This thread is for all posts concerning Lightroom 6.x, whose last update, 6.14, was released in December 2017.Status of software versionThis includes questions regarding: Downloading Installing Activation Updating General Operation Any new threads created regarding these topics will be collected and merged into this thread.

Answered

P: Information regarding Lightroom 6.x (Pre-LrClassic)

Forum|Forum|2 years ago
February 5, 2024
69 replies
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This thread is for all posts concerning Lightroom 6.x, whose last update, 6.14, was released in December 2017.

Status of software version

This includes questions regarding:

Downloading
Installing
Activation
Updating
General Operation

Any new threads created regarding these topics will be collected and merged into this thread.

Correct answer dj_paige

There is no longer any on-line activation for Lr 6. To do the move, you will need to follow these instructions https://www.lightroomqueen.com/how-move-lightroom-to-new-computer/ and then to install Lr 6 you will need to use the offline activation method https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M580921

Download at https://web.archive.org/web/20231127160507mp_/https://prdl-download.adobe.com/Lightroom/60BA1251F1BC48B8B82B1B63AE8E620E/1552643270580/Lightroom_6_LS11.exe

johnrellis

Legend

Try the offline-activation method described here:

Woinic

Participant

Bonjour,
Je dispose d’une version perpétuelle de Lightroom 6 et d’un numéro de licence.
Je parviens à installer le produit.
Mais ensuite, un message apparait me demandant de me connecter au site Adobe.
Je me connecte et rien ne se passe.
Pourquoi ?
Merci.

dj_paige

Legend

I have run the installation process but when I get to the “Enter the serial number” stage, the list of LR versions doesn’t include v6 and my serial number is not accepted against v4.

I am guessing, but first you have to enter a valid Lr 4 serial number to convince the software that you actually did the upgrade, and after you enter the valid Lr 4 serial number, it will then ask for your Lr 6 serial number.

After that you will likely have to use the “Offline Activation Method” for Lr 6 — see the post from @Eldiin at

Or maybe you can just start with the “Offline Activation Method”. It’s hard to say definitively, so its up to you to experiment if necessary.

Jim Wilde

Community Expert

I am guessing, but first you have to enter a valid Lr 4 serial number to convince the software that you actually did the upgrade, and after you enter the valid Lr 4 serial number, it will then ask for your Lr 6 serial number.

I think it might be the other way round, i.e. after installing LR6 then launching it asks for a serial number, at which point the LR6 serial number should be entered. Assuming that serial number is related to an upgrade, rather than a full license, LR6 will look for a qualifying earlier-version serial number. Being a different PC, it won’t find one, so asks for the qualifying serial number to be entered manually, at which point the LR4 serial number should be entered.

But it was a long time ago, and my memory isn’t what it was.

dj_paige

Legend

But it was a long time ago, and my memory isn’t what it was.

Yes, that’s the problem with giving Lr 6 advice, it was a long time ago.

S

SteveLeather

Participant

I have a valid version of LR 6 with a serial number originating from LR4 (I upgraded a couple of times to get to v6). I have used this for many years but now want to use it on a different computer. I have run the installation process but when I get to the “Enter the serial number” stage, the list of LR versions doesn’t include v6 and my serial number is not accepted against v4. My Adobe profile is up to date and references the correct version and serial number.

How do I complete the install?

johnrellis

Legend

[View this post in your web browser. It contains formatting and images that don't appear in email.]

See here for how to download trustworthy copies of LR 6.14:

Note that the Mac installer is 32-bit and won’t install on versions of Mac OS later than10.14.

See here for how to activate LR after installing (the “normal” method no longer works because Adobe turned off the activation servers):

Sproto

Participant

Hey Guys,

My Lightroom 6 product was registered in 2017 and is still registered and available to download on the Adobe website, but the installer is no longer available to download.

I was told by Adobe support to check here to see if any solutions can be provided to obtain the installer.

Any help would be very much appreciated!

Thank you in advance.

Naoki-Hada

Known Participant

I have been using Lightroom 6 (perpetual license, serial number version) on two Windows 11 machines.

One computer (PC A) has completely failed, probably due to a BIOS issue, and it will not boot anymore. I no longer have access to it.

I replaced it with another computer (PC B). Lightroom 6 initially launched with a 30-day grace period, but now it no longer starts and shows an activation error message.

Another computer (PC C) is still working normally.

I assume that PC A is still counted as one of the two activated devices, and I need to deactivate it. However, since the machine is no longer accessible, I cannot deactivate it manually.

Could someone please advise how I can remove the activation from the dead computer?
Is there a specific Adobe support contact I should reach out to for resetting the activation count?

dj_paige

Legend

Could someone please advise how I can remove the activation from the dead computer?
Is there a specific Adobe support contact I should reach out to for resetting the activation count?

As far as I know, the activation from the dead PC cannot be removed any more.

Please try the instructions from @Eldiin to install Lr 6. Link:

Naoki-Hada

Known Participant

@dj_paige Thank you very much for the link. I’m trying still. In my case, the pop up dialog does not have link of "Having trouble connecting to the internet?"

Alemry

Participating Frequently

I can now open it on the new laptop by going offline before opening the programme. It still asks me to sign in where I click on “later”, then the programme opens. Thanks!

I will now try to actually use the programme and will let you know if thre are problems.

Alemry

Participating Frequently

The above link to offline activation method “https://community.adobe.com/t5/download-install-discussions/lightroom-6-on-a-new-pc/m-p/14638713#M580921" opens the starter
page of the communities