P: Information regarding Lightroom 6.x (Pre-LrClassic)

[Rikk Flohr: Photography]

This thread is for all posts concerning Lightroom 6.x, whose last update, 6.14, was released in December 2017.

Status of software version

This includes questions regarding:

• Downloading
• Installing
• Activation

Any new threads created regarding these topics will be collected and merged into this thread.

[Rob_Cullen]

Adobe offers no answers or support for legacy Lr6. You will only find (now rare) posts that describe others experiences.

@ INSTALL Lightroom 6 on a new PC - Kglad Answer

It might well be that legacy Lr6 is totally 'Dead', and v14 is the way forward with a subscription to the Photography Plan 20GB.

[dj_paige]

I know it worked for someone a week ago. But if Adobe is going to make changes, they will most definitely not announce it publically.

however, when i look at the Help menu, i see Sign In rather than Sign Out, which leads me to believe that the offline activcation wasn't successful.

Either the method works and you can use Lr 6, or it didn't work, and you can't use Lr 6. So ... can you use Lr 6?

[faithie999]

i need to wait another few days until the 7-day period expires from the date i installed it, to see if it's activated, or just was working for the 7-day provisional period.

the reason i asked is because the "sign out" option isn't availbable under the Help menu, which suggests to me i'm not really logged in, and it's not activated.

we'll see in a few days.

[dj_paige]

You activated it offline, its possible that's the correct outcome.

[brian_3144]

Folks

I keep a locked down Mac as a dedicated legacy photo computer.

I have Lightroom 6.14 installed - which is the final release of the standalone version.

Recently when I attempted to open Lightroom it advised that I needed to reinstall.

I reinstalled - entered the serial number, logged into my Adobe account as requested and was advised that I needed to connect to the internet - see screenshot below.

The machine is connected to the internet!

Clicking the 'Validate' button simply presents the same dialogue window again

Clicking the 'Connect Later' button cancels the entire process

Details:

MacPro 5,1 running MacOS 10.13.6 - High Sierra

I neither wish nor need to upgrade to a subscription version

I merely want to run the installed version I had running perfectly fine previously.

I have a load of much newer Macs right up to M3 and running Sequoia.

The machine with the problem does not need to be 'updated' I merely want it to remain what it was setup for - a legacy photo machine.

Any advice appreciated

Brian

[dj_paige]

At this time, the only known way to install or re-install Lr 6 is via the "offline activation procedure". Please search the forum for the details about this procedure.

[brian_3144]

dj_paige

Thanks for taking the time to reply and guide me 🙂

I will follow your advice

Brian

[dj_paige]

HEre is the link:

https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M58...

[brian_3144]

dj_paige

Complete success - thank you.

I am now (finally) up and running.

One minor point...

On the link provided above - take care one the provided link - as it has a period (.) added to end which will return an error.

The correct link is:

www.adobe.com/go/getactivated

Again - thanks

But Adobe - I am disappointed - yet again...

Brian

[Tafflad]

My W10 machine needed replacing so have a new W11 PC.

Trying to install LR 6.1.4

I'm hoping we have someone knowledgeable on re-installs.

I have my Serial Number

I have installed AAM v10

I have the 6.1.4 installer

I have in D:\Pictures\Lightroom   from my previous PC the Lightoom folder contents including the lightroom.lrcat file

I start the installer, it goes OK then comes to the input serial number window .... put that in, it then brings up the attached window It is a valid license but no valid product code.

I have a previous exchange with Adobe support ... my license key was for Adobe 5, but I had bought from them an upgrade to upgrade to 6 ... at that time, the response was 'Select LR5 as the product but its OK your installer will install 6'

If I select 5 it won't accept it.

Anybody know how I can get LR6 working on my new PC ?

I know Adobe Servers no longer support 6 ... but can I install as a standalone ?

I still have access to old PC

I appreciate Cloud subscriptions are preferred, but being retired its not something I can justify

[Per Berntsen]

If I select 5 it won't accept it.

I still have access to old PC

By @Tafflad

Did you try to enter the serial number for LR 5?

If you can't find it, you might be able to retrieve it from your old computer.

And have you deactivated LR 6 on the old computer?

[Tafflad]

My LR is still running on old PC, won't delete untill working on new PC

On a previous re-install issue (couple of year ago) Adobe support advise then to use LR6 install file but when it came to product choice choose LR5 .... but it does not allow that now

[Per Berntsen]

I don't understand what Adobe told you, it makes no sense.

If you install LR 6, you cannot choose LR 5 – but if you bought an upgrade from LR 5 to LR 6, you have to enter the serial number for LR 5 to verify that you own a qualifying product.

So did you try to enter the LR 5 serial number in the dialog you posted a screenshot of ?

