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johnrellis
johnrellis
Brainiac
April 19, 2022

P: Preferences > Presets shows "Please wait while loading camera models" indefinitely when no raws

  • April 19, 2022
  • 4 replies
  • 2394 views

When you do Preferences > Presets and check Override Global Setting [sic] For Specific Cameras in a catalog that contains no raws, the message "Please wait while loading camera models" incorrectly appears and never goes away. This fools some users into thinking that LR is just slow and that camera models will (or should) eventually appear:

https://community.adobe.com/t5/lightroom-classic-discussions/please-wait-while-loading-camera-models-new-lightroom-installation/td-p/12889593

 

When there are no raws in the catalog, this message should be displayed: "The catalog contains no raw photos, so the list of cameras is empty."

 

 

Tested in LR 11.3.

    This topic has been closed for replies.

    4 replies

    johnrellis
    johnrellisAuthor
    Brainiac
    June 15, 2022

    Rikk, I think you accidentally pasted the SDK-update message in this thread.  The bug described here was fixed by LR 11.4.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      June 14, 2022

      Greetings,

       

      Updates to the Adobe Photography Products were released on June 13. The update contains a fix for this issue.  Please download and the latest version of your application via the Adobe Creative Cloud Application or your respective device app store.

      If you do not see the update (Mac and Win) you can refresh your Creative Cloud App with the keyboard shortcut [Ctrl/Cmd]+[Alt/Opt]+[ R ]. 

       

      Note: App store availability can take several days for the update to appear and be available. 

       

      Thank you for your patience.

      Rikk Flohr: Adobe Photography Org
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      April 20, 2022

      Investigating - added bug number

      Rikk Flohr: Adobe Photography Org
      A
      Alan235925220epm
      New Participant
      April 19, 2022

      So I just recieved my new Mac Studio Ultra, I immediatly installed Lightroom & Phothsop. Opened Lightroom, Preferences > Presets > select "camera settings" from the drop-down, then check the "override the global setting for the specific camera" and then lightroom says to "please wait while loading camera models" and that's as far as I get.

      It has been saying "please wait while loading camera models" for 5 hours !!

       

      So I grabed my laptop, tried the same process there and still the same issue!! 3 hours and still saying "please wait while loading camera models"

       

      Any help would be highly appreciated, This is very important 

      Rob_Cullen
      Rob_Cullen
      Community Expert
      April 19, 2022

      Do you have a new Catalog? Have you imported any camera files to the Catalog?

      TBMK The Camera selection will only show cameras for files that exist in the catalog.

      For example: This is my limited list of cameras for photo files in my laptop catalog-

       

       

       

      Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
      johnrellis
      johnrellisAuthor
      Brainiac
      April 19, 2022

      To build on Rob's reply, it's a bug that "Please wait" will appear indefinitely whenever the catalog contains no raw photos.  I've filed a bug report:

      https://community.adobe.com/t5/lightroom-classic-bugs/preferences-gt-presets-shows-quot-please-wait-while-loading-camera-models-quot-indefinitely-when-no/idi-p/12890675

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