Skip to main content
Chrisslybear
New Participant
October 15, 2023

P: $$$/CRaw/Error/Unknown=There was an unknown error. (1)

  • October 15, 2023
  • 42 replies
  • 12351 views

Since upgrading to v13, the export of images doesn´t work anymore. I always get this message:
$$$/CRaw/Error/Unknown=There was an unknown error. (1)

 

I´ve tried reinstalling it, but its also couldn´t solve my problem. 
My system is Windows 11, 64-Bit version . All Drivers are up to date

This topic has been closed for replies.

42 replies

Rikk Flohr_Photography
Community Manager
Community Manager
January 23, 2024

CR 16.1.1 was released today and contains a fix for this issue. Please refresh your Creative Cloud app to see the download. 

Rikk Flohr: Adobe Photography Org
New Participant
January 8, 2024

8 de enero 2024, actualizaciones al día, y persiste el problema. 
Lo que pude detectar es que el problema está en las máscaras de ajuste. Si eliminan las máscaras, el archivo se exporta correctamente. Si le agregan una, aunque no tenga ningún ajuste, el problema sigue.

Solución... cambiar de programa. Ni las aplicaciones gratuitas del celular tienen este problema.

Inspiring
December 20, 2023

@KrishnaMaithreya I just started to experience the problem on 13.0.1. Not on all exports and in most cases, if I tried it again, it worked. I upgraded to 13.1 and retried the exports I had problems with and I couldn't reproduce the problem.

 

Adobe Employee
December 20, 2023

Hello,

Can anyone check if this issue is still reproducible in latest LrC 13.1 version ? If you're still seeing the issue, please turn off the GPU for Export in the Lightroom Preferences and then do the export. 

Thanks,
Maithreya.

New Participant
December 6, 2023

tambem tenho o mesmo problema. as vezes exporta umas, na proxima tentativa já vai exportar outras. não é certo

Participating Frequently
December 6, 2023

Appreciate it but thats not it, atleast for me. Not using any sky masking at all. 

New Participant
December 6, 2023

The problem is a filter preset. If i choose i.e. Filter preset > Adaptiv Sky > Neon Tropen i can't export a large image. If delete rhe sky mask i can export it. If i make an own sky mask there is no problem.

Participating Frequently
December 4, 2023

Okay so figured out how to resolve this at least from what I was doing.. don't know if this will work for others.

I reset all 93 images i was working with then ensured that lens and profile corrections were off for each image. I had a preset that had turned those on and since im working with RICOH Z1 360 images there was no profile for my lens and thus the error. So reset the images, make sure lens, profile corrections are off and try to export again.

 

Export is working now...! Wish that error just told me "what was up" other than the most generic of all error messages: "Unknown Error"

Participating Frequently
December 4, 2023

Also experiencing this error as of NOW! What is the problem?

Participating Frequently
December 4, 2023

Hey there,

 

This is my first time ever getting this error and I have no idea whats causing it and cant find anything online.

Ive attached a picture, but the error reads:

 

$$$/CRaw/Error/CannotRead=There was an error parsing the file

 

All my apps are up to date. I originally exported the album of 40 images, and this error came up referencing 4 of the 41 images in the album. I tried a couple thigns and tried to re export one of the images and for this same error.


Seems like its something to do with Camera Raw. Im currently on v16.0.1

 

Any ideas?  

Thanks

New Participant
December 2, 2023

I had to uninstall Lightroom and then when I went to reinstall it told me that I was running the wrong version of windows or that I wasn't updated - so I did the update on windows, it still gave the error. I communicated with Adobe Help and they remotely accessed my computer and resolved the issue. 

 

So it's fixed BUT I don't really know how other than I had an awesome agent help me