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InDesign won't recognize PNG files, can't "Place"

Community Beginner ,
Feb 19, 2019

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I created a document about a month ago, a catalog, and placed PNG image files into image boxes for the layout. I opened the file back up today to do some edits and all the sudden InDesign tells me I have broken links. I investigate further to find that the images are located where they are supposed. I tried to "re-place" the png files into the boxes but InDesign doesn't recognize it and won't allow me to place it.

For reference, I also tried to open in PS but it doesn't recognize it either, so I'm sure it's a file issue.

Has anyone run across this and can you advise?

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InDesign won't recognize PNG files, can't "Place"

Community Beginner ,
Feb 19, 2019

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I created a document about a month ago, a catalog, and placed PNG image files into image boxes for the layout. I opened the file back up today to do some edits and all the sudden InDesign tells me I have broken links. I investigate further to find that the images are located where they are supposed. I tried to "re-place" the png files into the boxes but InDesign doesn't recognize it and won't allow me to place it.

For reference, I also tried to open in PS but it doesn't recognize it either, so I'm sure it's a file issue.

Has anyone run across this and can you advise?

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Most Valuable Participant ,
Feb 19, 2019

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Sounds like those files are corrupt. Without a lot more info, it’s impossible to tell.

What version of InDesign? What operating system and where are those PNG files stored?

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Community Beginner ,
Feb 19, 2019

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They are just placed in a folder on my desktop for now. Some images it picks up fine, others not. I'm on InDesign CC 14.0.1 on MacOS.

I just created new images in that same folder, it's immediately doing the same thing with some of those images but some are fine. A lot of these images I get need to be cropped or other adjustments, so I'll make those adjustments in PS and then resave the files, then place them in InDesign. It works fine the first time but when you reopen InDesign it says there is a broken link.....

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Adobe Community Professional ,
Feb 19, 2019

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Do all of the PNG files have the .png file suffix at the end of their names?

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Community Beginner ,
Feb 19, 2019

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Yes, I found a workaround but it's not ideal:

1) Open the .jpeg file

2) Make the adjustments and save as a .png file in folder location

3) Save the file again as a copy .png file in that same folder location

It will then recognize the copy version, but if I do it in any other order it doesn't work........

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Adobe Employee ,
Feb 21, 2019

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Hi Timothy,

Sorry to hear about this issue. Is it happening with all the files or some specific PNGs? Would you mind sharing a sample file, so that we can test it at our end?

Regards,

Srishti

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New Here ,
Aug 12, 2020

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This seems to be a problem as the Creative Cloud software upgrades. I am trying to pen an older design file with multiple links to package and send a client. It will not let me package stating the "png" files are invalid, but most are PSD files. I have tried replacing all files, and it won't let me place several of them, though they are in the same folder they were originally in and are not corrupt, etc. Super frustrated and on a time crunch. Any resolve for this issue? Thanks!

 

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Adobe Community Professional ,
Aug 12, 2020

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It will not let me package stating the "png" files are invalid

 

Can you share one of the problem PNGs?

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Most Valuable Participant ,
Feb 22, 2019

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Why did you choose PNG? If it comes from Photoshop, use PSD instead, if it comes from Illustrator, use AI or PDF instead. I don't see any advantage to use PNG and there are some other reasons I would avoid PNGs in InDesign.

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