AI denoise causing Lr classic freeze and crash

Report · Aug 14, 2024

Hi, 2 months ago I build my own desktop with in my opinion good HW.
CPU: Ryzen 5 7600

GPU: Radeon RX 6800

PSU: Evga 850W gold

Mobo: Asus Rog Strix B650-A Gaming Wifi

RAM: Kingston Fury DDR5 (idk CL and Mhz)

I have an issue that when i apply AI denoise on some photo, one photo is ok and denoise made it's job, but on the 2nd one photo, it freeze and i can not do nothing with it. I have to shut it down via task manager. Anyone have expierenced that before? It also showed me a window which said "GPU Error" (picture at the bottom).

I tryed clear Win install, reinstal whole adobe Lr and cloud, checked all of the drivers and reinstall them aswell and etc. I checked RAM and swap them on Mobo. Still making these errors. I am really frustrated and don't know what to do anymore. This thing only happens in Lr Classic, PS is running veary smooth and i had no issues at all with that, just this stupid Lr..

Thanks for any advice.

Report · Aug 14, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

Report · Aug 14, 2024

Please provide a copy of your 'System Info'. This can be obtained from the LrC Help > System Info menu item. Use the Copy button provided in the System Info dialog, then paste same to the forum.

Report · Aug 14, 2024

Yeah, i'll post this right after i arrive at home. I also find that at last GPU driver install from AMD website, it showed that my GPU is not supported and it can not install drivers, wich was really strenge.

Report · Aug 14, 2024

The graphics processor has encountered an unrecoverable error

and

GPU: Radeon RX 6800

Likely GPU driver

OR

Erroneous gaming features for Lightroom in the Adrenaline software.

see:

Report · Aug 14, 2024

Hi mate, i think that actually really helped. I am now tryin to apply some AI deonise and it did not crashed (at least for now) here down i also post that System info, but I am really happy that links, hope so, helped me with this issue.

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.22631

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 3,8GHz

SqLite Version: 3.36.0

CPU Utilisation: 0,0%

Power Source: Plugged In

Built-in memory: 32405,2 MB

Dedicated GPU memory used by Lightroom: 4473,8MB / 16337,2MB (27%)

Real memory available to Lightroom: 32405,2 MB

Real memory used by Lightroom: 6477,6 MB (19,9%)

Virtual memory used by Lightroom: 11575,3 MB

GDI objects count: 1014

USER objects count: 2758

Process handles count: 5315

Memory cache size: 2352,4MB

Internal Camera Raw version: 16.5 [ 1953 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 2147MB / 16202MB (13%)

Camera Raw real memory: 2219MB / 32405MB (6%)

Cache1:

Preview1- RAM:22,0MB, VRAM:0,0MB, DSCF5056.RAF

Preview2- RAM:22,0MB, VRAM:0,0MB, DSCF5058.RAF

Preview3- RAM:22,0MB, VRAM:0,0MB, DSCF5053.RAF

Final4- RAM:328,0MB, VRAM:0,0MB, DSCF5054.RAF

Preview5- RAM:22,0MB, VRAM:0,0MB, DSCF5052.RAF

Final6- RAM:328,0MB, VRAM:0,0MB, DSCF5055.RAF

Final7- RAM:341,0MB, VRAM:1781,0MB, DSCF5055-Enhanced-NR.dng

Preview8- RAM:22,0MB, VRAM:0,0MB, DSCF5050.RAF

Preview9- RAM:22,0MB, VRAM:0,0MB, DSCF5051.RAF

Preview10- RAM:22,0MB, VRAM:0,0MB, DSCF5059.RAF

Preview11- RAM:22,0MB, VRAM:0,0MB, DSCF5057.RAF

NT- RAM:1173,0MB, VRAM:1781,0MB, Combined:2954,0MB

Cache2:

m:2352,4MB, n:1167,5MB

U-main: 113,0MB

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Standard Preview Size: 2560 pixels

Displays: 1) 2560x1440

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: AMD Radeon RX 6800 (32.0.11029.1008)

