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aarons3166988
aarons3166988
Known Participant
April 26, 2018

P: Hanging, requires force quit

  • April 26, 2018
  • 147 replies
  • 2323 views

There are a few other discussions where this issue is being reported but i believe they have other issues clouding the discussion

 

Since the update to .3 and subsequently 3.1 Lightroom Classic CC hangs after being idle for a time (i can;t be specific on time as it seem to change). It does not happen necessarily on sleeping from the computer or in one module or another or when changing windows or minimizing or maximizing

 

It hangs and i am forced to "end task" through Task Manager

 

I am on a completely up to date (drivers and software and Windows) Win 10 Pro 64 system with 128gb RAM and plenty of horsepower and disk space (NVME and SSD)

 

My system has no problems with any other programs

 

please fix this

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    147 replies

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    A
    andrewm99048561
    Known Participant
    June 15, 2018
    I know plenty of people in a similar position, including my other half.  They use a product, they know it well, and they like helping others out.  Not sure what your problem is.
    F
    Community Manager
    FeedbackCommunityMemberCommunity Manager
    Community Manager
    June 15, 2018
    Well Rick, what I know is that whenever anyone so consistently goes to bat for a company, he or she always has skin in the game. But you’ve set me straight. She just loves Adobe so much that she spends loads of her time defending them, educating for them, and giving information about their internal processes, time-lines, and goings on. I get it now. She’s just a big big Adobe fan. Of course, there is the complimentary CC subscription, but never mind that. Haha. Priceless.
    Victoria Bampton LR Queen
    Victoria Bampton LR Queen
    Community Expert
    June 15, 2018
    As an Adobe Community Professional, I receive a complimentary CC subscription, but nothing more. If I calculated its value against the number of hours I spend on the forums and social media helping users, that would put me on about 25p an hour at most, so I'm clearly not here for what I can gain from Adobe. 😉

    I'm here to help users, both to find workarounds for issues, and to help get your thoughts back to the right people at Adobe. Oh, and occasionally to help translate what they're trying to say into real English, since their marketing department aren't so good at that it seems. 
    _______________________________________________Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.
    Rick Spaulding
    Rick Spaulding
    Participating Frequently
    June 15, 2018
    Well Jeremiah... I’m not sure how much more clearly it can be stated that Victoria Bampton IS NOT an Adobe employee. Why do you want to believe so badly that she is? Just because you see conspiracies lurking in every corner does not make them true!

    Her compensation, if you must call it that, is the respect and admiration she has earned as one the most valuable contributors to this forum. It would be a darker world, indeed, without her advise and expertise.
    F
    Community Manager
    FeedbackCommunityMemberCommunity Manager
    Community Manager
    June 15, 2018
    So Victoria, you receive no compensation in any form whatsoever from Adobe ? Correct?
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    June 15, 2018
    Were Victoria staff, she would be clearly labeled as such.  
    Rikk Flohr: Adobe Photography Org
    Victoria Bampton LR Queen
    Victoria Bampton LR Queen
    Community Expert
    June 15, 2018
    I'm not on their payroll Jeremiah, which means I have freedom to speak more openly than staff. I've worked closely with Adobe for 12 years, most of which as an Adobe Community Professional, as well as working closely with users, so I get to see both points of view.
    _______________________________________________Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.
    F
    Community Manager
    FeedbackCommunityMemberCommunity Manager
    Community Manager
    June 15, 2018
    Victoria, do you work for Adobe in any way shape or forum?
    Victoria Bampton LR Queen
    Victoria Bampton LR Queen
    Community Expert
    June 15, 2018
    Don't worry, they haven't forgotten. The scheduled releases are 2-3 months apart, and the last scheduled release was April 3, so it's reasonable to expect a release soon.
    _______________________________________________Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.
    giovannimalausa
    giovannimalausa
    New Participant
    June 15, 2018
    Guys (Adobe), just to remind you... we are *paying* for a service that does not work.
    We've been having this problem for more than one month. A lot of people seem to have it!
    Please, just fix it quickly. Do not forget about it.
    I'm already really considering ending my Adobe CC subscription.
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