[Tafflad]

Here is a transcript of that exchange .. you will see it made no sense to me either.

When I try to select LR 5 it will not allow me

[Per Berntsen]

What exactly do you mean by "will not allow me"? Please provide details.

If you have LR 5 installed on your old computer, or if it was installed previously, use the File explorer to go to C:\ProgramData\Adobe\Lightroom

In this folder there should be a file that contains the serial number for LR 5. (can't remember the file name)

Open the file in a plain text editor, like Notepad.

Before you uninstall LR 6 on the old computer, you must deactivate it. Help > Deactivate.

You are allowed two activations, and Adobe will no longer reset the activation count manually.

If you have already used two activations, it's crucial that you deactivate on the old computer.

If you don't, you probably won't be able to use LR 6 on the new computer.

LR 5 didn't use activation, only serial number.

[Tafflad]

I looked on My Adobe account it says I have No activations

It also confirms my serial number for LR 6

[Tafflad]

>What exactly do you mean by "will not allow me"? Please provide details.

I get as far as the screen grab posted in the OP, and can't go any further.
There is no LR 6 to select and if I select 5 it advises not valid

[Per Berntsen]

Your screenshot shows that you have already entered a valid serial number for LR 6.

You are now meant to select LR 5 under Previous version, and then enter the serial number for LR 5, not the one for LR 6. 

If you don't have the LR 5 serial number, follow the instructions I gave you earlier to retrieve it from your old computer.

(assuming that LR 5 has been installed on this computer)

Also, if you registered LR 5 with Adobe, the serial number can be found in your account.

[Tafflad]

I have logged into My Adobe account ... it only shows a V6 serial number

If I deactivate it on old PC .. I will then have no LR working at all ... seem s high risk

\Ther

I went to the location you said ... C:\ProgramData\Adobe\Lightroom

That folder is empty

LR 6 is running on that PC so is installed & active

I I go to :

C:\users\name\AppData\Roaming\Adobe\Lightroom

There are folders for

6.0, 6.7, 6.8, 6.13, and 6.14       nothing for 5.0

[Per Berntsen]

Well, your license for LR 6 is an upgrade from a previous version, and you will need to enter the serial number for that previous version to be able to install.

Activation happens after installing, so there is no need to deactivate on your old computer unless you have to.

If activation is successful on the new computer, and you don't plan to use your old computer, you can deactivate LR 6 on that, which will free up one activation for future use.

Note that Adobe is making it more and and more difficult to use old software.

Activation servers for Creative Suite 1 - 4 have been shut down, and it is probably only a matter of time before you cannot activate LR 6 as well.

[Tafflad]

To help clarify - repeated teh steps again today.

Pre-requistes – I have AAM v10

   I have Lightroom V6 installer    Lightroom_6_LS11

   I have my Adobe folder in pictures folder with Lightroom.lrcat file in place

  I have my valid LR6 serial No (confirmed in My Adobe Account)

I install AAM 10

I run 6.1 installer

Starts – unpacks

Asks me to choose install or trial

select install

Open window for me to enter Serial number

I enter, it advises valid serial number but wrong product

It then gives attached screen garb,  where it asks me to select product.

There is no option of LR6

If I select LR5 it tells me its not a qualifying product

I can’t proceed past this point

[dj_paige]

As stated above by @Per Berntsen , you must enter, at this point, a serial number for a previous version of Lightroom (Lr 1, Lr 2, Lr 3, Lr 4 or Lr 5). Your Lr 6 serial number will not work here, as you have seen. Once you enter the proper serial number from earlier versions of Lr, then it will ask for your Lr 6 serial number. If you can't find the serial number for earlier versions of Lr, then I think you need to search your PC for it, also as explained by @Per Berntsen . There is also a program for Windows computers called Belarc Advisor, which ought to be able to find serial numbers for all of your software that is installed, and maybe even some that are no longer installed.

If none of that is successful, that I believe you are out of luck and cannot install Lr 6 again.

[Tafflad]

If I have any Adobe valid licenses .. wouldn't they show up in My Adobe ?

I'l try Belarc Advisor see what that turns up

[Tafflad]

Just run Belarc ... only lists Adobe V6

Is there any way of activating this ..... otherwise I'll have to go and buy another product (can't afford a subscription)

[dj_paige]

If I have any Adobe valid licenses .. wouldn't they show up in My Adobe ?

By @Tafflad

If you bought it from somewhere other than Adobe, you would have to register the software with Adobe, a step that many people skip.

But as long as we are discussing this, let me explain how I keep track of my serial numbers (not just Lightroom but all software) in case this might be helpful to you and others in the future. I put them in a text file, which I store on my computer and a copy is stored in the cloud, so I can always find my serial numbers at any point in the future. I recommend you do the same from now on.