P: Flag & Color Label Shortcut Issues (Specific Languages AZERTY&QWERTZ)

[yrelav dralliv]

I encounter an issue with the latest update (V11) on shortcuts to assign a color label (6,7,8,9).
Those shortcuts won't anymore assign a color label, it will now only remove the color label. 
The shortcut "Assign a color label and go to next photo" (Shift+6 to 9) still work well as previously.
Please fix this adobe, my culling speed depend on it. 
Thanks in advance,

[kind_Hero1587]

Hello,

I posted a report on the problem of the color label shortcut issues all related to the numeric keyboard shortcuts (foreign langages) — MacOS Monterey.

If the star rating shortcuts 0 to 5 are functional, to my great surprise and dismay all the panel shortcuts ranging between Cmd 0 to Cmd 9 are no longer functional! The panel appears briefly and is immediately closed… this makes LR totally unusable and should be definitively rated as a major a bug and not only a matter open to discussion!

Workaround : installation of the latest version of Keycue witch also an easy keyboard remapping. Used in conjunction with the Stream deck accessory, it makes LR usable… as an emergency solution.

Hopefully this case will be rated by Adobe as a major bug, worth to be looked into and speedily corrected.

Best regards from France

Balliet JM

All these shorcuts are no longer usable…

 

[tmaly.cz]

Hi, with Auto Advance turned on. For example, when I mark a photo with a star, it happens that the next photo is marked with a star and it automatically jumps to the next, ie the third photo in a row.

Thank you for your help.

Macbook PRO and iMac.

[Jim Wilde]

I'm not seeing that on my Mac system, so can you confirm the actual version number of Lightroom Classic that you are using?

[tmaly.cz]

It is last version of Lr 11.2, And macOS 12.2.1, but it was also in the older version of Lr and macos.

[Jim Wilde]

I'm running 11.6.4, no issues there and also no issues on Windows 10. Unless we get a lot of "me too" posts in this thread, it might be worth trying to reset your LrC Preferences file.....that often fixes strange issues. 

See this post: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

[tmaly.cz]

This is not work to me. 😞  But thank you!

[malphas59]

Bonjour, 

J'ai le même problème et la procédure proposée n'apporte rien : les raccourcis clavier (6 à 9) pour ajouter ou supprimer des libellés ne fonctionnent plus :

- si une image n'a pas le libellé rouge, appuyer sur la touche "6" a pour action "supprimer le libellé rouge"

- si une image a le libellé rouge, appuyer sur la touche "6" a pour action "définir le libellé rouge"

Merci de corriger le bug rapidement, 

[kind_Hero1587]

Bonsoir,

Un problème dejà bien connu qui semble toucher, entre autres, les utilisateurs utilisant la langue française et un clavier étendu. Cf. Les interventions et discussions ici : https://community.adobe.com/t5/lightroom-classic-discussions/color-label-shortcut-issues/m-p/1277760...

Inutile de s'intéresser aux préférences, réponse standard sur ce site... c'est malheureusement inefficace. Il s'agit d'un des nombreux "bugs" qui sont apparus avec la version actuelle de LR 11.2, au point de la rendre presque inutilisable. 
Bien cordialement 

JMB

[kind_Hero1587]

Hello,

Full of hope, I just installed LR 11.3 (MacOS Monterey, french system, apple extended keyboard)… and it works no better. It should be considered as a real shame !

Best regards

Balliet J.M.

[Thibault13]

Hello

I use Lightroom Classic 11.3 (latest version to date)
on an Imac 5k 27" 2020 on Monterey 12.3.1 (latest version to date)

to sort my photos I use the notation from 1 to 5 with my wired apple keyboard with integrated numeric keypad
the CapsLock mode activated for an automatic passage to the next photo after notation.

since the update, when I click on the number of my rating, the note is attributed to 2 photos (the active one and the next one) and the selection jumps to the 3rd photo

example : if I give 2 stars to photo A, lightroom gives 2 stars to photo A and photo B and positions me on Photo C, if I give 3 stars to photo C, photo D is also given 3 stars and I jump directly to photo E, etc.

if I delete the CAPSLOCK, only 1 photo is noted, but I have to go to the next one with the arrows.
If I note with the numbers above the letters (with shift+number) only 1 photo is noted too.
In these 2 cases I am obliged to have a double action, which is impossible for me given the quantity of photos to sort.

What solution would you have for the system to work again as before?

thank you in advance
Thibault

[Ralf F]

Hello Thibault,

Please go tho the menu item "Photo" and check if "Auto Advance" is selected.

