023
질문

When re-opening file, images are not shown even if the links are there

  • February 10, 2023
  • 2 답변들
  • 754 조회

This is the thrid file I'm having this problem with. 

Basically, when re-opening a file, all the images are not shown on "High quality preview" but showing on "Typical quality". But, the funny thing is, I can't export. It says that there are links that doens't exist and abort the export. 

 

So, it would be a "links" problem, of course, but all the links are there. there's no errors on links panel. So everyday I need to re-link all my images. After a while, I spend more time re-linking stuff than actually working on it. 

 

How to solve this? I've already tried to clean install InDesign (that means, uninstalling from CC, deleting all the prefs, files, cache [I'm on a Mac with 13.1 Ventura and inDesign 18.1], and re-installing). 

I'll attach some screenshots.

Thanks, 

Geraldo

이 주제는 답변이 닫혔습니다.

2 답변

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
February 10, 2023

This sounds like some sort of network problem. Where are the links stored?

G
geraldod7494578작성자
Participating Frequently
February 10, 2023

On the computer, not even on a external hd. Could the the computer internal disk that's "sick"? Gonna do a Disk Utility check, just in case...

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
February 10, 2023

Could be. Might be a system clock problem, too, I suppose. Running Time Machine? I'm a PC guy, but I think that there may be some background programs that can mess with file timestamps on Mac.

Might be worth running Cocktail, too, if you haven't.

    Mike Witherell
    Community Expert
    Mike WitherellCommunity Expert
    Community Expert
    February 10, 2023

    What happens if you export to IDML; open the IDML; and save-as to a new fresh document? Sometimes this cures odd problems.

    In your Edit > Preferences > Display Performance is it set to High Quality? I recommend both places in preferences be set to High Quality.

    Mike Witherell
    G
    geraldod7494578작성자
    Participating Frequently
    February 10, 2023

    Hi Mike, thanks 

    Tried this already. Reconnected all the links, export as IDML and reopening the file the problem is still there. 

    And the preferences are set to High Quality, both on the preferences panel and right-click options. 

    I just reconnect all the links but I'm sure, monday when I'll be back I'll need to reconnect everything. Is pretty annoying 😞

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