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andyptak
Participating Frequently
October 30, 2020

P: Save Metadata To File doesn't change metadata status, Read Metadata From File doesn't always work

  • October 30, 2020
  • 79 replies
  • 5063 views

Ever since upgrading to the latest version I've had Metadata conflicts - little exclamation mark in Grid view. I even deleted my catalog of more than 200k images and started again to no avail.  I also synched all of my folders and no difference.

 

When I click on the exclamation mark I get the message that says that metadata has been changed by another program and Lightroom, even when I have only used Lightroom. When I click to upate the metadata the exclamtion dissapears but comes back very quickly. I made a Quick Collection of all metadata conflict shots - over 6000 - and syched them. The number dropped by a third but then came back to the original total within minutes.

 

I have lost all of the displayed colored flags in Grid View but can still select various colors in the Metadata panel at the top and get the appropriate shots. When clicking on an individial cell in Grid View I get a thin colored line around the shot which then dissapears when I click on another shot. I get the correct color but no flag.

 

I have auto save xmp on. I'm also at my wits end. anyone have any ideas? Thanks

 

This topic has been closed for replies.

79 replies

johnrellis
Legend
May 26, 2022

@Simon Dalg, please do the menu command Help > System Info and copy/paste the first ten lines here.

Participant
May 23, 2022

 

I do not believe the update of 12/13/21 has corrected this issue.

 

I have been operating for many months without a problem and updated lighroom in April 2022. Based on a recommendation from Tim Grey I turned on "Automatically write changes to XMP"

Catalog Settings > Metadata > "Automatically write changes to XMP"

 

Immediately after this, while in Grid view multiples files started appearing with an ! in the top Right hand corner. The message was "There was an unknown error while writing metadata to this photo. Retry?" 

Two options appear

-  Import settings from disk (This appears to overwite all settings and remove keywords)

- Retry metada export ... this then says "Photos have read-only access" (which is incorrect)

Any assistance would be appreciated.

 

Rikk Flohr_Photography
Community Manager
Community Manager
January 28, 2022

Updates to the Adobe Photography Products were released 12/13/2021 and contain a fix for this issue. Please install the update via your Creative Cloud Desktop App or your respective App Store. 

 

Note: 

You may need to refresh the Creative Cloud App for desktop software to show an update available.  ([Ctrl/Cmd]+[Alt/Opt]+ [ R ])

For Mobile downloads, it may take several days for the update to appear in your respective App Stores.

 

Thank you for your patience. 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
July 22, 2021

"If the crop is added by another application after the initial Import,"  It would be helpful for reproducing this issue if you could include an example application or two that causes this behavior. 

Rikk Flohr: Adobe Photography Org
Inspiring
July 21, 2021

Starting with LR Classic v10.2, the Read Metadata from file option is no longer finding the crop info from the XMP metadata section. The same issue exists with the v10.3 update.  If the file has a crop during the initial Import, then the crop will be found and applied to the image.  If the crop is added by another application after the initial Import, then you used to be able to use the Read the Metadata from file option and the crop would then be applied to the image. Star ratings, color labels and keywords are all updated when using the Read Metadata from file option, but not the crop.  The only current work around is to remove the file from the catalog and then re-import the image. This problem is in both the Mac and Windows versions of Lightroom Classic.

Inspiring
July 15, 2021

I recently encountered this bug (save metadata to file not actually updating), and thankfully was able to get around it by enabling the "Automatically write change into XMP; once I enabled that LR seemed to update the XMP's correctly in the background.

Given this data point, I assume there is some difference in functionality internally between manually saving metadata vs the automatic feature.

Known Participant
July 2, 2021

By the way, regarding the read-metadata-from-file bug, I've used the following workarounds:

-- Most obviously, just restoring an earlier version of the Lr catalog from backup (although disconcertingly once I learned about this bug I've found a bunch of old photos that got corrupted because of it, too far back to recover).

-- When read-from-file damages metadata beyond develop settings, which it seems to have done to a bunch of my files (messing up capture time in particular): delete the xmp sidecar file and then read from file again, which seems to restore the metadata from the raw file successfully (so you lose any develop settings, but at least you get the camera metadata back). This might be reason alone to avoid DNGs until Adobe fixes the metadata read/write bugs.

cehilton
Participating Frequently
July 1, 2021

I don't know what's different about your situation but nothing I've read from John's posts apply to mine and I haven't had any problems.  I've spent quite a bit of time comparing current files to backups.

That said, given that John says Read Metadata from File is unsafe I'll probably quit using it and hope that Adobe doesn't take years to fix the problem.  Not holding my breath.

Known Participant
June 30, 2021

WARNING -- DO NOT DO THIS!

As you'll see from John's explanation above, read from file has serious bugs. Contrary to expectation, save followed by read *can* change a file. I myself am still recovering from the incident I describe above (under a different username -- sorry, have separate work and personal accounts) and after spending many hours reconstructing from backups I still have many files corrupted and long develop histories lost.