Placed PDF file into Indesing part of PDF file disappear

New Here ,
Mar 29, 2020

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When I place a pdf file into an Indesign document the heading text of the pdf is not visible.

I have a new Imac with Catalina version 10.15.4 and the latest Adobe programs.

On my old Imac with Sierra version 10.12.6 there is no problem.

What is the cause and the solution.

acrobat viewacrobat viewindesign viewindesign view

Adobe Community Professional
Correct answer by vladan saveljic | Adobe Community Professional

you could fix this problem with Acrobat Preflight

"Fix potential font problems"

Schermata 2020-07-02 alle 16.22.58.png

 

after that in indesign 15.1.1 (macOS 10.15.5)

Schermata 2020-07-02 alle 16.25.57.png

...or, you could fix this issue also with Acrobat preflight > convert to PDF/X-4

Schermata 2020-07-02 alle 17.02.30.png

 

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Mar 29, 2020 0
Adobe Community Professional ,
Jul 02, 2020

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you could fix this problem with Acrobat Preflight

"Fix potential font problems"

Schermata 2020-07-02 alle 16.22.58.png

 

after that in indesign 15.1.1 (macOS 10.15.5)

Schermata 2020-07-02 alle 16.25.57.png

...or, you could fix this issue also with Acrobat preflight > convert to PDF/X-4

Schermata 2020-07-02 alle 17.02.30.png

 

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Jul 02, 2020 1
Adobe Community Professional ,
Jul 02, 2020

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Hi Vladan,

that is simply great! Thank you very much!

Just tested this OK on Windows 10.

 

The thing that irritates me is that the preflight profile "Fix Potential Font Problems" will not find any problems when running with "Analyze" only:

 

Acrobat-PDF-Preflight-Fix potential font problems-ANALYZE-NoProblemsFound-1.PNG

 

But it changes some things when run with "Analyze and fix":

 

Acrobat-PDF-Preflight-Fix potential font problems-ANALYZE-NoProblemsFound-2.PNG

 

And that's the key! Placed in InDesign 2020 the corrected PDF will show the text:

 

NotFixed-vs-Fixed-PDF-Placed-in-INDD-2020.PNG

 

Thank you very much! I will give your reply the "Correct Answer".

Nevertheless, this is a bug with InDesign 2020, PhotoShop 2020, Illustrator 2020 and Bridge 2020 that should be fixed…

 

Best,
Uwe Laubender

( ACP )

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Jul 02, 2020 1
Adobe Community Professional ,
Jul 02, 2020

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Hi Uwe, thank you.

I added one minutes ago that the problem could be fix also with Convert to PDF/X-4

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Jul 02, 2020 1
erikpoel LATEST
Community Beginner ,
Jul 29, 2020

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We found the source of the problem, apparently InDesign does not handle the otf font that was used correctly (eventhough Acrobat DC pro and Enfocus PitStop find no font problems in Print preflight). I shared this information with Adobe support as well.

We now worked around the issue by using a TTF font instead.

 

Thanks very much to all for your effort and feedback on this issue!

 

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