P: Crashing when writing caption metadata

[Geoff Bartlett]

LR Classic is frequently crashing in the metadata caption box. I can't reliably reproduce the issue, it just works for a while then LR disappears and then crash report window appears.

I do notice the text drawing in the caption box gets a bit flaky. Odd or just deleted text appearing then disappearing. MacOS's new caps-lock indicator gets a bit flaky too, before a crash.  I also have dynamic spell checking on, but that appears to be stable.

LR Classic version: 13.0.01

MacBook Info

 Model Name: MacBook Pro

  Model Identifier: MacBookPro18,4

  Model Number: Z15H000UBX/A

  Chip: Apple M1 Max

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 64 GB

  System Firmware Version: 10151.1.1

  OS Loader Version: 10151.1.1

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing Bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idi-p...

[Sylavin]

Ok thanks, I'll try not to use special characters, I use a Spanish keyboard.

Waitng for the next release.

[Yves-CH]

LrC 13.0.1 sur macOS 14.1.1 versions francophone, la saisie de lettres accentuées fait se fermer LrC sans message d'erreur, sauf une boîte de dialogue, demandant d'envoyer l'erreur vers Apple.

Exemple écrire tête, Massaï-Mara et ceci dans toutes les boîtes de dialogues de LrC, aussi bien dans les exifs que dans les box de recherche !

Je joint les infos de mon système telles que collectionnées via LrC/info système.

[johnrellis]

Adobe has acknowledge this bug. See here for workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idc-p...

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this Bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idc-p...

[Sylavin]

Bonjour, oui c'esr la même chose sur la version espganole.

Adobe est au courant du bug et travaiile dessus.

[Cathfragment]

Lightroom crashes when I hit the circumflex accent to enter text in the Keyword List or the Metadata section. Using Lightroom Classic 13.0.1, Sonoma on a Mac Studio M1 Ultra. A friend who has the same setup was able to reproduce that behaviour also.

P.S. My workaround is to write the text in another application then copy and paste it in Lightroom.

[johnrellis]

Some more workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idc-p...

Adobe has acknowledged this bug, and hopefully it will be fixed in LR 13.1, due in a few weeks.

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this Bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idi-p...

[HZKBS]

Lightroom Classic crashes continuously each time a foreign character like Á Í Ý is entered in the keyword section of LRC. I am on a recently updated iMac27 with Sonoma 14.1.1 and Lightroom Classic v.13.0.1. Updated this morning. The Lightroom Classic in this condition is completely unusable as software.

[johnrellis]

@HZKBS, see here for workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idc-p...

[Denis009]

Same with french canadian keyboard. Crashes only when i type accentuated characters (é, è, à, etc)

[HZKBS]

Hi Adobe

Endless crash reports have been sent.  I would expect an emergency Adobe team working 24/7 to fix the issue.

Adobe Lightroom crashes when foreign letters are used to write keywords WORLD wide problem. Sonoma 14+ and Lightroom 13+ 

Since this is affecting users worldwide it should be a priority to fix.  We expect that based on the subscribtion price we should not have to wait long for a fix. Or if not then a disccount for the time the software is unusable! Workarounds are not an option. Just fix the problem. ASAP. 

[Andre Sena]

Just update to 13.0.2 and the problem persists.

[Rikk Flohr: Photography]

@Andre Sena Please read: https://community.adobe.com/t5/lightroom-classic-bugs/p-unable-to-advance-to-the-next-photo/idc-p/14... 

[Denis009]

Afeter upgrade today it still crashes with french canadian keyboard whe a vowel is used with a special accent : diaeresis, circumflex... did not try Cedille. Two words : QA & QC.

[Andre Sena]

@Rikk Flohr: Photography oh, I see, 13.0.2 is only a fix for the "Unable to advance to the next photo" issue. Thanks for pointing that out.

[Rikk Flohr: Photography]

@Andre Sena  When in doubt, check the https://helpx.adobe.com/lightroom-classic/kb/fixed-issues.html doc.

[Andre Sena]

@Rikk Flohr: Photography thanks. Now that doc is in my browser favorites. 

[jordi_olot]

Same problem here on LrC 13.0.2 on MacOS Sonoma 14.1.1, when I press an accent key on my Spanish keyboard when typing the name of a collection. Already reported the case.

[TheKnightWhoSaysNi]

I'm having the same issue. I have a US keyboard, Lightroom Classic 13.2, Mac OS Sonoma 14.1.2.
I use the "US International - PC" input source.
When I type the tilde or an accent on the "Rename" dialog, the dialog goes away (like pressing Esc).
If I type it again, Lightroom crashes. 

[Geoff Bartlett]

I have installed the latest updates to LrC and to MacOS, and restarted my Mac after both, yet LrC is still crashing while entering Title and Description text. Crash logs have been submitted. This is hampering productivity. 

Regards, Geoff

Lightroom Classic version: 13.0.2 [ 202311290958-8ff975ea ]
License: Creative Cloud
Language setting: en-AU
Operating system: Mac OS 14
Version: 14.1.2 [23B92]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 65,536.0 MB
Real memory available to Lightroom: 65,536.0 MB
Real memory used by Lightroom: 1,300.6 MB (1.9%)
Virtual memory used by Lightroom: 409,351.3 MB
Memory cache size: 172.0MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 257MB / 32767MB (0%)
Camera Raw real memory: 258MB / 65536MB (0%)
Standard Preview Size: 2880 pixels
Displays: 1) 2560x1440, 2) 3600x2338

Graphics Processor Info:
Metal: Apple M1 Max
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: /Applications/Adobe Lightroom Classic

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) jb: Search + Replace
4) Nikon Tether Plugin

Config.lua flags: None

[tercioleal]

LrC Version: 13.0.2 (but it was happening from 13.0)

OS: macOS Sonoma 14.1.2

Mac Mini M2

I'm trying to keyword photos inside People option (O), but when I start typing a keyword in a photo, LrC  crashes.

This is started to happen after I installed version 13.

Please check.

[Rikk Flohr: Photography]

Do you have any accented characters in the name?

https://community.adobe.com/t5/lightroom-classic-bugs/p-crashing-when-writing-caption-metadata/idi-p...

[GoldingD]

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) jb: Search + Replace
4) Nikon Tether Plugin

So that one plugin, that involves the very metadata you are having issues with. what if you deactivate or delete it??

info on the plugin by John Beardsworth, Search + Replace:

http://www.beardsworth.co.uk/lightroom/search-and-replace/