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P: (Win/Mac) Lightroom Classic 12.0 Unable to export: Watermarking Failed

Community Beginner ,
Oct 18, 2022 Oct 18, 2022

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aneta26658422d9k2_0-1666099983886.png

Hello, I have a problem with export my pictures after update Adobe Lightroom classic catalog. I´m not using watermark. So, I can´t understand this failer error. Can anybody help me please? 

 

 

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Bug Fixed
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correct answers 2 Correct answers

Community Expert , Jan 03, 2023 Jan 03, 2023

Hi, I just exported a bunch of jpgs and PSDs no problem.

SO have you tried the solutions that have worked for others? I am retyping them here:

 

Ensure there are no stale preferences in Lightroom. Reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

If the issue exists, please go to the following location & back up your Watermark presets.

Go to Preferences > Pres

...

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Adobe Employee , Oct 18, 2022 Oct 18, 2022

Thanks for sharing the inputs.

 

Ensure there are no stale preferences in Lightroom. Reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

If the issue exists, please go to the following location & back up your Watermark presets.

Thanks to @John R Ellis - Go to Preferences > Presets and click Show All Other Lightroom Presets. That will open Finder / File Explorer

...

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correct answers 1 Pinned Reply

Adobe Employee , Oct 28, 2022 Oct 28, 2022

Lightroom 12.0.1 was released today and contains a fix for this issue. Please refresh your Adobe Creative Cloud App ([Ctrl/Cmd]+[Alt/Opt]+[ R ]) and download the updated version.

 

Thank you for your patience. 

Status Fixed

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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I am unable to export!!

 

I get an error meesage saying "Unable to Export: Watermarking failed." 
I never ever use the watermarking feature. It is not even enabled. 

What the hell is going on?? 

 

I am at a complete standstill, unable to do my job becuase of this damn bug and your insistance in auto-updating!

How do I go back to the opther version so I can get my work done???! 

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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Please read all the correct answers above and below in this thread  - the answers that are in green!!!

 

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Community Expert ,
Oct 25, 2022 Oct 25, 2022

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Cela est arrive a beaucoup de personnes.... lisez les reponses dans les blocs en couleur  vert pale.

Si vous ne comprenez pas suffisamment   l'anglais, ecrivez de nouveau et je traduirai.

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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This method of resetting preferenced did not work.
I am so frustrated since I never use watermarking ever. And now I cannot export my work because of this glitch.

I want to have the old version back so I can get my work done.

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LEGEND ,
Oct 25, 2022 Oct 25, 2022

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"This method of resetting preferenced did not work. I am so frustrated since I never use watermarking ever. And now I cannot export my work because of this glitch. I want to have the old version back so I can get my work done."

 

There are three workarounds posted here (none of which work for everyone):

 

- Reset preferences.

 

- Delete all existing watermark presets (even if you don't use watermarks).

 

- Create a new dummy text watermark and set opacity to 0%.  Export a photo with that watermark.  Then you should be able to export without a watermark.

 

Have you tried all three methods?  The first two workarounds are described in the correct answer at the top of this thread.

 

You can roll back to LR 11.5, though you won't be able to easily access any changes you've made in your LR 12 catalog since you upgraded (since LR 12 copied and upgraded your LR 11 catalog, and LR 11 can't read LR 12 catalogs).

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New Here ,
Oct 25, 2022 Oct 25, 2022

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No puedo exportar ninguna foto editada en lightroom classic version 15. Aparece un aviso en pantalla que dice: 'No se puede exportar: la marca de agua ha fallado'. Yo no utilizo ninguna marca de agua ni está activada en la exportación. No se que hacer, no puedo trabajar.

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New Here ,
Oct 25, 2022 Oct 25, 2022

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Try this! It worked for me hopefully it helps!

Top menu bar > Edit > Edit Watermarks... 

New window appears. In the upper left corner of the window, select the drop down menu and select the top watermark.

My computer hesitated at that moment, but then started to run super smooth again.

I didn't change anything and simply canceled out of the window.

Closed the app. Did not back up.

Reopened the app. Export worked.

 

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Help, I am trying to download my edited images from LRC to my mac PC and this error message is showing. 

"Unable to export, watermarking failed"

I've never seen this before and in quite a worry as this gallery is due tomorrow.

The only thing I can think of is I updated LRC right before downloading the images. 

What should I do

 

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Hi, I've just updated to Lightroom v12 and now I got an error message when exporting : "unable to export: watermark failed". I'm on macOS Monterey. Thanks for your help ! 

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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OK. It finally worked!

This tip finally did it. 

Thank you!
[Create a new dummy text watermark and set opacity to 0%.  Export a photo with that watermark.  Then you should be able to export without a watermark.]

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Reset, prefrences. Still won't export because of the watermark issue.

