P: Error : "Some masking models are downloading. Please try again later" (Copy/Paste Preset) (Mac)

[Akash_Munshi2478]

Same  Problme  help me, please

[Steven_Eveningred3168]

Getting same message here:  "Some masking models failed to download. Please try again later" 

English is the language. 

[excited_artistry3159]

I am having the same issue - it's completely killed my workflow. I have to make edits to each individual image. Copy/paste gives me this error message too. Need this fixed ASAP.

[pscfoto]

@johnrellis Are you able to pin your post so people can see this solution at once?

If not, whomever can, please do it!

It has saved my todays editing being able to go back to the previous LrC version. Thanks!

[Claudia Cintra Fotografia]

Apos a atualizacao deste final deste final de semana nao consigo usar minhas Predifinicoes. Alguem poderia me ajudar? Ja fui em PREFERENCIAS e fiz restauracao e mesmo assim nao resolveu

[johnrellis]

@excited_artistry3159, rolling back to LR 14.2 avoids the problem. (I'm not able to pin this post.)

[Raik_Schache6465]

Same problem, a fast solution would be great!

[kim_6454]

I opened Lightroom Classic today, and every time I try to apply a preset to an image, this error pops up. It worked just fine a few days ago, and I've never had this issue. I've already restarted my computer three times and made sure everything is up to date. Help please? 

[johnrellis]

@Raik_Schache6465,  rolling back to LR 14.2 avoids the problem. (I'm not able to pin this post.)

[geologydlbjr]

I have not downgraded to 14.2. There is no "CameraRaw" directory in ~/Library/Application Support/Adobe/ nor any of its subfolders, let alone a file or subdirectory called ModelZoo. Therefore I cannot rename it.

Select Object and Select People under Tools/Create New Mask seem to be working, but this is the first time I have every used that feature (or any masking feature as far as I am aware) in LrC. And I had never used it when the problem first arose. Please find a fix soon -- customers are waiting -- I can't edit hundreds of photos one-by-one and I am past deadline....

I am using LrC and Creative Cloud (with Lr normal and Adobe Illustrator) with a subscription license (Grrrrrrrr) on a 2020 13" MacBook Pro running Sonoma 14.7.5 I did not have this problem prior to the last update of Lightroom Classic

[KrishnaMaithreya]

Can anyone share the logs located at "~/Library/Application Support/Adobe/CameraRaw/Logs" ? 



Error might be seen if some models such as object selection are not getting downloaded upon opening LrC. So if anyone can also share the ModelZoo folder located at "~/Library/Application Support/Adobe/CameraRaw/ModelZoo", it would be of great help.

[KrishnaMaithreya]

@geologydlbjr 
We expect LrC to create CameraRaw folder if there isn't one upon opening the app. Can you confirm if the location you're searching in is "/Users/<username>/Library/Application Support/Adobe/" ?

[geologydlbjr]

@KrishnaMaithreya There is no Library directory under Users/[username]. The only place Library/Application Support/Adobe exists is [HD]/

[tracey0D4D]

Gettting the same "Some Masking models failed to download. Please try again later." message while trying to Copy/Paste settings (that don't even involve any masks) from one image to another. I have updated to latest versions of MacOS and LrC. Then tried to uninstall and reinstall the LrC program app. And restarted MacBook Pro. Issue still exhists.

[kim_6454]

I opened Lightroom Classic today, and every time I try to apply a preset to an image, this error pops up. It worked just fine a few days ago, and I've never had this issue. I've already restarted my computer three times and made sure everything is up to date. Help please? 

[Aleke]

Hi @kim_6454! Welcome to the community!

I'm really sorry for the frustration. The "Some masking models are downloading. Please try again later" error is a known bug with the latest update affecting Mac users. Our team is aware of the issue and is working on a solution as quickly as possible.

I will merge your thread with the parent one. For any updates on this issue, you can keep track of this thread.

Thank you so much for your patience!

Alek

[johnrellis]

@geologydlbjr: "There is no Library directory under Users/[username]."

The Finder hides it by default.  To get to that folder, in Finder do the menu command Go > Go To Folder. Copy and paste this line:

 ~/Library/Application Support/Adobe/CameraRaw

[johnrellis]

@kim_6454, @tracey0D4D, rolling back to LR 14.2 avoids the problem. (I'm not able to pin this post.)

[Amanda_Drumond1547]

Estou com o mesmo problema desde Sábado 26/04. Já tentei o suporte e nada de resolverem. Acredito q essa última atualização veio com esse bug. Entrei no creative cloud e baixei a versão anterior 14.2 e voltou a funcionar 

[ali_1833]

Hi! Did you ever figure out the solution to this? I am having the same issue. I used Lightroom 2 days ago fine and today it won't apply my presets and says "Masking models failed to download. please try again later" 

[Rikk Flohr: Photography]

@ali_1833  See this post: https://community.adobe.com/t5/lightroom-classic-bugs/p-error-quot-some-masking-models-are-downloadi... 

[geologydlbjr]

Thanks @johnrellis -- this would have been useful information to have from the original Adobe response team. I've done as you suggested and indeed the CameraRaw directory is there. But, I am reluctant to change the name of any directories esp in a hidden folder so will wait for Adobe to fix the problem....and in the meantime will start looking for another photo editing solution. I can't afford any more surprise delays when I am expected to turn around content. That's bad business (ahem).

[the last vue]

Morgan's temporary fix worked for me - went back to the previous version and I'm back in business!

[FranceST-G]

Hi , hope someone can help me with this issue.

When I'm trying to do a groupe modification in lightroom classic I receive a message saying: some making models failed to download. Please try again. I did tried many time at different moment, close the app , computer !!! I still have the same issue.....I need to resolve that quicky as I do a lots of events.

Anyone had that issu, what is the solution . for me , first time since 2021.

I do events photography and need to modify/make correction with mulitiple photo at the same time

 thx

[Perezidential92]

I am dealing with the same issue. Please keep me posted on any updates. Every time i trt tonadd a preset it would give me the error "Some Masking models faild to download, please try again later." This is with Version 14.3. I currently reverted back to 14.2 and so far so good but would love to know when to update. Thank you so much Adobe team. 

[madisonn12135939]

This is happening to me too. Can't apply any preset's or synch edits. I have galleries due and was severly set back by this today, going to try what others have said and install an earlier version and hope it solves the problem.