Skip to main content
Participant
February 29, 2024
질문

After entering the editing page, the photo undergoes severe distortion and turns into neon colors.

  • February 29, 2024
  • 1 답변
  • 266 조회

I use a Sony A7IV to shoot RAW format photos, and they appear normal in preview mode. However, when I enter the editing page, the photos undergo severe distortion and turn into neon colors. My LRCC version is 11.5, and the Camera RAW version is 14.5, both of which should be able to read the captured files. The files are normal since they can be edited properly using Photoshop. I think it's an issue with some settings in LRCC, but I'm unsure where the problem lies. I hope someone who has encountered a similar situation can assist me!

이 주제는 답변이 닫혔습니다.

1 답변

johnrellis
Legend
February 29, 2024

First troubleshooting steps:

 

1. Set Preferences > Performance > Use Graphics Processor to Off.

 

2. Do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

 

3. Click the Apple icon in the upper-left corner and do About This Mac. Post a full-resolution screenshot (not a phone pic) of the About window.

Participant
March 1, 2024

Hello, thank you for your reply !

I found that when I upgrade my LRCC the problem has fixed !

Thank you soooooo much for your reply and time !

johnrellis
Legend
March 1, 2024

Glad you got it resolved.