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41

P: Synchronize folder does not import new images unless show import dialog is active

Community Beginner ,
Oct 05, 2015 Oct 05, 2015

Lightroom CC 2015.2 does not import new images with "Synchronize folder" unless "Show import dialog before importing" is ticked and imported that way. It does show that there are X new images to import, but just gives "No photos or videos were found to import." dialog after pressing "Synchronize". Using Windows 10 and images are on a mapped network drive.This has worked fine with all previous versions dating back to LR 3 or so when I started using it and definitely still with 2015.1.1 yesterday.

Bug Fixed
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macOS , Windows
2.7K
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correct answers 1 Correct answer

New Here , Dec 01, 2015 Dec 01, 2015
CC Release 2015.3 fixed the issue.
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replies 112 Replies 112
112 Comments
New Here ,
May 15, 2016 May 15, 2016
HYPHENS ARE THE PROBLEM. 
Try renaming those files that aren ́t being imported, removing the hyphens in the filenames, and it works.
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LEGEND ,
Dec 14, 2016 Dec 14, 2016
uncheck "dont import suspected duplicates" when you are on the import window. Fixed it for me
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LEGEND ,
Apr 24, 2017 Apr 24, 2017
where do you find this to uncheck?
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LEGEND ,
Apr 24, 2017 Apr 24, 2017
Upper-right corner of the Import window:
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LEGEND ,
Apr 24, 2017 Apr 24, 2017
Thanks so much for replying, John. But it is so strange, for a while now I haven't been given that panel. Now to get anything similar I have to click the arrow on the bottom left side and I get this pop up window. Maybe it is the version I am using? 
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LEGEND ,
Apr 24, 2017 Apr 24, 2017
Click this button to see the full Import window:

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LEGEND ,
Apr 25, 2017 Apr 25, 2017
Thx again for replying. The only option I get on the right hand side when I click that is "apply during import" with the options in the pic. I don't quite remember when or why that changed but I was so busy I just sort of made do. Wish I had chased it then!
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LEGEND ,
Apr 25, 2017 Apr 25, 2017
Next, right-click Apply During Import and select Show All:

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LEGEND ,
Apr 25, 2017 Apr 25, 2017
In my opinion, having hidden places to click like that is poor UI design.
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LEGEND ,
Apr 25, 2017 Apr 25, 2017
WOW IT WORKED! John, thank you for your kindness and time to help. I really really appreciate it. 
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New Here ,
Apr 26, 2017 Apr 26, 2017
Problem: Same reporting of photos when synchronizing, but not doing the import. 
Cause: Photos that were not imported were all duplicates of photos already in catalog.
Solution: Get rid of the duplicates.
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LEGEND ,
Jul 13, 2017 Jul 13, 2017
LATEST
In my case, I had to check the "Treat JPEG files next to RAW files as separate photos" for the synchronize folder function to work.
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