Init State: GPU for Export supported by default

User Preference: GPU for Export enabled

Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Jan\Pictures\Ostrava\Ostrava-v13-5.lrcat

Settings Folder: C:\Users\Jan\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Flickr

3) Nikon Tether Plugin

Config.lua flags:

Adapter #1: Vendor : 1002

Device : 73bf

Subsystem : 67051eae

Revision : c3

Video Memory : 16337

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - 4 - PA278QV (AMD High Definition Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x120

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 8

GL_ACCUM_BLUE_BITS: 8

GL_ACCUM_GREEN_BITS: 8

GL_ACCUM_RED_BITS: 8

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 32

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 8192

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: AMD Radeon RX 6800

GL_SHADING_LANGUAGE_VERSION: 4.60

GL_STENCIL_BITS: 8

GL_VENDOR: ATI Technologies Inc.

GL_VERSION: 4.6.0 Compatibility Profile Context 24.7.1.240711

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_EXT_abgr GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_texture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_subtexture GL_EXT_texture3D GL_EXT_bgra GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_multitexture GL_IBM_texture_mirrored_repeat GL_AMD_debug_output GL_ARB_multisample GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_cube_map GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_NV_blend_square GL_NV_texgen_reflection GL_SUN_multi_draw_arrays WGL_EXT_swap_control GL_ARB_point_parameters GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_NV_half_float GL_ARB_depth_texture GL_ARB_fragment_program GL_ARB_vertex_program GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_texture_rectangle GL_NV_primitive_restart GL_S3_s3tc GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_occlusion_query GL_ARB_point_sprite GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_EXT_blend_equation_separate GL_EXT_depth_bounds_test GL_ARB_color_buffer_float GL_ARB_draw_buffers GL_ARB_half_float_pixel GL_ARB_pixel_buffer_object GL_ARB_texture_float GL_ARB_texture_rectangle GL_EXT_framebuffer_object GL_EXT_pixel_buffer_object GL_EXT_texture_mirror_clamp GL_NV_float_buffer GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ATI_separate_stencil GL_ATI_shader_texture_lod GL_ATI_texture_mirror_once GL_EXT_bindable_uniform GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_packed_float GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_integer GL_EXT_transform_feedback GL_NV_depth_buffer_float GL_OES_EGL_image GL_EXT_provoking_vertex GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_rg GL_ARB_transform_feedback GL_ARB_vertex_array_object GL_EXT_direct_state_access GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_AMD_conservative_depth GL_AMD_seamless_cubemap_per_texture GL_AMD_texture_cube_map_array GL_ARB_compatibility GL_ARB_copy_buffer GL_ARB_depth_clamp GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_seamless_cube_map GL_ARB_shader_texture_lod GL_ARB_sync GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_multisample_no_array GL_ARB_texture_query_lod GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ATI_meminfo GL_EXT_texture_storage GL_NV_copy_image GL_NV_texture_barrier GL_AMD_blend_minmax_factor GL_AMD_depth_clamp_separate GL_AMD_sample_positions GL_ARB_ES2_compatibility GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_compressed_texture_pixel_storage GL_ARB_debug_output GL_ARB_draw_indirect GL_ARB_explicit_attrib_location GL_ARB_get_program_binary GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_occlusion_query2 GL_ARB_robustness GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_subroutine GL_ARB_shading_language_packing GL_ARB_tessellation_shader GL_ARB_texture_compression_bptc GL_ARB_texture_rgb10_a2ui GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_shader_image_load_store GL_EXT_texture_sRGB_decode GL_EXT_vertex_attrib_64bit GL_AMD_multi_draw_indirect GL_AMD_pinned_memory GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_conservative_depth GL_ARB_internalformat_query GL_ARB_shader_atomic_counters GL_ARB_shader_image_load_store GL_ARB_shading_language_420pack GL_ARB_texture_storage GL_ARB_transform_feedback_instanced GL_EXT_debug_label GL_AMD_query_buffer_object GL_AMD_shader_trinary_minmax GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_clear_buffer_object GL_ARB_compute_shader GL_ARB_copy_image GL_ARB_explicit_uniform_location GL_ARB_fragment_layer_viewport GL_ARB_framebuffer_no_attachments GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_multi_draw_indirect GL_ARB_program_interface_query GL_ARB_shader_image_size GL_ARB_shader_storage_buffer_object GL_ARB_stencil_texturing GL_ARB_texture_buffer_range GL_ARB_texture_query_levels GL_ARB_texture_storage_multisample GL_ARB_texture_view GL_ARB_vertex_attrib_binding GL_EXT_copy_buffer GL_KHR_debug GL_KHR_texture_compression_astc_ldr GL_AMD_gpu_shader_half_float GL_AMD_gpu_shader_int64 GL_ARB_ES3_1_compatibility GL_ARB_bindless_texture GL_ARB_buffer_storage GL_ARB_clear_texture GL_ARB_enhanced_layouts GL_ARB_indirect_parameters GL_ARB_multi_bind GL_ARB_query_buffer_object GL_ARB_seamless_cubemap_per_texture GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_sparse_texture GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_shader_integer_mix GL_EXT_timer_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_NV_shader_atomic_int64 GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_sparse_buffer GL_ARB_texture_barrier GL_ARB_transform_feedback_overflow_query GL_EXT_polygon_offset_clamp GL_EXT_shader_image_load_formatted GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_OVR_multiview GL_ARB_ES3_2_compatibility GL_ARB_gpu_shader_int64 GL_ARB_parallel_shader_compile GL_ARB_post_depth_coverage GL_ARB_sample_locations GL_ARB_shader_atomic_counter_ops GL_ARB_shader_ballot GL_ARB_shader_clock GL_ARB_shader_viewport_layer_array GL_ARB_texture_filter_minmax GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_no_error GL_OVR_multiview2 GL_ARB_gl_spirv GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_semaphore GL_EXT_semaphore_win32 GL_AMD_gpu_shader_int16 GL_ARB_polygon_offset_clamp GL_ARB_spirv_extensions GL_ARB_texture_filter_anisotropic GL_EXT_texture_compression_bptc GL_KHR_parallel_shader_compile GL_KHR_shader_subgroup GL_EXT_nonuniform_qualifier GL_NV_timeline_semaphore

