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Why is my "Extract from image" menu disabled in InDesign?

Engaged ,
Nov 24, 2022 Nov 24, 2022

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2022-11-25_00-38.png

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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Hi Chris

Not sure why it's not working for you.

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

-----------

Try resetting your preferences:

Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.
macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.
A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

-------------

 

 

 

I found the same image online. 

EugeneTyson_0-1669349829662.png

It's working for me

 

Even when it's just copy and paste with nothing in the links 

 

EugeneTyson_2-1669349991798.png

 

This is also a webp format. 

 

 

 

 

 

 

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Community Expert ,
Nov 24, 2022 Nov 24, 2022

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From my experiments - it should be available all the time - even with no image selected.

So definitely resetting preferences is the first step - which I posted above. 

If that doesn't work

 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

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Engaged ,
Nov 25, 2022 Nov 25, 2022

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Is the extract operation done in the cloud or locally?

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Engaged ,
Nov 25, 2022 Nov 25, 2022

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I tried pushing it through IDML, it didn't work, and the reset preferences shortcut doesn't work either for me.

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Engaged ,
Nov 25, 2022 Nov 25, 2022

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Ah, you have to do Ctrl+Alt+Shift right after opening InDesign, resetting worked now, but it did not solve the issue. 

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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Hi @Chris P. Bacon ,

are you sure that the selected graphic frame contains the image?

Perhaps it contains another graphic frame with the image inside…

 

Regards,
Uwe Laubender
( Adobe Community Expert )

 

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Engaged ,
Nov 25, 2022 Nov 25, 2022

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Hi,

no it's the image and its frame only.

I tried with several .jpg images.

Is the extraction done locally or in the cloud?

What image formats does it support?

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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So weird it's not working. 

Wonder if it's a system spec thing?

What are your computer specs?

 

Last ditch resort

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

 

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Engaged ,
Nov 25, 2022 Nov 25, 2022

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Engaged ,
Nov 25, 2022 Nov 25, 2022

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I am going to reinstall it only when a new major version will be coming out.

But I am creating my magazines actually first in Illustrator, and only after I port it to InDesign, so I suppose I can even better extract shapes as vectors in Illustrator.

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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If that function is misbehaving then who knows what else will be wrong 

 

I strongly urge you to use the reninstaller as soon as possible.

 

Or what you try is starting in safe mode see if it persists 

 

Or try a new user account.

 

What are your system specs?

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Engaged ,
Nov 25, 2022 Nov 25, 2022

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I posted my system specs already above.

I am using Illustrator now to vectorize the whole image, and I save the shapes like that.

 

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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Thanks, sorry I missed it. I'll take a look later on. 

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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The extract function doesn't require an image to be selected it should be active all the time.

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