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Inspiring
October 17, 2023

P: Crash (Mac and Windows) 8880536

  • October 17, 2023
  • 21 replies
  • 3702 views

Since LR Classic v13.0 & 13.0.1, I cannot work in a collection anymore due to systematic crashes.

This topic has been closed for replies.

21 replies

valerie09876
Participating Frequently
November 28, 2023

I was able to use Lightroom Classic by rolling back to the last release of version 12.  Of course, that means that there is a lot of pictures that I added after updating to version 13 that aren't available in the older catalogue.  This is not the solution I want to continue with.  Does anyone have any thoughts on how to get Adobe to actually respond to the problem?

phfslyAuthor
Inspiring
November 21, 2023

And now, not possible to use Lightroom anymore as it crahes at the launch.

I had to recover a catalog back-up to be able to launch Lightroom again...

It's a nighthmare !

phfslyAuthor
Inspiring
November 30, 2023

I was happy to install the new 13.0.2.

Unfortunately, issues are still pending.

Crash after having worked (development module) on around 20 images in a collection, which is also a recorded book.

After this crash and a second one, I cannot work on the collection anymore as I immediately get a new crash...

I am afraid my book won't be ready for Christmas !

Situation is not acceptable anymore

 

phfslyAuthor
Inspiring
November 19, 2023

Hi Rikk,

There is  no update from Adobe one month after ...

I still cannot work on the following situation :

  • In the Book module (systematic)
  • Synchronizing actions on a selection of images in Library module (systematic)
  • after 1 or 2 minutes when working on a collection (going from Development to Library and vice versa)

It's becoming more than urgent you solve the problem.

Best regards,

Participating Frequently
November 5, 2023

Hi Rikk. We cannot stay without any feedack from Adobe ! Almost one month now that Lightroom crashes with no reason after version 13 implementation and we, users, are left with no feedback, no hope to see situation improving and ... we continue to pay our monthly fees for a software not delivering what it should deliver.
Please, provide us with some feedback, some delay for bug correction, some hope.

hslomka
Participating Frequently
November 2, 2023

Hi Rikk,

I have the same issue, LR 13.0.1 is constantly crashing. Sometimes after a few minutes, if I am lucky I can work 30 minutes.

Do you developing a bug fix?

Best Regards, Holger

Participating Frequently
October 31, 2023

I'm on a Macbook Pro 2019 running Ventura 13.6 (IT has told me to wait on updating to Sonoma.

 

A few days ago I upgraded my entire suite of Adobe programs. I'm not getting a very bad bug in Lightroom Classic. For reference, my workflow often involves doing basic edits in LR, going to PS and doing more advanced cutting out and shadows of products, saving as a PSD and returning to LR. I then make a virtual copy to do final cropping and other edits. I do this so if/when my boss asks for additional fixes that involve PS, I can go back to PS and do those edits without having to re-do all of the final stuff in LR as the virtual copy will automatically update to mimic the PSD file changes. 

Now, when I save the PSD file and return to LR and create the virtual copy, I'm getting crashing happening at times. I thought it was only happening when trying to apply a color range mask to the psd virtual copy, but a few minutes ago it happened when I only attempted to select the virtual copy in the filmstrip. I'm sending crash reports every time but have not gotten any correspondence from Adobe. Can anyone here help me? This is enormously deterimental to my workflow and makes me really regret upgrading. 

Participating Frequently
October 31, 2023

The above post is obviously supposed to say "I'm now getting a very bad bug in Lightroom Classic." 

Participating Frequently
October 29, 2023

Hi Rikk, any news ? Lightroom doesn't work properly since release of Version 13. Time is flying and we have no answer from Adobe.

Participating Frequently
October 25, 2023

Rikk, can we expect soon release of V13.0.2 solving the problem that many people are apparently facing ?

Participant
October 25, 2023

Lightroom Ventura 13.6
Has been working just fine, even this morning. Went to lunch, leaving it on.
Came back to do some work, and now it crashes. Retried opening 4, 5 times, loads, just get to see my images ten crashes. Have uninstalled then reinstalled. No change. Critical to have resolved. Help?
Bente

Rikk Flohr_Photography
Community Manager
Community Manager
October 25, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s?  Apple’s?

 

Rikk Flohr: Adobe Photography Org
Participating Frequently
October 24, 2023

Lightroom Classic plante systématiquement en cours d'utilisation depuis la mise à jour V13.
Des amis ayant Windows 10 ont vu le problème se régler avec la 13.0.1 mais ceux qui, comme moi, ont Windows 11 ont toujours le problème.

 

Rikk Flohr_Photography
Community Manager
Community Manager
October 24, 2023

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

 

Rikk Flohr: Adobe Photography Org
Participating Frequently
October 24, 2023

Many crash reports have been sent through LR using the email address I am registered with.
Here is the message I get when LR crashes.

You will easily understand that I don't want to share my email address in a forum ...
Regards