Report · Aug 15, 2024

"DirectX: AMD Radeon RX 6800 (32.0.11029.1008)"

That's the most recent driver. As a next step as suggested by @GoldingD, verify that the AMD Adrenaline utility hasn't created a profile for LR with bogus "optimizations" (which it has been wont to do):

https://community.adobe.com/t5/lightroom-classic-discussions/long-time-listener-first-time-caller-am...

Report · Aug 16, 2024

I'm having the same problem. Modern AMD 5900x with up to date RTX 3060. It happens with or without GPU acceleration.

LR freezes the moment I click on "Denoise...." to open the window to set up the AI denoise and the preview is loading. No button works anywhere. No warning. Can't close LR, I have to close it forcefully through Windows 10.

This is really irritating, I litteraly have to tell clients they have to wait for their photos.

Detail from crash report:

</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000061239077">
<backtrace crashedThread="0">

It looks like it's caused by the GPU or its driver, but nothing points out it is.
I had something similar months ago, but then LR told me that the GPU driver crashed and if I remember correctly, I could still work when I disabled the GPU. Not sure if it was a general crash or again the AI NR tool.

Report · Aug 16, 2024

I'm having the same problem. Modern AMD 5900x with up to date RTX 3060. It happens with or without GPU acceleration.

LR freezes the moment I click on "Denoise...." to open the window to set up the AI denoise and the preview is loading. No button works anywhere. No warning. Can't close LR, I have to close it forcefully through Windows 10.

This is really irritating, I litteraly have to tell clients they have to wait for their photos.

Detail from crash report:

</gpu>
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000000061239077">
<backtrace crashedThread="0">

It looks like it's caused by the GPU or its driver, but nothing points out it is.
I had something similar months ago, but then LR told me that the GPU driver crashed and if I remember correctly, I could still work when I disabled the GPU. Not sure if it was a general crash or again the AI NR tool.

