White Lines on Preview Mode

Forum|Forum|7 years ago
April 10, 2018
7 replies
3637 views

I know an attempt to address this issue has been discussed in previous threads dating back a few years, but those solutions are not working for me and I'm not sure if they're directed at the new Cloud version of Adobe.

When in preview mode, there are a lot of white lines through my files. They shift around when I scroll, zoom in, out, etc. When I toggle from Overprint Preview to no Overprint Preview, they disappear until I scroll, zoom out, etc. The same happens when I hide or show the ruler.

I use the Cloud version of InDesign and this started happening about 2 months ago. Obviously this must not be a global issue because I'd be seeing much more about this. Is this specific to me? My computer? Or the product in general? I appreciate any help this forum can provide.

white lines

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Correct answer Bill Silbert

It sounds like you might be referring to a well known bug with GPU Performance. Try turning it off in InDesign preferences.

michaljanata

Inspiring

it is still there, and I still couldn't find what is related to... also I have no GPU settings in Preferences

sometimes it shows on, sometimes not... the line is still on the same place no matter what page zoom is used

herb4

Known Participant

I have the same issue. Toggling rulers on seems to solve it.

Frans v.d. Geest

Community Expert

herb4 schreef
I have the same issue. Toggling rulers on seems to solve it.

What that does is simply redrawing the screen, you can also zoom in, out etc to forcec a screen redraw. The problem here is the GPU rendering that is bad in InDesign, stll.

A

allisonf83419520Author

Participating Frequently

I'm following-up on this thread as this issue seems to be getting worse. I'm noticing it in Adobe Illustrator and Indesign - the Cloud version. I'm not sure what to do at this point. Here's another screen shot of a file. The white text should be white - the blue lines should not be on it and they change position if I toggle between preview and overprint preview. Sometimes the file has white lines through it, and sometimes there are gray boxes depending on the mode I'm in. Any help would be greatly appreciated!