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P: Subject Mask from previous versions are requesting an update

Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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After updating Lightroom Classic to v14 and converted my database, all the edited photos that had a "Subject Mask" applied now have an empty mask with a warning and exclamation mark (!).

If I let Lightroom correct the mask pushing the exclamation mark on a single photo, it seems the correct subject is selected, keeping the edits. If I do the same with multiple photos together it appears teh usual form that tells that the AI masks are recalculated, but at the end all the masks are still empty with warnings.

Bug Fixed
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macOS , Windows

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correct answers 2 Pinned Replies

Adobe Employee , Oct 16, 2024 Oct 16, 2024

Greetings all, 

 

A new update for Adobe Photography Products has been released.  The 14.0.1 update contains an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Status Fixed

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Adobe Employee , Oct 16, 2024 Oct 16, 2024

@dewaynec 

If you've previously used the workaround, no additional action is necessary.

If not, the LrClassic team recommends restoring the 13.x catalog from the "Old Lightroom Catalog" folder and re-upgrading it.

Manually update any masks that may have been updated in 14.0 

It is important to restore the 13.x catalog and upgrade it using the same location as before to avoid the need to regenerate previews. 

Note: If you did a lot of work in 14.0, it isn't recommended to restore from the 13.x backup.

...

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New Here ,
Oct 16, 2024 Oct 16, 2024

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What are you saying ? There is a LrC version 14.

Even a 14.01 from todaySkärmavbild 2024-10-16 kl. 23.37.13.png

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Advocate ,
Oct 16, 2024 Oct 16, 2024

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@dewaynec 

  "Honestly, this whole "updating masks" thing doesn't make a lot of sense to me anyway. If Lightroom knows a mask needs      updated, why doesn't it just update it then?"


Because it is computationally expensive to update them AND also lrC let's users decide when its best to do it to minimise creating useless history steps.

e.g


Suppose you do a new Remove (Clone/Heal/Gen Remove...or Objects Aware)
LrC doens't know if you need to do another Remove right after this one, LrC lets you decide when it's best to Update Ai Settings

Otherise in history you would end up with this sequence:

Update Ai Settings
New remove Spot

Update Ai Settings
New remove Spot

 

If LrC was updating Ai Settings automatically then you would find yourself staring at the Update Ai setting modal progress basically every time LrC finds one in need of Update..and if you cancel the update you end up with Empt Maks that will need to be updated...and the auto update would start again ad infinitum till you let it finish.

Not good.



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Advocate ,
Oct 16, 2024 Oct 16, 2024

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A bit of context for the users is need.

Ai needs to be updated in 4 cases:

1. A new ModelVersion has shipped.

LrC never informs users of this, it just demands you update your Ai without explanation...there is no way to determine current ModelVersion for any existing AI beside using the SDK/API photo:getDevelopSettings

2. Remove has been done and might affect the existing Ai Selection (Sky, Background, Subject, etc...)
Reality is LrC never really verifies the location of the Remove so you must check yourself.


e.g.

Create a Ai Sky Mask.
Use remove NOT on the Sky...on the land.

LrC knows there is a Sky Mask and demands an update..BUT alas is not needed because the Sky is not affected.

 

3. Image was flipped vertically or horizontally.

This affects Ai selections such as Sky.

4. Empty Ai maks or Remove are present on the image and thus need to be updated.

LrC leaves Empty Ai on the photo because if you sync or copy them to another image it might actually detect them.

Empty Remove are the result of interrupting "Update Ai Settings" when Syncing or Pasting the Ai powered Remove (Ren Remove , Content Aware)
.

 

Last but not least: Users should check always if the Update of AI settings gave better or worse results...visual check only.

 

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Explorer ,
Oct 16, 2024 Oct 16, 2024

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Well this has been a right cluster, Adobe. After having 14.0 trash my masks, I updated to 14.0.1, unzipped the old catalog files from "Old Lightroom Catalogs", copied them over the top of the botched 14.0 files, launched 14.0.1, it tells me my catalog is corrupt and needs repaired, it "repairs" it, upgrades it, opens it, and IT'S FREAKING EMPTY!!!

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Adobe Employee ,
Oct 17, 2024 Oct 17, 2024

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@dewaynec  I would recommend contacting Support. They have tools to repair catalogs and can assist you here. 

Rikk Flohr: Adobe Photography Org

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New Here ,
Oct 17, 2024 Oct 17, 2024

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I updated to the 14.1 and now when I update the AI masks,  some of them work, others, though the little red dot still remains however, I am not getting the pop-up to update them, I can't figure out why there is  still a little red dot underneath the mask icon (only on some of the images) 

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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You might have to click the dropdown action within the adjustment. EX: Red dot appears but you only have one Mask titled "Luminosity Range", but within that you also selected a subject. Click on the "subject" mask and it should say update. This Lightroom update really screwed over so many people. This is the worst bug I've encountered in my 20 years of using this product. Lightroom getting more and more buggy.

