P: Unable to relaunch after File>New Catalog/Switching catalogs, or relaunching with certain plugins

[Poutchiou]

Hello, I just updated LR Classic from v14.4 to v14.5 on Windows 10.
I’d like to report a major bug:

• It is impossible to create a new catalog from within the application (Menu > File > New Catalog).
• It is impossible to switch catalogs (except by clicking directly on the catalog file to open the application).

The window App closes, then nothing happens for several minutes (Task Manager shows a "zombie" Adobe process still running) → I have to kill It to reOpen the app.

I had to reinstall version 14.4 and everything is now working normally again.

[CMass]

Hey @jacquesf88225662, 

I couldn't find a crash report for the email associated with your community account. Were you able to submit a crash report to Adobe? Can you private message me the email you may have used? +1 to @DdeGannes' request, it'll help us better understand what is going on. 

Submitting Crash Reports https://adobe.ly/3UDoYqQ

^CM

[DdeGannes]

@jacquesf88225662 , when you select quit do you get a popup.?
If not with LrC open go to " Preferences > General Tab > at the bottom of the Dialog box select Reset all warning dialogs.  Then try exiting again. 
Do you get a warning dialog?

[johnrellis]

"Installed Plugins:
8) Tourbox"

These symptoms are caused by a bug in LR 14.5 that strikes many plugins, including the Tourbox plugin:

https://community.adobe.com/t5/lightroom-classic-bugs/p-unable-to-launch-lightroom-after-menu-gt-fil...

A couple Tourbox users have reported that exiting Tourbox before exiting LR avoids the problem.

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing bug (and remove "(Win)" from the bug's subject line):

https://community.adobe.com/t5/lightroom-classic-bugs/p-unable-to-launch-lightroom-after-menu-gt-fil...

[johnrellis]

These symptoms are caused by a bug in LR 14.5 that strikes many plugins, including the Tourbox plugin:

https://community.adobe.com/t5/lightroom-classic-bugs/p-unable-to-launch-lightroom-after-menu-gt-fil...

A couple Tourbox users have reported that exiting Tourbox before exiting LR avoids the problem.

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing bug (and remove "(Win)" from the bug's subject line):

https://community.adobe.com/t5/lightroom-classic-bugs/p-unable-to-launch-lightroom-after-menu-gt-fil...

[herbei3]

Windows error: Auf das angegebene Gerät bzw den Pfad oder die Datei kann nicht zugegriffen werden, Sie verfügen ggf. nicht über ausreichende Berechtigungen, um auf das Element zugreifenzu können.

[scottm28807177]

Thanks Rikk Flohr.  The issue was resolved when I followed your advice regarding disabling the LogiOptions Plugin (For those Windows users on the thread, try going to File>Plugin Manager and disabling the LogiOptions Plugin. On my system, that cured the issue.  Other posters in the thread have identif).  All good

[JBedfordPhoto]

This too was the solution for me - disabling Logitech plugin. 

This wasn't the first time Logitech's god-awful plugin (all their software is terrible, really, no hyperbole) has caused interruptions to LRC. 

[johnrellis]

@JBedfordPhoto: "This wasn't the first time Logitech's god-awful plugin (all their software is terrible, really, no hyperbole) has caused interruptions to LRC."

Though Logioptions is indeed a bad plugin, in this case, the problem is caused by a bug in LR 14.5's shutdown that affects other plugins that have sockets open to external helper apps (e.g. Tourbox and Midi2lr).

[Bruce M1]

Disabling Log Options Plug In worked for me.  Lightroom not re-starts after close like it it did in the past.  I am on Windows 11 PC.  Thanks you Rikk Flohr!

[Ralf273099888q21]

After starting the Computer i can open Lightroom Classic 14.5 correctly. When i close the Program and try to restart, nothing happens. In the Task-Manager i can see that there are two LRC tasks in the background process (one after closing the program and the second for  the restart). When i quit them in de Taskmanger it starts properly. Under Version 14.4  i had no problems. My System works with Win 11 pro, NVIDA RTX 3060 with the newest GPU drivers.

I tried some workaround as recommended in the past where this issue was also in discussion.

- Update GPU Drivers

- Turned off the GPU-support/Acceleration in LR 14.5

- Using backup catalogues

- Settings resetted

- LRC new installed

Unfortunately with no success

[J_C1197]

Same here. Only thing that works is to stop the process in Taskmanager. Very annoying

[johnrellis]

@Ralf273099888q21, @J_C1197, see the pinned reply at the top for a workaround:

https://community.adobe.com/t5/lightroom-classic-bugs/p-unable-to-relaunch-after-file-gt-new-catalog...

[sjlens]

I have tried all the other suggestions that I can find in the community but still cannot get LRC to open as a normal application.  I'm not that computer savy to figure out some of the suggestions.  I am using LRC on a windows computer running Windows 11 and this problem just started about 5 days ago when LRC said it had a problem and had to close.  LRC was on the latest update at that time.  I would really like to talk with a Adobe tech. 

[J_C1197]

Disabling LoginOptions plugin worked! Thanks!

[sjlens]

I have tried all the other suggestions that I can find in the community but still cannot get LRC to open as a normal application.  I'm not that computer savy to figure out some of the suggestions.  I am using LRC on a windows computer running Windows 11 and this problem just started about 5 days ago when LRC said it had a problem and had to close.  LRC was on the latest update at that time.  I would really like to talk with a Adobe tech. 

[DClark064]

Adobe makes it very difficult to get in contact with tech support.  They prefer that you get support from volunteers in these forums.  If you go to this link: https://helpx.adobe.com/support/lightroom-cc.html there is a small link under "Contact us" that will start a chat with a bot.  If you persist in asking for a human, sometimes you can get one.  Adobe keeps their costs low by taping volunteers to provide tech support.  

[HendrickxG]

I had the same symptoms Lr Super Key plugin.
They just released an upgrade and problem is solved.
Regards

[Creeper1313]

I've been having this same issue (LRC 14.5, Win11). It seems it leaves behind an Adobe Lightroom Classic in my Task Manager even 24 hours after the last time I had it open. Workaround is to open Task Manager (Press Ctrl+Alt+Del > Task Manager <OR> Ctrl+Shift+Esc), Kill the "Adobe Lightroom Classic" process (R-click > End Task), then it launches successfully, but this is annoying to have to do each time.

[Sameer K]

Hi all! The update to Lightroom Classic v14.5.1 is now available and includes a fix for this issue.

If you don’t see the update in your Creative Cloud app, refresh it using Ctrl/Cmd + Alt/Opt + R.

Note: It may take up to 24 hours for the update to show up.

Thanks for your patience.

Sameer K.