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19

P: Images not sharp unless I zoom in and out

Explorer ,
Jul 25, 2018 Jul 25, 2018

if I go from one image to the next in the library or development module they often are not sharp unless I zoom in and out. It does not happen with every image but with a lot of them.

Funny enough the problem does not occur if I scroll through my images on LR 4 so it definitely has to do with the Classic CC version.

I am using MAC OS High Sierra version 10.13.4
Please help 

Bug Acknowledged
TOPICS
macOS , Windows
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60 Comments
New Here ,
Oct 26, 2018 Oct 26, 2018
Are you using Windows or MacOS?
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Engaged ,
Oct 26, 2018 Oct 26, 2018
Windows
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New Here ,
Oct 26, 2018 Oct 26, 2018
Good news for you and all others who use Windows. However, this “workaround” does not work for those who are using MacOS.
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Engaged ,
Oct 26, 2018 Oct 26, 2018
If it helps, I also changed Standard preview size from 1920 (my monitors' width) to 1680px, as I never view previews on the entire screen.
Preview Quality from Med to High

Also unchecked "Use Smart Previews..." in Preferences/Performance.
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Advisor ,
Oct 26, 2018 Oct 26, 2018
This problem also happens when using the full screen display option (F key) and zooming in and out in the full screen image. Sometimes, after zooming out, the full screen image is displayed in low resolution.

Yes, I'm using an adequate size for the standard previews.
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Participant ,
Dec 11, 2018 Dec 11, 2018
still no fix in latest LR Classic 8.1 - the library module, slideshow are totally useless. Why should I view these crappy images on my large screen?

REALLY ANNOYING !!!
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Participant ,
Dec 11, 2018 Dec 11, 2018


It is a new post of the old bug report (many threads existed) as "Lightroom Classic: Images not sharp unless I zoom in and out". Adobe says it is 'in progress' since months but still latest LR Classic 8.1 did not fix the issue:
Regardless of config settings, in Library and Slideshow modules the loupe view/fullscreen views show crappy images not rendered with full resolution instead showing lots of banding artefacts. Develop mode is working well (was not always the case).
This way, Library and Slideshow modules are completely useless. This issue exists since a few versions as the other threads mention. I don't want to repeat but still request fixing this issue.
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New Here ,
Dec 11, 2018 Dec 11, 2018
Same here! This issue has been around for a long time but no fix has been released despite all the user reports. Another update and still no fix to this issue is just nonsense. What’s the point of having a high megapixel camera and screen to look at low quality pixelated images all the time?!? I am so frustrated that I have started looking at other options. I’ve still got around 6 months left on my Adobe subscription but I am at the point where I no longer care. I just want what I am paying for... a software that actually works!
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Explorer ,
Dec 12, 2018 Dec 12, 2018
Simon, what is going on with this one ? Lots of people are complaining and you have obviously lost track of this issue. I expect Adobe to cure the bug as right now I am paying for a product that ain't work properly. I have waited for a long time now and honestly speaking my patience is coming to an end.
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Explorer ,
Dec 21, 2018 Dec 21, 2018
Simon, can you or any other employee please take care of this and respond to this post. It is now 5 months ago that I posted this problem and nothing happened. This is extremely frustrating. Dec-21-2018
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Explorer ,
Dec 21, 2018 Dec 21, 2018
( I don't want to repeat but still request fixing this issue.) AND SO WANT I 
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Community Expert ,
Dec 21, 2018 Dec 21, 2018
(To set expectations, most of Adobe US is closed for the holiday season, so there is likely to be a delay in replies.)
_______________________________________________
Victoria - The Lightroom Queen - Author of the Lightroom Missing FAQ & Edit on the Go books.
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Explorer ,
Dec 21, 2018 Dec 21, 2018
thanks Victoria
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Adobe Employee ,
Jan 03, 2019 Jan 03, 2019
I can confirm we currently have an issue open for this problem but I do not have an ETA for a fix.  I will bump it with the team.
Rikk Flohr: Adobe Photography Org
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Explorer ,
Jan 07, 2019 Jan 07, 2019
Thank your Rikk

Jan-7-2018
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Participant ,
Feb 19, 2019 Feb 19, 2019
Argggggg, it is getting worse again instead of Adobe fixing this issue. Latest LR update did not solve the issue in Library mode again, and now the issue is back in Develop mode, to a little less degree disturbing than in Library mode but still also there, high quality images are shown only ONLY OOONNNLLYYY after manually zooming in and out again.