By @Law_ren_ce

So you have:

AMD 5900x CPU

NVIDIA RTX 3060 GPU

Windows 10

LrC not listed

OP has:

Ryzen 5 7600 CPU

AMD Radeon RX 6800 GPU

Windows 11

LrC v13.5

Also you state: "but then LR told me that the GPU driver crashed"

I think your problem differs from the OP's problem in significant ways, starting with a different GPU. Also that GPU crash is of concern.

Please post your own new posting in Discussions. When you do, please include a copy from LrC of /Help/System Info/

Report · Aug 16, 2024

That makes no sense. I'm having the exact same problem as OP. Why would I create another topic to share the same bug in LR 13.5?

"I have an issue that when i apply AI denoise on some photo, one photo is ok and denoise made it's job, but on the 2nd one photo, it freeze and i can not do nothing with it. I have to shut it down via task manager. "

This is step by step the exact thing that happened to me.

If you give me one good reason why I would need to start another topic about the exact same problem, I'll leave.

I know for sure if I was visiting this website, looking for a solution or people with the same problem, I would welcome a single topic where the same problem is centralised over dozens of people starting a new topic describing the same problem.

Report · Aug 16, 2024

That makes no sense. I'm having the exact same problem as OP. Why would I create another topic to share the same bug in LR 13.5?

"I have an issue that when i apply AI denoise on some photo, one photo is ok and denoise made it's job, but on the 2nd one photo, it freeze and i can not do nothing with it. I have to shut it down via task manager. "

This is step by step the exact thing that happened to me.

If you give me one good reason why I would need to start another topic about the exact same problem, I'll leave.

I know for sure if I was visiting this website, looking for a solution or people with the same problem, I would welcome a single topic where the same problem is centralised over dozens of people starting a new topic describing the same problem.

By @Law_ren_ce

Apparently the links about Erroneous gaming features for Lightroom in the Adrenaline software solved the authors problem. Now that is for an AMD GPU, Not a NVIDIA GPU. NVIDIA has a similar setting, but simpler and not failing. So yep, your issue will not have a similar solution, and Yep, same symptoms, different cause

Report · Aug 16, 2024

@Law_ren_ce: "It happens with or without GPU acceleration."

LR's AI commands (including Denoise) don't obey the setting of Preferences > Performance > Use Graphics Processor, and Adobe obstinately refuses to change that. To definitely identify whether the GPU is the proximate cause of the crashes, reboot your computer into Windows Safe Mode With Networking, which completely disables the use of the GPU by all apps. If the crashes still occur, then the issue is unrelated to the GPU; if they don't occur, then the GPU, its driver, or LR's use of the driver is more likely (but not definitively) the culprit.

Report · Aug 23, 2024

Bonjour à tous,

Depuis la dernière mise à jour il y a 8 jours sur LRC je ne peux plus faire de réduction de bruit, Lightroom plante systématiquement. Il lance la réduction puis plus rien ne répond.

Je suis sous windows 11, et j'utilise le gpu (j'ai une carte RTX3060)

Sauriez vous comment remédier à ce problème ?

Par avance merci

Report · Aug 23, 2024

@sabrina_3897: "I have an RTX3060 card"

Install the latest Nvidia Studio driver from here:

https://www.nvidia.com/en-us/drivers/details/230592/

If that doesn't help, Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

Report · Aug 24, 2024

Hello,

I tried to install the latest Nvidia Studio driver but it doesn't help.

As you asked me there are the entire contents.

Thank you for your help.

Version Lightroom Classic: 13.5 [ 202408062022-6258095b ]

Licence: Creative Cloud

Paramètre de langue: fr

Système d'exploitation : Windows 11 - Home Premium Edition

Version : 11.0.22631

Architecture de l'application : x64

Architecture du système : x64

Nombre de processeurs logiques: 16

Vitesse du processeur : 2,3Ghz

Version SQLite: 3.36.0

Utilisation du CPU: 0,0%

Source d’alimentation: Branché

Mémoire intégrée : 16122,7 Mo

Mémoire GPU dédiée utilisée par Lightroom: 542,7Mo / 5996,0Mo (9%)