Ralf

I use Lightroom Classic (LrC 11.3) / Photoshop (Ps 23.2.2) / Lightroom (Lr 5.2) with Creative Cloud on a MacBook Pro (15-inch, 2017, Intel Core i7 / 16GB / 500GB SSD) with macOS Monterey Version 12.3.1

[Thibault13]

Hi Ralf,
thanks for the quick answer, it was a good idea.

by default the option was deactivated, but when I activate it it switches my CAPSLOCK

if this one was not activated, the automatic advance works but always by attributing the same note to 2 photos at the same time (same bug)

if capslock is activated, the option "auto advance" cancels it and the attribution of a note is done without automatic advance.

[kentdesign]

That is strange because I have the same set up, iMacPro OS 12.3.1, with LRC 11.3.

When I have the auto advance checked, and I click a 1, 2, 3 etc on my keyboard, the star rating is only applied to the one photo that I had selected,  and the next photo is selected.  Is it possible your capslock key is stuck or not totally cleared?

[Ralf F]

You wrote "apple keyboard with integrated numeric keypad".

On my MacBook I have no numeric keypad, I have to use numbers on the top of the keybord.

Do you have also still numeric keys on the top of your keybord?

If yes try to use these and see if something changes.

Back in my Windows days keybords had a num-lock, this would activate the numeric keypad.

Does the Apple keybord has something similar?

I checked, you can activate auto advace with the caps lock of in the menu. Just different options.

https://www.youtube.com/watch?v=gNGjKUw_JPk

Ralf

[Photohuser]

I encounter an issue with the latest update (V11) on shortcuts to assign a color label (6,7,8,9).
Those shortcuts won't anymore assign a color label, it will now only remove the color label. 
The shortcut "Assign a color label and go to next photo" (Shift+6 to 9) still work well as previously.
Please fix this adobe, my culling speed depend on it. 

[johnrellis]

Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

[Photohuser]

Hello, unfortunately it didnt solve the problem. 

[Conrad_C]

One thing to check is the exact version of Lightroom Classic. You mentioned v11; the current version is 11.3.1.

It may need troubleshooting as a system or keyboard problem, because the number keys can both apply and remove Lightroom Classic 11.3.1 color labels on my number pad which is non-standard…it’s a standalone Bluetooth number pad. But it works.

Another thing to check is the configuration of the number pad. On some number pads, the numbers are in a different mode if a Num Lock button is toggled, and sometimes the toggle key name is something other than Num Lock.

[TheDigitalDog]

On my Mac, the shortcuts to assign a color label (6,7,8,9) do work fine. As outlined, they toggle on and off. Can you tell us more about the OS, the actual keyboard etc? 

[Jakub Fotograf]

The same here. LR Classics 11.3.1, Mac OS Monterey 12.3 on 16" MacBook Pro 2021 with M1.

Labels doesn't works on 2 external Magic Keyboards with Numeric Keypad ("long version" of keyboard with number keypads on the right side).

When I press Shift + number 6–9 on Numeric Keypad, LR Classics set label for two (not only one) photos and skip to the third photo.

What works for me:

On the same two keyboards it works with numbers written on 2nd row on keyboard under F functions. So, I press Shift + number 6–9 under F functions, and labels works correctly.

On my Wacom EK Remote for Wacom Cintiq 24, it works well too. I have set shotcut for number 7, and it do what I expected (set yellow label).

[Ian Lyons]

See this linked thread, which discusses the same subject https://community.adobe.com/t5/lightroom-classic-discussions/p-color-label-shortcut-issues/m-p/12486...

If your language/keyboard matches those specified in above thread, then indicate in your reply to this post. The moderators are then decide whether it's appropriate to merge the two threads.

[Jakub Fotograf]

My language of keyboards and OS (for both) is Czech. I can see that user "prach-IP" mentioned this language too in thread you wrote.

[Rikk Flohr: Photography]

Setting status - adding bug number

[Rom1F photovideo]

Bonjour,

J'ai trouvé une solution "temporaire"
Effectivement, c'est lié au clavier etendu francais. A ce moment là, les touches du pavé numérique sont "doublée". Si on regarde bien, le libéllé de couleur passe de "définir" à "Suprrimer" tres rapidement.

Pour palier ce probleme, on peut passer en clavier anglais "QWERTY". Apparement, la gestion du clavier numérique est différente. 

[SandroTIGRE]

Same issue here, Color label on/off by pressing numPad 6 to 9 on a French language AZERTY apple Keyboard, Mac Pro 2019, everything up to date...

I have a temporary solution : 

- Change the system language of your computer to US, not FR !

It works... You can do your selection etc... and comeback to FR when you're done.

It's not perfect but it does the job waiting for Adobe to fix the issue.