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jspoon
Participating Frequently
January 20, 2025

P: Locate folder > Error is displayed when tried to relink the folder present on NAS

  • January 20, 2025
  • 6 replies
  • 2370 views

Started on a Mac all was fine.  Moved to my Windows laptop.  My pics are on a NAS.  Did a find missing folder and it found the folder find on the PC.  I have upgraded my Mac so I want to move back.  No issues moving over the catalogs and starting the app.  The NAS folder was available and mounted under the Network prior to starting Lightroom Classic.  Had no problems navigating with the folders prior to starting.  Of course LR classic no longer knew where the mounted folder was so I when in did find missing folder.  I was able to navigate to the folder on the mac.  However when I selected the folder on the Mac, I am getting "An internal error has occurred.  invalid path" error.  Even thought I had no issues navigating to the folder...  So, now I have thousand of photos I cannot get to inside LR Classic, but no problems getting to under the Mac...  version is 14.1.1.

    6 replies

    faustoh42242575
    faustoh42242575
    Participant
    October 8, 2025

    Im still having the same problem.

    sandking150
    sandking150
    Participant
    September 18, 2025

    @simonbstudios I have the same issue and running the latest version of Lightroom Classic.

     

    S
    simonbstudios
    Participant
    September 10, 2025

    @Rikk Flohr: Photography this isn't fixed for me…

    After multiple computer moves, I've lost a load of lightroom catalogs between 2019 and now. I'm now trying to resurrect a LR5 catalog to be able to salvage the *edits* on some of my old photos from 2013 and earlier. The catalog was converted fine, but as it was originally created on a windows PC, the network location referencing about 45k photos is in the form \\NETFLOPPY\Pictures\. I no longer have access to a windows machine, but the NETFLOPPY NAS is still in use. 

     

    When I attempted to locate the missing folder earlier this evening, I was getting the error:

    I found this thread and updated my Lightroom to the latest version (14.5.1) and I'm still getting this error. Help please?

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      June 17, 2025

      Greetings all, 

       

      A new update for the Adobe Photography products has been released.  The June update contains an update for this issue. 

      If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

      Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

       

      Thank you for being so patient.

      Rikk Flohr: Adobe Photography Org
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      May 23, 2025

      The team is working on a way to ease this type of transition. Moving into bugs. 

      Rikk Flohr: Adobe Photography Org
      A
      Community Manager
      AlekeCommunity Manager
      Community Manager
      January 27, 2025

      Hey @jspoon!

      You mentioned the photos are stored on a NAS, but where is the catalog file located? If you haven't already, you might want to try resetting your Lightroom Classic preferences. Here's a guide on how to do that: https://adobe.ly/42snUuP

      Another thing we can try is mapping the NAS shared folder with your images to a drive letter in Windows' File Explorer. Then, you can direct Lightroom's catalog in Windows to the images via the mapped drive letter.

      Hope this helps!

      Thanks, Alek

      *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
      J
      jspoonAuthor
      Participating Frequently
      January 27, 2025

      thank you for the update...  The catalog is stored in the Mac filesystem (was previously on the Windows filesystem).  I will check out the resetting of the preferences.  This issue occurred moving from Windows to Mac, so I do not believe mapping is an option,

      I did try one other thing on the Mac, I attempted to add a new folder and it had no issues with the same folder name and started searching for photos, but it was going to import them so I cancelled it.  So going to the same folder to import works fine, but finding a missing folder for that same folder does not work.  Thank again for the info.

      A
      Community Manager
      AlekeCommunity Manager
      Community Manager
      January 31, 2025

      Hey @jspoon!

      Can you make sure Lightroom Classic has full access to your Mac's files? Since macOS 10.14 (Mojave), Apple introduced a new privacy structure to ensure that all applications obtain user consent before accessing documents, downloads, desktop, and network volumes. This might affect file finding. You can check how to do that here: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413?cgen=71KW6SGP&mv=other

      If that doesn't help, some users who switched from PC to Mac and had similar issues found that they had to open the catalog on a Windows machine, map the network share to a drive letter, and update it in Lightroom. Then, they saved it back to the Mac, reopened the catalog, and were able to update the folder location.

      Hope this helps!

      Thanks!

      Alek

      *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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