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P: Delay after selecting Export

Community Beginner ,
Oct 22, 2022 Oct 22, 2022

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Hey guys !

 

After the latest update, I'm facing a rather annoying problem. After I do all my export settings and press EXPORT Button, LR seems to time out for a couple of minutes (and don't respond) until it starts the export. After that the export time is quick as usual ! 


LR Classic ver 12

MacOS Monterey 12,6

Bug Fixed
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macOS , Windows

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correct answers 2 Pinned Replies

Adobe Employee , Nov 03, 2022 Nov 03, 2022

Update:@johnrellis  
I was finally able to repro this on an older Win 10 system. I will update the investigation bug with the new information. 

 

Update: Newer posts by some customers indicate that a drop shadow on a text watermark will induce bad behavior. I've tested and see no evidence of that based upon the information provided so far. 

Testing on a Mid 2022 Macbook Pro M1 using OS 12.6 and LrC 12.0.1

  1. Create a Watermark with Text containing a drop shadow.
  2.  Export 23 raw files to full size JP
...
Status Investigating

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Adobe Employee , Mar 06, 2023 Mar 06, 2023

Updating status to Fixed

Status Fixed

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replies 139 Replies 139
139 Comments
LEGEND ,
Oct 23, 2022 Oct 23, 2022

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Community Beginner ,
Oct 23, 2022 Oct 23, 2022

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as said devilla.mac, it is impossible to work properly with this problem. We have a subscription so....

 

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Explorer ,
Oct 25, 2022 Oct 25, 2022

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Yes, there is no change. Reverted back to 11 and all works fine.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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As devilla.mac did, I just uninstalled V.12 and reinstalled version 11, everything works normally. So it's a manufacturer bug. I hope that a fix will be released soon to allow those who have this bug to take advantage of LRC improvements. Especially since this subscription is paid for and ADOBE has the obligation to resolve the defects of its products even if this bug only affects a limited number of people, at least for the moment. No doubt it will increase when some will discover this defect which is not very visible. Does my information reach ADOBE?

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New Here ,
Oct 25, 2022 Oct 25, 2022

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That makes no difference.

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LEGEND ,
Oct 25, 2022 Oct 25, 2022

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@Ian26784537alf7 and @Jipejam, please do the menu command Help > System Info and copy/paste the information here. That will help Adobe troubleshoot.

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LEGEND ,
Oct 25, 2022 Oct 25, 2022

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Explorer ,
Oct 26, 2022 Oct 26, 2022

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I have already done that in this discussion.

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Lightroom Classic version: 12.0 [ 202210031128-9cb7185d ]
License: Creative Cloud
Language setting: en-GB
Operating system: Mac OS 12
Version: 12.6.0 [21G115]
Application architecture: x64
Logical processor count: 8
Processor speed: 4.2GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 3,870.5 MB (23.6%)
Virtual memory used by Lightroom: 43,562.5 MB
Memory cache size: 156.1MB
Internal Camera Raw version: 15.0 [ 1261 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1579MB / 8191MB (19%)
Camera Raw real memory: 1664MB / 16384MB (10%)
Standard Preview Size: 1440 pixels
Displays: 1) 5120x2880, 2) 1920x1200

Graphics Processor Info:
Metal: AMD Radeon Pro 575
Init State: GPU for Image Processing supported by default
User Preference: Off

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/ianhutchinson/Pictures/Lightroom/Lightroom Catalog-2-2-v12-2.lrcat
Settings Folder: /Users/ianhutchinson/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

 

 

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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Please, Explain to me how to merge the subject with the same symptoms

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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A small update from my side.
I updated macOS to version 13 and made a test with GPU activaed again. No delay during a test import.
For this reasion I included my system information again.

Lightroom Classic-Version: 12.0 [ 202210031128-9cb7185d ]
Lizenz: Creative Cloud
Spracheinstellung: de-DE
Betriebssystem: Mac OS 13
Version: 13.0.0 [22A380]
Anwendungsarchitektur: arm64
Anzahl logischer Prozessoren: 8
Prozessorgeschwindigkeit: NA
SQLite-Version: 3.36.0
Integrierter Speicher: 16.384,0 MB
Für Lightroom verfügbarer phys. Speicher: 16.384,0 MB
Von Lightroom verwendeter phys. Speicher: 1.356,7 MB (8,2%)
Von Lightroom verwendeter virtueller Speicher: 404.938,1 MB
Cache-Speichergröße: 130,1MB
Interne Camera Raw-Version: 15.0 [ 1261 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2
Virtueller Speicher in Camera Raw: 24MB / 8191MB (0%)
Physischer Speicher in Camera Raw: 26MB / 16384MB (0%)
Standardvorschaugröße: 3840 Pixel
Monitore/Anzeigegeräte: 1) 3840x2160, 2) 3840x2160

Informationen zum Grafikprozessor:
Metal: Apple M1
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: GPU zum Exportieren aktiviert

Anwendungsordner: /Applications/Adobe Lightroom Classic
Bibliothekspfad: /Volumes/DataStore/test/Vorlagen/ShootingVorlagen-v12.lrcat
Einstellungen-Ordner: /Users/norbert/Library/Application Support/Adobe/Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Aperture/iPhoto-Import-Zusatzmodul
3) DxO PhotoLab 5
4) DxO PhotoLab 5 Importer
5) Excire Search
6) Flickr
7) HDR Efex Pro 2
8) Nikon Tether-Zusatzmodul
9) ON1 Photo RAW 2022
10) Plug-in-Parameter

Config.lua-Flags: None

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LEGEND ,
Oct 26, 2022 Oct 26, 2022

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"Please, Explain to me how to merge the subject with the same symptoms"

 

The moderators have already done it, thanks.

