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michele98A1
Participating Frequently
March 10, 2024

P: Print module list of page sizes doesn't update

  • March 10, 2024
  • 73 replies
  • 19372 views

In Lightroom Classic's Print Module, the Page Setup pop-up menu that lets me select a paper page size no longer changes when I switch printers. This used to work (I have been printing in LR for years) and I can still print to the printers. I just can't tell LR the page size I want.

 

I have no issues in other apps (PS, QImage, etc) which correctly show me the list of supported pages sizes. Indeed, LR seems to know about the options as the "Printer..." dialog has a Scale to fit paper size option that is correct. It just looks like the Page Setup list of print sizes never gets updated and stays on the "Any Printer" default list.

 

I'm on a recent Macbook Pro M3 running current Sonoma (14.4) , latest version of LR (I tried deleting, re-installing, installing prio version, rebooting laptop, updated print driver, and anything else I could think of to no avail). Main printer I use is a Canon Pro 100, but same issue on another printer. And as I say, PS (etc) has no issues.

 

I can partially get around this with custom page sizes, but I can't trick the printer into doing borderless prints that way.

 

Thanks in advance for ideas.

    73 replies

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    H
    henrika14206399
    Participating Frequently
    May 26, 2024

    Do any of you know why A3+ no longer is standard in "page setup" -> "paper size". By not having that you can no longer choose A3+ borderless.

     

    I do really hope that one of you can help me!  

    M
    martysteinberg
    Participant
    May 13, 2024

    I just installed MacOS 14.5 and confirm all the expected paper sizes including borderless are available to me.  

     

    Yea!

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      May 13, 2024

      With the release of macOS 14.5, this issue should be fixed. Please update your Macs to this version of the OS.

      Thank you for your patience. 

      Rikk Flohr: Adobe Photography Org
        R
        Russell371180333p26
        Participant
        May 13, 2024

        Thank You

          M
          mingle01
          Participant
          May 13, 2024

          Russell - Just checked for updates:   Apple  Logo | System Settings | General | Software Update. Update was listed so installed it as normal.

            R
            Russell371180333p26
            Participant
            May 13, 2024

            Did you get notification for an update as I checked earlier and nothing. Thankyou.

              M
              mingle01
              Participant
              May 13, 2024

              Just downloaded the offical release version of Sonama 14.5. This seems to have resolved the missing paper sizes, however, the problem with saving printer presets has NOT been fixed.

                G
                GinJeff
                Known Participant
                May 9, 2024

                Today's build of Sonoma 14.5 is showing all the expected page sizes. What's confusing is I was on the Public Beta, did a check for update and it simply said macOS Sonoma 14.5 was available. It doesn't say RC, which was the expected build for today. And it seems to only be available to systems running the public beta, not systems running 14.4.1.

                 

                **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
                  G
                  GinJeff
                  Known Participant
                  May 6, 2024

                  Here's a screenshot of the LrC artifact in Print:

                  **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
                  G
                  GinJeff
                  Known Participant
                  May 6, 2024

                  I bit the bullet and can confirm that this issue appears to be addressed in Sonoma 14.5 Public Beta. Two minor issues/annoyances, which might not be new:

                  1) Since I no longer needed my own 4x6, 5x7, 17x22 custom sizes, I used Manage Custom sizes to delete them. They stayed on the list until the Page Setup dialog was closed. Next use of this setting box, they were gone. Maybe it was always that way, just a little confusing. And likely it's the same in all apps.

                  2) I picked a 4x6 borderless page size for my Epson SC-P800 from the newly restored full list of sizes (not one of my custom sizes). The preview in the LR Print module showed a tiny sliver of white at the botton of my portrait print. I thought I had some settings wrong but couldn't find anything. This was only an on-screen artifact, it printed edge-to-edge, top-to-bottom with no paper white showing.

                  **Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />>**Mac Studio M2 Max** Sequoia Version 15.1, 32GB/1TB (system/catalog), Photos stored on QNAP all SSD volume connected via 10GbE<br />**Raw images** Sony A7R - A7RV, A7C (24 MPix), a6700, Sony NEX-7, various Canon DSLRs and G series<br />**Displays** 2x BenQ SW271C (4K, USB-C)<br />**Printer** Epson SureColor SC-P800<br />
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