PLEASE TAKE THIS ISSUE SERIOUS instead of adding more features !!! Adobe: please comment about progress in solving this issue.

Attached three images: a) banding in Library mode, b) banding in Develop mode c) high quality image in Develop mode after zooming in and out again.

a:RackMultipart2019021948020rmo8-9b764279-db7d-42d1-86fc-3311eba35602-1972557386.png

b:RackMultipart2019021993669jr39-897bd6e2-2d09-4172-93bf-9a28577b3297-778671636.png
c: RackMultipart20190219642791tgc-87287688-1ec7-49ca-af18-b314f00f544a-2019527533.png
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Explorer ,
Feb 20, 2019 Feb 20, 2019
It is really annoying and I don't understand the company policy of Adobe who don't fix this. An image processing software that delivers no sharp images is an absolute
no go. Maybe we should consider suing them for cheating customers as their software doesn't delivery what they promise.
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Participant ,
May 17, 2019 May 17, 2019
Still no fix, another update gone. Any progress information, Adobe ???
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Explorer ,
May 20, 2019 May 20, 2019
@Deleted User Flohr
your last comment is 4 months old and the initial problem has been filed 10 months ago. I cannot believe Adobe is unable to get the problem fixed.
May-20-2019
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Explorer ,
May 22, 2019 May 22, 2019
Can anyone at Adobe please reply to my latest comment of May 20, 2019   !
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Adobe Employee ,
May 22, 2019 May 22, 2019
I am happy to reply Dieter - but the information hasn't changed. The bug is currently filed with the Classic Team. It is still open in our system but a fix has not been released yet. I do not have an ETA I can share. 
Rikk Flohr: Adobe Photography Org
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LEGEND ,
Jul 01, 2019 Jul 01, 2019
Guys, is it possible that I can still be facing this issue? Because it is annoying af...
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LEGEND ,
Jul 01, 2019 Jul 01, 2019
If you look on the sun reflection on the water it's clearly visible. For a second it is sharp and then it's gone. Occasionally it helps to change the mode from fit to fill, but not every time. 

Yeah,and the smart previews are off. 

I've also uploaded the screens to drive so it's better visible https://drive.google.com/open?id=1_iGz3sSevQIlNV95KbxO1DLCpW-F4pm-

RackMultipart20190701179229gqb-8a8c5517-4378-42e6-b5b9-f082d2f7b71f-1677961030.jpgRackMultipart20190701241261oqd-118139c7-6e54-4d79-81ee-825428062da4-1788377125.jpgRackMultipart2019070124126aeh4-83a61b37-3dcf-4475-a92f-bdea223223aa-1701982601.PNGRackMultipart2019070129084y4ii-ccca1ea4-5807-404c-b1f2-08960b88a3e1-1678800654.PNG
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Participant ,
Sep 03, 2019 Sep 03, 2019
I am getting more and more angry. Again an upgrade of LR Classic without fixing the issue - worse, the problems gets more often prominent also in develop modem, regardless of activating new GPU performance mode.  Can Adobe reps please comment on the status and why still no fix is provided?

The library mode is completely useless and the development mode almost. It is totally annoying to be forced to zoom in and out again for every image. Is this the kind of workflow optimization you expect users to suffer from since years paying on a monthly base? I miss the good old stable end performant early LR versions.
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Participant ,
Sep 03, 2019 Sep 03, 2019
Please inform product management and customer service about angry users waiting for fix since multiple releases. Thanks, Rikk!
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