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Either create a watermark with 0% opacity and export with that watermark or save the metadata from LRC and import the RAWs into ARC in Photoshop and save them from Photoshop (the edits in LRC carry over via the metadata)

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New Here ,
Oct 26, 2022 Oct 26, 2022

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Nach einer automatischen Aktualisierung von Lightroom erscheint beim Export von Dateien, und zwar unabhängig davon, ob ich bei "Wasserzeichen" ein Häkchen setze oder nicht, die Fehlermeldung

Export nicht möglich

Wasserzeichenmarkierung fehlgeschlagen

Betriebssystem: WINDOWS 10

Wer weiß Abhilfe?

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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On MacOS - LrC12,0

have exactly the same problem , but could not make the suggested solutions to work e.g. can not find the file "com.adobe.LightroomClassicCC7.plist" (maps are shown after doing Go>Library in Finder, but the requested file is not one of them). Same is true for the file containing the watermark information (possible solution suggested by johnrellis.

This is realy annoying as i'm exporting all the time (as most of us do i guess). Any further help? 

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LEGEND ,
Oct 26, 2022 Oct 26, 2022

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

"can not find the file "com.adobe.LightroomClassicCC7.plist" (maps are shown after doing Go>Library in Finder, but the requested file is not one of them)."

 

As described in the help article referred to above, the preferences are stored in /Users/[user name]/Library/Preferences, not in /Users/[user name]/Library:

johnrellis_0-1666808792691.png

 

Are you not seeing the Preferences subfolder after doing Go > Library in Finder?  If not, please post a screenshot of the Finder window after doing Go > Library and scrolling to show all subfolders whose names start with "P", e.g.:

johnrellis_1-1666809176655.png

 

 

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Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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@John R Ellis 

thanks,

 

in the meantime i could locate the corresponding file in the preference folder and i manualy deleted it. Export is working again hurray !

of course i need to redo my export preferences 🙂

 

kr;

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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running latest version of LR classic on Mac OS..an trying to export photos for a client but *can't*, even though watermark is unchecked in the export preferences.   Tried deleting a few watermarks (is there a limit?) that did not work.  So will have to try resetting preferences so I can get the client their photos.  BTW the method for deleting watermarks is amazingly non-intuitive.  Who designed that? 

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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Update: reset preferences in LRC, restarted, still can't export, same error message.  BTW several weeks ago, seems like after an update, some of my watermark images started not showing up in the 'select watermark' dialog.  In other words the named drop down was still listed in the dropdown, but did not show in the example with the dotted line around it.  The image file was still there in the same location.  Seems like a link to the image was broken.  When I tried repairning the link that did not work either, so would have to create a brand new one.  But now I simply can't export.  Guess I'll have to try and just delete all watermarks and see if that resolves it.  Will then have to rebuild them.  

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Community Beginner ,
Oct 27, 2022 Oct 27, 2022

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update: this workaround worked for me at least for now, you just need to ensure after creation of the new watermark you make sure it is checked in the export dialog box. https://youtu.be/84DcwYtaeOU as stated earlier resetting my preferences did not help.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Lightroom can't export my photos all of a sudden. Getting a notification that watermark is not included and the photos can't export. I am not even including a watermark or change anything in my export settings. It happened while my computer died while exporting a batch. 

Can anybody help me? I have Lightroom Classic 12.0

 

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New Here ,
Oct 27, 2022 Oct 27, 2022

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I had exactly this. Go on the live chat. I took screen shots of the error
message and included them in to the message and he was able to take over my
pc and fix the bug! When you update your LRC to the new version it came
with a bug apparently so let them fix it!
Head to Adobe website and click the live chat as you won’t be able to fix
this yourself

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New Here ,
Oct 27, 2022 Oct 27, 2022

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Hi Katerherine, 

I read this threat luckily and tried adding a 0% watermark and then it started to export again also without a watermark! Great tip thanks

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New Here ,
Oct 27, 2022 Oct 27, 2022

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It ended up failing me in the end. It is a quick fix but try contacting
live chat they were super helpful and they fixed the problem for good. I
think they went into the Adobe file on my pc and found the watermark folder
and all they did was re- name it to watermark.123 and it was fixed!
All it was, was changing the name to the watermark file on your pc if you
can’t do this yourself chat with them.

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New Here ,
Oct 27, 2022 Oct 27, 2022

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since I put photoshop 2023, I'm not able to export photos in JPEG on my disc

Message is  IMPOSSIBLE D'EXPORTER: 

Écher du filigrane?? 

 

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LEGEND ,
Oct 27, 2022 Oct 27, 2022

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"as you won’t be able to fix this yourself ... I think they went into the Adobe file on my pc and found the watermark folder and all they did was re- name it to watermark.123 and it was fixed!"

 

That's essentially the same as the second workaround posted in the "correct answer" at the top of this thread -- delete all the existing watermarks. Unfortunately, there are at least a few who have reported that this isn't sufficient and they have to reset LR's preferences (the first workaround at the top of this thread).  Both workarounds are easy for anyone to do by carefully following the instructions.

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