P: Map Module not working 11.3.1 on some Windows installations

[dj_paige]

Windows 11 21H2

If you shut down Lightroom Classic 11.3.1 with the Library Module showing, then re-launch later, the Map Module works fine.

If you shut down Lightroom Classic 11.3.1 with the Map Module showing, and then re-launch later, the Map Module is not usable. The exact form of the error changes, its not always the same, sometimes I get JavaScript error, sometimes the Map Module just freezes, other times it has other errors, but the Map Module simply doesn't work in this situation.

[John R Ellis]

Moderator, @Rikk Flohr: Photography, please merge with the existing Bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-map-module-not-working-11-3-1-on-some-window...

[DerekB]

I have just updated LR Classic to version 12.1.  The map module does not seem to be working.  It just shows a grey screen not any map.  I have tried clicking on the GPS coordinates in an image in Library, loading previous tracklog and new tracklogs.  I have tried closing and re-opening LR.  Nothing works for me

[DerekB]

After closing and opening LR a few more times it has started to work.  Not sure what the problem was - I checked my internet connection which was fine

[John R Ellis]

One issue is that if you exit LR while in the Map module, then upon restarting the Map module will misbehave in various ways. This happens more often on Windows than on Mac, but it does occasionally happen on Mac.  The workaround is to exit LR from another module, e.g. Library.

The Map module is getting creaky and Adobe really isn't supporting it any more, unfortunately.

[DerekB]

Thanks John, that may explain why I have had intermittent trouble with it before in previous versions too.  I use the map module quite often so I do hope Adobe will sort out the bugs in it - I save GPX tracklogs from my sports watch and use them to provide GPS location data for the photos I took at the corresponding times.

[cayleemac]

I just experienced the same issue as @Tommy26942949ld27  but your workaround did the trick for me too. Thanks 🙂 @John R Ellis 

[Meme27925013mzwz]

Any News?!

[Toepper]

I'm having similar behavior on my Macbook Pro M1 from 2022. If I drag a photo from the strip, release it on map point, no coordinates appear to be added. However, as a workaround, I'm finding that if I do the same drag-and-release action, and then immediately click on another photo in the film strip, the coordinates get added.

[Bish.Bash.Bosh]

I still have this problem. LRC 12.4 on MacOS Ventura 13.4.

Going to Library, then exiting LR has no effect. Extremely frustrating.

[ACEkin]

It is an inconsistent problem. I have tried selecting a few images and dropping them at their location on the map only to find that the location has shifted about two inches on the screen. I also found that I could not drag that marker as my efforts moved the entire map. Then I tried dropping one image and found that I could drag that single image. After that, I tried adding one image at a time which sometimes succeeded and often failed. There is a disconnect between the mouse pointer and the Lightroom map module.

Searching for workarounds, I found dropping one image, positioning it properly, then copying its GPS coordinates from the metadata panel and pasting it to the same field on the other images taken from the same location. Adobe does not seem to be interested in the accuracy of the map information.

[ACEkin]

I forgot to add that the map seems to be designed to make the points more granular as we zoom in, or consolidate them as we zoom out. Two separate points close to each other may be combined into a single point with two photos in it. Keep zooming out, the clusters get bigger and bigger. This seems to necessitate zooming in as much as possible before dropping the photos on the map. For instance, if you visit Moab and its vicinity, you may have dozens of different points on the map. As you zoom out, they become clusters with larger numbers of photos, and eventually, all may consolidate into one clump over the general area, even over Utah with thousands of images.

[John R Ellis]

"I have tried selecting a few images and dropping them at their location on the map only to find that the location has shifted about two inches on the screen."

This is a longstanding bug on higher-resolution Windows displays for which Adobe has never prioritized a fix.  See here for easier workarounds:

https://community.adobe.com/t5/lightroom-classic-bugs/p-photo-placed-in-wrong-spot-on-map/idc-p/1276...

[ACEkin]

Thank you, I tried setting the scaling factor of the Windows screen to 100% to see if it would help but I did not see any accuracy difference. But, I did not try right-clicking which is easy to do. Appreciate your quick reply.

[ACEkin]

I like the right-click and add GPS coordinates! Works like a charm and is easier than dragging the images. Thanks again.

[Rod O T]

Thanks, I did just as you sugested and now works again. I wondered when this problem arose closing and restarting only fixed it sometimes, perhaps this was why.

[Soundings]

Happening here on MacOS Sonama 14.1.1

[John R Ellis]

Moderators, @Rikk Flohr: Photography, please merge with this Bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-map-module-not-working-11-3-1-on-some-window...

[John R Ellis]

Moderators, @Rikk Flohr: Photography, please merge with this Bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-map-module-not-working-11-3-1-on-some-window...

[ACEkin]

After the latest update, 13.0.2, I can drop images on the map reasonably accurately on my laptop but not on my desktop computer. I am reporting only as I prefer to right click on the location and choose to add GPS location to selected images.

[Bruno Cunha 67]

Lightroom 13.2 maps not loading

"See javascript console for technical details"

[GoldingD]

This might be an issue at Google, the servers the mapping uses. Three things to try

• Bring up Google Map, does it work? If not, wait till Google is back.
• Close LrC, then launch LrC, and try mapping again
• Restart the computer and try again.

[John R Ellis]

There's a longstanding bug such that if you exit LR from the Map module, the Map module won't load the next time LR starts.  To see if you're tripping over this bug, start LR, go to the Library module, exit LR, start LR, go to the Map module.  

If this doesn't fix the issue, we can provide additional troubleshooting steps.

[Bruno Cunha 67]

Thank you all for your answers. This morning act up again. Restarted LR and all is good so far. Not sure if it's network related 

[John R Ellis]

When you restarted LR, did you first go to Library before exiting LR?  Most reports of this issue are caused by the LR bug exiting from Maps and are unrelated to network issues.

[Bruno Cunha 67]

All is good now. I'm inclined to think it's a network related issue than a bug. But yes, in the past, with earlier versions I had major issues with map.

Thank you all