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63

P: Error : "Some masking models are downloading. Please try again later" (Copy/Paste Preset) (Mac)

Community Beginner ,
Apr 23, 2025 Apr 23, 2025

Same  Problme  help me, please

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macOS
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correct answers 1 Correct answer

Adobe Employee , May 07, 2025 May 07, 2025

Greetings all, 

 

A new update for Lightroom Classic has been released.  The May 14.3.1 update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

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replies 314 Replies 314
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Community Expert ,
Apr 30, 2025 Apr 30, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
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LEGEND ,
Apr 30, 2025 Apr 30, 2025

@Lugdivine, the only known workaround is to roll back to LR 14.2:

https://www.lightroomqueen.com/roll-back-update-previous/

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New Here ,
May 01, 2025 May 01, 2025

same here. the error appeared after i updated my lightroom. 

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New Here ,
May 01, 2025 May 01, 2025

After the last update it gives an error: failure loading masking models. Try again later. Reinstallation didn't help.

How to resolve this issue?

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Community Expert ,
May 01, 2025 May 01, 2025

@Serendipitous_skill5E8A 

 

I've moved your post from Using the Community to the Lightroom Classic forum.

 

Jane

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New Here ,
May 01, 2025 May 01, 2025

I am having the same problem with Lightroom Classic and it doesn't give me an option to go back to previous version. Will uninstalling and installing it again work? I really need to fix this issue asap, slowing my work flow down rapidly. Please help.

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Community Expert ,
May 01, 2025 May 01, 2025

It's a known bug. I'm merging your post into the existing authoritive thread.

 

Note that the recommended workaround is to downgrade to 14.2

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Community Beginner ,
May 01, 2025 May 01, 2025

How do I revert back to 14.2 until this is resolved?

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New Here ,
May 01, 2025 May 01, 2025

Ho do I go back to 14.2?

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LEGEND ,
May 01, 2025 May 01, 2025

@tunde_valiszka@OBXErskine@barbora_17@Yuliia27706463hmrj

 

See this article for how to roll back to LR 14.2, the only known workaround:

https://www.lightroomqueen.com/roll-back-update-previous/

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New Here ,
May 01, 2025 May 01, 2025

I am having the same issue on 5/1/25. Lightroom Classic was updated 2 days ago, and upon installing presets to my new working catalog (I create a catalog for each session) I am unable to use any presets. Would love a solution that doesn't invovle downloading an older version. Busy summer coming up!

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New Here ,
May 01, 2025 May 01, 2025

Falha ao baixar alguns modelos de mascaramento. tente novamente mais tarde. como resolvo esse probema?

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New Here ,
May 01, 2025 May 01, 2025

Same!

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Community Expert ,
May 01, 2025 May 01, 2025
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LEGEND ,
May 01, 2025 May 01, 2025

@priscila thaísc63565546@prairieu5216539, see this article for how to roll back to LR 14.2, the only known workaround:
https://www.lightroomqueen.com/roll-back-update-previous/

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New Here ,
May 01, 2025 May 01, 2025

Yeah, it's happening to me too since I updated to 14.3. Going back to the previous version for now. 

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New Here ,
May 01, 2025 May 01, 2025

Bonjour, comment repasser à la version 14,2 ? Merci

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Community Beginner ,
May 01, 2025 May 01, 2025

@alix_8218

 

See this article for how to roll back to LR 14.2:

https://www.lightroomqueen.com/roll-back-update-previous/

 

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New Here ,
May 01, 2025 May 01, 2025

Bonjour, je viens de télécharger la dernière version de Lightroom et j'ai constaté que lorsque j'essaier de copier/coller les paramètres, un bandeau rouge apparait disant "le téléchargement de certains modèles Masquage a échoué. Veuillez réessayer ultérieurement"

j'ai tenté de copier coller  en cochant/décochant certains paramètres ca n'a rien changer, j'ai également désinstaller/réinstaller et rien n'y fait

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New Here ,
May 01, 2025 May 01, 2025

Hey @Sameer K how's it going?  I just recently (April 28, 2025) ran into the same issue and getting the same message like "Some masking models failed to download" when click on the preset "Adaptive Portrait".  I am using a Mac Mini 2018 the last two years that I've been editing in Lightroom.  Can Kindly provide some direction/answer as to how to fix it?

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New Here ,
May 02, 2025 May 02, 2025

Hi everyone, 

 

I keep having this error after applying any preset. I cannot use any of my presets anymore and it's impacting a lot my work flow. Can anyone help fixing this issue? I have this error since the last upgrade of Lightroom CC. 

 

Below are system information. 

 

Lightroom Classic version: 14.3 [ 202504141032-10373aad ]
License: Creative Cloud
Language setting: en-NL
Operating system: Mac OS 15
Version: 15.4.1 [24E263]
Application architecture: x64
Logical processor count: 8
Processor speed: 2,0GHz

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New Here ,
May 02, 2025 May 02, 2025

Hello @Sameer K I am running into the same problem using presets. I have uninstalled and reinstalled and am still running into the same problem. Thank you in advance for your help.

Cheers

Nick

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New Here ,
May 02, 2025 May 02, 2025

Due to my system limitation (I've been using a Mac Mini 2018 the last two years for editing), Lightroom Classic 14.3 is not compatible and continues to give me error messages for Masking upgrades.  So I switched back to the 14.2 version is I am able to continue editing with no issues.  Thanks to the post on how to go back to the old version!  Much appreciated!

 

Paul 

pm2media.com

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New Here ,
May 02, 2025 May 02, 2025

I downgraded to the version 14.2 and it's fixed now. Apparently it was the issue with version 14.3 

Thanks everyone!

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New Here ,
May 02, 2025 May 02, 2025

Updated to the new Lightroom version a few days ago in the midst of editing senior portraits. It's been SIGNIFICANTLY slower in applying settings/edits, and isn't able to download simple jpeg photos. It keeps giving me the error "Some export operations had warnings or errors...There was an unknown error." I'm going to attempt to revert back to the previous Lightroom version and see if that works, but I literally have people waiting on me to get these images out so they can send invites, so it's incredibly frustrating. 

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