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P: (GPU) Develop/Edit view & Export artifacts after 14.4.1 Update (AMD-only) (affects Cr, LrC & LrD)

Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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Hi,

 

Since just now, I've been experiencing a weird bug / crash in Lightroom Classic (on a Mac), where ALL my photos suddenly are fully covered in artefacts in the Develop module.

 

lightroom develop module.jpg

(Screengrab from the Develop module in Lightroom Classic)

 

When I check the linked RAW + JPEG source files in Finder, they all seem ok (they don't look corrupted, nor show any artefacts here), meaning the issue is within Lightroom.

 

raw source file.jpg

(Screengrab from the RAW source file in Finder)

 

When I export images out of Lightroom (with any setting, edited or even not edited), the artefacts are also present on the export files.

 

export.jpg

(Screengrab from the exported JPG image)

 

This problem started occuring soon after I applied the new AI noise reduction feature on just ONE (1) photo. 

 

I already tried:

 

  • Closing and re-opening Lightroom
  • Shutting down (fully), and restarting the computer after 1 minute
  • Switching the GPU accelrator setting in Lightroom on/off


MY SPECS

  • Lightroom Classic 13.0.1 - Build (202310121438-d2af310c)
  • Macbook Pro 16" - 2019
  • 2,3Ghz 8-core Intel Core i9
  • AMD Radeon Pro 5500M 8GB 
  • 32GB 2667MHz DDR4 memory
  • OS Sonoma 14.4.1

 

Any help would be greatly appreciated, because this makes the whole software unusable....

Thank you!

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correct answers 1 Pinned Reply

Adobe Employee , Apr 29, 2024 Apr 29, 2024

We're investigating an issue with the macOS 14.4.1 update that affects systems running AMD series GPUs. 

 

The issue manifests as garbling of/artifacts in images in Develop/Edit views and similar artifacts in Exported images.  The problem can afflict Camera Raw (16.2.1), Lightroom Classic (13.2) and Lightroom Desktop (7.2).  Restarting the application should restore your Develop/Edit view and return you to the expected Export results. 

 

The team is working with the OS manufacturer to identify t

...

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New Here ,
Nov 19, 2024 Nov 19, 2024

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COMO RETIRAR ESSAS LINHAS? APARECEM ASSIM QUE CLICO NA IMAGEM PARA EDITA-LA.

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Community Expert ,
Nov 20, 2024 Nov 20, 2024

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@Aline_Alves1963 Please give us detailed informations about your system. 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

Without these infos we can't say more.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Nov 29, 2024 Nov 29, 2024

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Aline, assim como muitos que postaram aqui nesse tópico, você deve estar usando umMacbook Pro de 2019.

Eu resolvi atualizando o sistema operacional para o Sequoia.

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