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2

P: Image Degradation when zoom in Library module

Explorer ,
Oct 21, 2020 Oct 21, 2020

Increasing image size from 100% to 200% results in blurred image in Library module.

Move to Develop module and image sharpens up.

Return to Develop module and the image stays sharp until you move the cursor in to the image area, at which point it returns to a blurred image.

Same image(s) in Lightroom Classic 9.4 remain sharp at 1:1,2:1 and larger.

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correct answers 1 Correct answer

Dec 08, 2020 Dec 08, 2020

Updates to the Adobe Photography Products were released yesterday and include a fix for this issue. Please install the December update, restart your system and verify you are no longer experiencing the issue. Thank you for your assistance in reporting, providing additional information and, most of all, for your patience.

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32 Comments
Explorer ,
Oct 21, 2020 Oct 21, 2020

To clarify - These comments relate to the latest Lightroom Classic release 10 downloaded 21 Oct. 2020.

I am using Apple iMac - Retina 5k 27" 2017 with Catalina 10.15.7

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LEGEND ,
Oct 21, 2020 Oct 21, 2020

I can duplicate this issue with Lr10 on a 2015 iMac 5k retina and macOS 10.15.7.  The image get pixelated with bad jaggies on the edges of sharp items.  I don't have 9.4 installed but don't remember it doing this.  

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Engaged ,
Oct 21, 2020 Oct 21, 2020

Confirmed here also. Sigh.

(iMac 27" 5k, Catalina)

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Adobe Employee ,
Oct 22, 2020 Oct 22, 2020

Is everyone on this thread experiencing this issue using a 5K iMac 27 inch?  Or perhaps the better question: Is anyone experiencing this NOT on a 27 iMac 5k?

So far I cannot reproduce using a MBP and 5k External.

Rikk Flohr: Adobe Photography Org
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Explorer ,
Oct 22, 2020 Oct 22, 2020

I also have a mid 2012 MBP running Catalina 10.15.7 which displays the same issue.

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Community Beginner ,
Oct 22, 2020 Oct 22, 2020

Macbook 12" 2016. Same problem. (On all zoom % from 200% to 1600%)

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Engaged ,
Oct 22, 2020 Oct 22, 2020

I also see these differences between Library and Develop at higher zoom levels.

Zooming in to 1600% (80s video game look!) and then switching back between Library and Develop shows some really fascinating behavior. The Library view uses the "refined" look of Develop rendering, but as soon as I move the mouse, it reverts to a blockier look.

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LEGEND ,
Oct 23, 2020 Oct 23, 2020

@Rikk same Problem here after update  to Version 10, on a 27“ 5K  iMac, MacOS 10.15.7

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LEGEND ,
Oct 24, 2020 Oct 24, 2020

Does anyone have a solution?  Rate and sort images is not possible in this displayed quality.

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LEGEND ,
Oct 25, 2020 Oct 25, 2020

I have the same problem. Mac Pro 2013 and macbook Pro 2014. I have the original photos stored on an external HDD. When I disconnect the disk from the mac, the photos in the library and the develop module are of poor quality (high grain). After zooming in, the photo will not be found in better quality. It's unusable for my workflov.

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LEGEND ,
Oct 25, 2020 Oct 25, 2020

I think this is a different issue.  When you disconnect the drive with the original photos then you are using "Smart Previews" so it is expected that the image quality is not as good.  

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LEGEND ,
Oct 25, 2020 Oct 25, 2020

you are right. But the quality is worse. when I use version 9.4, the photo in smart preview is better.

here are the photos:

Photos are exported from smart previews (the original photo was not used for export) one photo from version 10.0 and the other from 9.4)

10.0:

Ver.10.0-f3ba4c15-534d-4a38-b53a-e816c2a63c8f-546901345.jpg

9.4:

Ver9.4-67e85dbd-2837-4b4f-9277-279b06ed8cc9-358141873.jpg

Original:

568_DSA7405-a5ff8544-6ef1-47fe-9240-fcdb08c71516-298407583.jpg
 
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LEGEND ,
Oct 25, 2020 Oct 25, 2020

I noticed that the photo is good in the library, but bad in the develop

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Adobe Employee ,
Oct 25, 2020 Oct 25, 2020

Hi, thanks for reporting! The issue could be replicated and have logged a bug for it. 

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LEGEND ,
Oct 26, 2020 Oct 26, 2020

It apparently is the same issue even when using smart previews.  I guess we will just have to wait for 10.1

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Explorer ,
Oct 28, 2020 Oct 28, 2020

I also see the pixels in the develop module in 1600% view and in loupe view (e) they disappear. Also if moving the picture the loupe view remains better.

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LEGEND ,
Nov 06, 2020 Nov 06, 2020

I have the same issue on MBP 16"( builded 1:1 preview ) images look degrade on zoom 100%. I cannot check my focus to any of them but the original images are fine when export and.

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New Here ,
Nov 06, 2020 Nov 06, 2020

Recently starting seeing odd issues that others are reporting as well.  This was not an issue before the latest upgrade of LR. 

Photos look sharp in Loupe View and as soon as I move the mouse, it becomes blurry.  When I go to Develop, the photos are sharp again. 

LR Classic 10.0

Mac OS 10.15.7

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New Here ,
Nov 06, 2020 Nov 06, 2020

@Pavan_kumar Is there a link to the bug so it can be tracked and we can follow when a fix will be delivered? I'm having the same problem as others. Thank you. 

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Contributor ,
Nov 06, 2020 Nov 06, 2020

This is the link - the fix would be announced here.

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New Here ,
Nov 07, 2020 Nov 07, 2020

Same with me, already at 100% zoom though. 

LR Classic 10.0

Mac OS 10.15.7

iMac 27" 5k 2020

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New Here ,
Nov 07, 2020 Nov 07, 2020

Same issue as described above, already at 100% zoom though. 

 

LR Classic 10.0

Mac OS 10.15.7

iMac 27" 5k 2020

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New Here ,
Nov 08, 2020 Nov 08, 2020

@Rikk 

Same problem in 200%, iMac 27'' (late 2014), macOS 10.15.7, LR 10.0.

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LEGEND ,
Nov 13, 2020 Nov 13, 2020

Today I updated my Mac with macOS Big Sur and the problem seems to be resolved.

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New Here ,
Nov 18, 2020 Nov 18, 2020

*tlangnickel This worked for me, too. Thanks for posting this!

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