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Explorer ,
Oct 18, 2024 Oct 18, 2024

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So thanks to folks calling this out (and my natural hesitance to immediately upgrade) I'm still on the previous version.  Does 14.0.1 fix everything or are there still some issues?

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Advocate ,
Oct 18, 2024 Oct 18, 2024

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@goodomenphoto LrC never showed wich Masks are affected in the Correction.

 

E.g.

Where is/are the Mask(s) that need(s) to be updated within these Corrections? (See screenshot)

Screenshot 2024-10-18 at 10.16.43.png
It is impossible to tell without opening each Correction one by one.

I reported this problem in April 2023
This is the Ui I proposed.

Screenshot 2024-10-18 at 10.17.11.png
One can immediately find the Correction with mask(s) in need of update.

.

 

 

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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LrC updated automatically to 14.01 version on my computer.

 

It didn't change anything to the problem.

 

ADOBE NEEDS TO ADDRESS THE PROBLEM, ONCE AND FOR ALL.

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Explorer ,
Oct 18, 2024 Oct 18, 2024

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Did you jump over 14.0 or had you already installed that one?

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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@Ross Dillon I already had installed 14.0

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Explorer ,
Oct 18, 2024 Oct 18, 2024

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Thanks...I'm waiting to update until I'm sure all teh issues are fixed.

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

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Just in case it could be useful for someone, after I found the problem with all my AI Mask I reinstalled the latest LrC 13.x, and I restored the original 13.x catalog from a previous backup. At this time all the mask was working again.

Then I've istalled LrC 14.0.1 (skipping completely the 14.0).

At the first start of 14.0.1 it found my 13.x catalog, it made a backup and then converted to the new format.

Now all the AI mask was working fine, no need to manually update anything.

 

 

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Community Beginner ,
Oct 26, 2024 Oct 26, 2024

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Are you guys real? You charge through the nose for your buggy softwares and then make users go through complicated steps. Get your act in place before users dump Adobe for better and cheaper options.. 

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

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Hi, We had the same problem and I had a long tel. conversation with the technik support. The problem was not the update. When saving the backup catalogue, Lightroom was creating a "corrupted file" that was what the technician said. So he recreated the latest catalogue, how, I can't tell you, and now everything works. He told me that the problem happens quite often and is known from Adobe. So maybe check your catalogue. Best regards

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

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Image 10-27-24 at 4.25 PM.jpegIs this the issue you experienced? I updated to 14.01 to fix the bug and it resolved for about an hour and then started running into issues again. This is affecting my workflow.

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Community Beginner ,
Oct 28, 2024 Oct 28, 2024

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I will give this a try, thank you!

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Community Beginner ,
Nov 07, 2024 Nov 07, 2024

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LATEST

Every single time I open LRC to work on my clients wedding photos!!!!!  It is EXHAUSTING!!  I find this  inexcusable on ADOBE's part.  We pay $60/m for this?????  Get the bugs out or i'll be canceling and owning my own software editor from another company!

When does it happen?  every instance of opening LRC from a closed state.

What do i experience? all masks, Remove, heal, clone,blur, Denoise, crop edits that I make from the previous session are needing to be updated.... not just a one button update, but I have to click on every mask created find the subject/object/preset used and update it.  Also if I update the masks first, then go to the Blur and update that, next I have to RE-update the masks, crop, remove/heal/clone, etc... all over again!  

What needs to be fixed?  If I need to update, it needs to analyse and know the sequence of priority for a one button push update on all!   I really should not have to do the update if it would just save to the catalouge properly.  I have LRC set to ask me to save the cat file every time prior to exit.  

 

This bug is a big time waster and is costing me time and money!  Fix it Adobe! or I'm gone!

 

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 20
Processor speed: 2.1GHz
SqLite Version: 3.36.0
CPU Utilisation: 3.0%
Power Source: Plugged In
Built-in memory: 65251.0 MB
Dedicated GPU memory used by Lightroom: 14529.3MB / 12115.0MB (119%)
Real memory available to Lightroom: 65251.0 MB
Real memory used by Lightroom: 18163.0 MB (27.8%)
Virtual memory used by Lightroom: 34862.4 MB
GDI objects count: 1167
USER objects count: 4702
Process handles count: 4958
Memory cache size: 779.4MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 4765MB / 32625MB (14%)
Camera Raw real memory: -133994MB / 65251MB (-205%)

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