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P: Unable to import from direct connected Nikon

Forum|Forum|3 years ago
October 27, 2022
54 replies
16540 views

This problem just recently started. I believe I upgraded my Mac M1 to Ventura and updated Lightroom to the latest version since this stopped working. I have no problem using Nikon transfer to transfer the images from both cameras.

When I select Add Photos in Lightroom then select Connected Devices (Lightroom does recognize both cameras when they are connected), I see the camera flashing its green indicator as it typically does to reflect that Lightroom seems to be reading. While it is reading, Lightroom displays the message "No images can be imported...." Prior to this issue, that message would be displayed until Lightroom finishes reading the camera or camera card. Now that message remains indefinitely.

So I am wondering if there was something in either the OS update or Lightroom update that has caused this to stop working.

macOS

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defaultm470dzjatqmz

Participant

I have the same Problem. I am getting the message "no photos found" when tethering the camera to iMac 2019 with recently updated Ventura 13.0 and Lighroom Classic 12.0.1 The camera is being recognized and appears on the source list on the left of the import screen. Unfortunately it is not showing any data to import. Final Cut Pro works fine so the hardware connection between camera and computer is fine.

Would it make a difference to use a card reader for xqd? I do not own one but would consider buying on if this is a short term fix until Lightroom gets the update for this combination to work properly.

J

Jflemay

Inspiring

I'm using Lightroom Classic 12.0.1 with Camera Raw 15.0, and Mac OS Ventura 13.0. I'm trying today to import pictures from my Nikon D4s with a USB cable connected from my MacBook Pro 2019 16" (Intel) to the camera. Lightroom finds no pictures at all on the camera. However, Apple Image Transfer sees and imports the files from the camera, thankfully. I've tried unplugging, restarting, etc., no use in Lightroom.

JohanElzenga

Community Expert

Did you check this: Apple changed the security requirements from MacOS Monterey onwards. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

-- Johan W. Elzenga

T

Tracey5FF6

Participant

Thanks for the tip, but this is not the issue. Import from camera worked for me with Monterey with those settings. I am still using those settings and it is not working with Ventura. Apple Photos sees the images on the camera, but LrC, Ps and Lr do not.

J

jhallettbc

Inspiring

Since I upgraded, on choosing import, the D850 shows in the import window, but I just keep getting a spinning wheel and no files are downloaded. This happens whether I'm importing from my CFexpress card or SD card. This is using the USB cable. There is no problem with my CF card from my Nikon D3s using a card reader.

Any ideas what the problem is?

T

Tracey5FF6

Participant

I updated both my Mac OS and Lightroom Classic today and I can no longer import from my Nikon D750 into LrC. OS is Ventura 13.0. LrC version is 12.0. Will this be fixed? And in the meantime will I be able to use a card reader to import my images?

Sameer K

Community Manager

Welcome to the Lightroom community. I'd love to help you figure this out.

There is a known issue with tethering Nikon cameras to Lightroom Classic on macOS Ventura: https://helpx.adobe.com/lightroom-classic/kb/known-issues.html

Lightroom 12.0.1 was released today please refresh your Adobe Creative Cloud App ([Ctrl/Cmd]+[Alt/Opt]+[ R ]) and download the updated version.

Note: Tethering for Nikon is not fixed by this release.

If you are trying to import directly from the camera & that does not work, it could be permissions or connectivity issues at the surface.

Try these steps to iron out any underlying permission issues.

Ensure Lightroom Classic & Photoshop have the required permissions on macOS: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...
If you are storing the imported images on an external drive, try this step on the external drive.
- Search for Disk Utility from Finder's spotlight search or magnifying glass.
- Run the 'First Aid' diagnostic on the external drive. Check this to learn more: https://support.apple.com/en-us/HT210898
- Restart the computer

Let me know how it goes,

Thanks!

Sameer K

M

Marlene268305992cdc

Participant

I have had no issues importing photos until the update yesterday. My Z50 still works fine. I have been on chat several times with Adobe and even did the remote access to my computer, which makes me uncomfortable, no resolution. I have updated the firmware on the D850 which made no difference.

KR Seals

Community Expert

Please provide the following info:

It will help a lot in getting you an answer.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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