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Explorer ,
Oct 27, 2022 Oct 27, 2022

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Same problem here. I have Monterey 12.6 on Mac Studio 2022 with M1 Chip. Lightroom Classic 12.0 takes minutes before exporting a single image... Enabling or disabling GPU doens't change anything.

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Explorer ,
Oct 27, 2022 Oct 27, 2022

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I have a brand new Mac Studio 2022 with an M1 Mac Chip. 60GB RAM. It's running Monterey 12.6.

I installed Lightroom 12.0.

 

When I export full res jpegs (from RAW), it takes minutes before it starts exporting..

I tried disabling and enabling GPU settings, but it doesn't change a thing.

 

Anyone knows a fix? 

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Community Expert ,
Oct 27, 2022 Oct 27, 2022

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I submitted an internal bug report for similar behaviour in early September. However, that was for LrC11.5 with 500 plus files. I'm not sure whether it has been fixed in LrC 12. The bug I submitted identified an issue with the progress bar not being in sync with the true progress of the export. In some situations, the progress bar indicated that the export hadn't commenced, even though the exported files were appearing in the target folder. In other situations it would start, stop, start, etc again giving the impression that export progress was very slow.

 

You didn't mention the number of files you're are trying to export. Can you provide the number and also try another export with the target folder exposd in Finder so that you can monitor the actual export progress?

 

Also, check that the GPU settings indicate that you have full acceleration as indicated in below screenshot.

 

BTW, my system is Mac Studio Ultra with 64GB of memory running macOS Monerey 12.6

 

Untitled-1.png

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New Here ,
Oct 27, 2022 Oct 27, 2022

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I am having the same issue. Also turned GPU off for exporting. No change. How do we get Adobe to add this as a bug/fix this 

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LEGEND ,
Oct 27, 2022 Oct 27, 2022

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"How do we get Adobe to add this as a bug/fix this"

 

Based on past experience, either someone discovers a simple recipe that Adobe can reproduce or else many more people will have to report it.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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I have exactly same issue but with Windows version.
Export is not slow but startinmg it takes ages and freezes LR.
Ryzen 3700X, 2x16gBD 3600MHZ, SSD all the way, RTX 3070 8GB.

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Explorer ,
Oct 28, 2022 Oct 28, 2022

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Windows too? the plot thikens...

 

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Explorer ,
Oct 28, 2022 Oct 28, 2022

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I was already about to give up on Lightroom becuase it handles Fuji RAW files so poorly. Maybe its time to move on to Capture One.

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LEGEND ,
Oct 28, 2022 Oct 28, 2022

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"it takes minutes before it starts exporting"

 

A number of others have reported very similar symptoms.  No workarounds have been posted yet, other than rolling back to LR 11.5.

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LEGEND ,
Oct 28, 2022 Oct 28, 2022

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Moderators, @Rikk Flohr: Photography, please merge with this thread reporting very similar symptoms:

https://community.adobe.com/t5/lightroom-classic-discussions/long-wait-after-pressing-export/m-p/133...

 

Nine people have now reported the symptoms in LR 12.

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LEGEND ,
Oct 28, 2022 Oct 28, 2022

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@Ian Lyonswrote, "I submitted an internal bug report for similar behaviour in early September. However, that was for LrC11.5 with 500 plus files. I'm not sure whether it has been fixed in LrC 12. The bug I submitted identified an issue with the progress bar not being in sync with the true progress of the export. In some situations, the progress bar indicated that the export hadn't commenced, even though the exported files were appearing in the target folder. In other situations it would start, stop, start, etc again giving the impression that export progress was very slow."

 

I think these are different symptoms from what others are reporting here.  Your symptoms sound very similar to this bug (40 votes), where people doing large exports with hundreds of photos have similar symptoms:

https://community.adobe.com/t5/lightroom-classic-bugs/p-export-large-sequences-via-simple-custom-exp...

 

Though much of that thread is about doing the exports with an export plugin, some people have reported the same symptoms with large exports using no plugin.

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New Here ,
Oct 29, 2022 Oct 29, 2022

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Hello,

after updating LRC to Verison 12, I have an issue with exporting.

When I want to export a file, the export window prompt, then I click on "export" and

for at least 30-60 seconds nothing happenes (the mouse sign shows "busy"), after that the export

starts.

This morning, I updated the OS to "Mac OS Ventura" and also updated LRC, but the problem is still there.

 

Can you please help me? 

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Community Beginner ,
Oct 30, 2022 Oct 30, 2022

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I'm experiening this same issue. System info below. Just increasing the change that this is turned into a bug thread. Turned GPU acceleration off and I'm getting slightly faster export times, but it's still very slow.

 

Lightroom Classic version: 12.0.1 [ 202210260744-9e008017 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 13
Version: 13.0.0 [22A380]
Application architecture: arm64
Logical processor count: 8
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 5,176.9 MB (31.5%)
Virtual memory used by Lightroom: 419,425.0 MB
Memory cache size: 143.8MB
Internal Camera Raw version: 15.0 [ 1261 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 6264MB / 8191MB (76%)
Camera Raw real memory: 6368MB / 16384MB (38%)
Standard Preview Size: 1440 pixels
Displays: 1) 3600x2338

Graphics Processor Info:
Metal: Apple M1 Pro
Init State: GPU for Export supported by default
User Preference: Off

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/chandler/Pictures/Lightroom/Lightroom Catalog-v12.lrcat
Settings Folder: /Users/chandler/Library/Application Support/Adobe/Lightroom

Installed Plugins:


Config.lua flags: None

 

 

 

 

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