Legend

P: SDK and Help > System Info report the wrong version of Windows on Windows 11

Forum|Forum|3 years ago
August 2, 2022
7 replies
4477 views

On Windows 11, the SDK's LrSystemInfo.summaryString() and .osVersion() report the wrong version of Windows:

"Windows 10 - Home Premium Edition (x64)"
"Windows 10 - Home Premium Edition"

This makes it difficult for a plugin to work around the Windows 11 SDK bugs.

Help > System Info also reports Windows 10 rather than Windows 11:

According to this Dell support article, there appear to be many places where Windows 11 reports itself as Windows 10, which Microsoft labels "as-designed" (or "feature not a bug"). One way to differentiate Windows 10 and Windows 11 is by looking at the version: 10.0.2200 and greater is Windows 11. Unfortunately, the SDK doesn't report the version.

This topic has been closed for replies.

johnrellisAuthor

Legend

Hurray! This small fix will eliminate a frequent source of confusion when people are asked to post System Info.

H

Henry285327161tjo

Known Participant

having buggy problems at the moment with LRC

Rikk Flohr_Photography

Greetings all,

Updates for the Adobe Photography Products have been released. The October 2023 updates contain a fix for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience.

Rikk Flohr: Adobe Photography Org

E

EC3_NG

Participating Frequently

LRc system info shows that the computer OS is an older version of Win 10. The computer has the latest version of Win 11 installed. I am unable to download and install the latest version of LRc and PS due to "OS incompatibility"

The attached file LR OS Issue is from the Win 11 system report.

the attached file LRc System info fle is from the LRc system info report.

LR_OS_issue.txt

LRc_System_info.txt

KR Seals

Community Expert

I just noticed in another post answer that is a LrC bug.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.