When using the selection tool in InDesign, my page goes blank (white)

Forum|Forum|2 years ago
September 28, 2023
4 replies
7895 views

Hi,

When trying to select objects or change text fields in InDesign, the page becomes white.

I am using InDesign 18.5 on a Mac Studio M2 Max.

Any solution welcome!

Bug

This topic has been closed for replies.

Voyce216

Participant

Try going under "View" and select "hide rulers". That seemed to work for me. I hope this helps someone who is looking for the same solution.

R

rogers g

Participant

Hi Voyce,

I have been having this problem about a week and it was anoying. Preiously worked until I updated to Sonoma. Did what you recomended and Worked. I'm so happy.

Thank you so much.

R

Rick Meikle

Known Participant

I have a new Mac mini M2 Pro and just upgraded to Sonoma. InDesign 19.0 seems to be working, though I haven’t gotten very far. When drag selecting any item(s), the page goes white (empty). Its contents reappear when the drag is completed. Selecting single or multiple items by clicking (or shift-clicking) on them does not have this problem. The same thing happens while drag selecting text with the text tool. The problem is weirdly similar to a current Photoshop problem, which was also present in Ventura. When more than one Photoshop image is open, the last active image goes blank gray (not grayscale) when a new image is opened or a different open image is made active (clicked on). The blank gray image is corrected when that image is made active again and made to redraw (e.g, moving the window). But then the previously active window goes blank gray. These things never happen on my trusty old 2010 Mac Pro running Mojave. I don’t expect anyone here to have fixes, so this post is simply providing input to the community.

BobLevine

Community Expert

This has been discussed in countless other threads.

Roll back to Ventura; turn off rulers/enable GPU Performance or any combination.

R

Rick Meikle

Known Participant

Well, that was kind of snarky, but thanks for the feedback. I did several searches and this post was what I found. Pray tell what search terms find "countless other threads"? The M2 is not that new. I've been making my living with Adobe products since 1987, but is the Mac now taking a decided backseat to Windows? (Yes, Sonoma is new. I may be conflating things. The Photoshop problem includes Ventura. I leapfrogged from Mojave to Ventura. And, while Illustrator debuted in the 80s, Pagemaker was originally from Aldus, then after Adobe acquired it, was supplanted by InDesign. Rather than revert to Ventura, I am more likely simply to use the 2010 Mac Pro until Adobe and/or Apple get it together.)

Barb Binder

Community Expert

Hi Christel:

Was it working OK on your M2 prior to the Sonoma uprade? You can roll back to Ventura:
https://www.macobserver.com/tips/how-to/macos-sonoma-downgrade-to-ventura/#:~:text=Essentially%2C%20there%20are%20three%20major,will%20explore%20all%20three%20options.

Sonoma was just officially released 3 days ago (9/26/23)—it was in beta before that. It's always good idea to delay an OS upgrade until you have time to research the compatibility, and in your case it's double whammy—both the OS and the chip are both unsupported. You might want to bookmark this page and check back in a few weeks. Upgrades from Adobe are typically announced the first day of MAX, which is Oct 10 this year.

https://helpx.adobe.com/indesign/system-requirements.html

~Barb

~Barb at Rocky Mountain Training