Mémoire réelle disponible pour Lightroom : 16122,7 Mo

Mémoire réelle utilisée par Lightroom : 2033,4 Mo (12,6%)

Mémoire virtuelle utilisée par Lightroom : 3399,2 Mo

Nombre d'objets GDI : 714

Nombre d'objets utilisateur : 2873

Nombre de processus gérés : 2912

Taille de la mémoire cache : 272,1Mo

Version interne de Camera Raw: 16.5 [ 1953 ]

Nombre maximal de liens utilisé par Camera Raw : 5

Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2

Mémoire virtuelle de Camera Raw: 368Mo / 8061Mo (4%)

Mémoire réelle de Camera Raw: 399Mo / 16122Mo (2%)

Cache1:

Final1- RAM:34,0MB, VRAM:0,0MB, C51BDC4B-01FB-47B9-B8A3-BD592D6DF110.dng

Final2- RAM:34,0MB, VRAM:0,0MB, 34C8A5C5-BBAA-4374-989B-91C9AB80C42C.dng

Final3- RAM:37,0MB, VRAM:0,0MB, 339DE89D-EB5C-412E-A8C0-D82F0D41035A.dng

Final4- RAM:34,0MB, VRAM:0,0MB, 2BCD52FB-34B8-46CA-B5F2-AAA8454CF65D.dng

Final5- RAM:34,0MB, VRAM:0,0MB, E319788A-424C-4A1B-90BB-1FDE1367B24C.dng

Final6- RAM:34,0MB, VRAM:0,0MB, 642EF855-472E-4662-B1F0-D7DA60E14BE7.dng

Final7- RAM:34,0MB, VRAM:0,0MB, 2899F254-0055-4E28-892C-31F716A0750C.dng

Final8- RAM:34,0MB, VRAM:0,0MB, 25F44BAA-5768-47DF-B3EE-D1872A2282F4.dng

Final9- RAM:34,0MB, VRAM:0,0MB, 8A2AAD9C-14CC-4C11-9A17-5F513BDA6A75.dng

NT- RAM:309,0MB, VRAM:0,0MB, Combined:309,0MB

Cache2:

m:272,1Mo, n:306,1Mo

U-main: 81,0Mo

Paramètre PPP du système : 192 PPP (mode haute résolution)

Composition sur le Bureau activée: Oui

Taille d’aperçu standard: 3072 pixels

Affichages : 1) 3072x1920

Types d'entrée: Tactile multipoint : Non, Tactile intégré : Non, Plume intégrée : Non, Tactile externe : Non, Plume externe : Non, Clavier : Non

Informations relatives au processeur graphique :

DirectX: NVIDIA GeForce RTX 3060 Laptop GPU (32.0.15.6081)

État initial: GPU pour le traitement d'image pris en charge par défaut

Préférence utilisateur: Auto

Activer la HDR dans Bibliothèque: Désactiver

Dossier de l'application : C:\Program Files\Adobe\Adobe Lightroom Classic

Chemin d'accès à la bibliothèque : C:\Users\Sabrina Nauzin\Pictures\2022 Catalogue LR\2022 Catalogue LR-v13-3.lrcat

Dossier des paramètres : C:\Users\Sabrina Nauzin\AppData\Roaming\Adobe\Lightroom

Modules installés :

1) Adobe Stock

2) Flickr

3) Module externe de prise de vue en mode connecté Nikon

Marqueurs Config.lua:

Adaptateur n° 1: Fournisseur : 10de

Appareil : 2520

Sous-système : a831028

Révision : a1

Mémoire vidéo : 5996

Adaptateur n° 2: Fournisseur : 8086

Appareil : 9a60

Sous-système : a831028

Révision : 1

Mémoire vidéo : 80

Adaptateur n° 3: Fournisseur : 1414

Appareil : 8c

Sous-système : 0

Révision : 0

Mémoire vidéo : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x120

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce RTX 3060 Laptop GPU/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 560.81

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_multiview_texture_multisample GL_EXT_multiview_timer_query GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shadow_lod GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_NV_memory_object_sparse GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_NV_timeline_semaphore GL_KHR_shader_subgroup GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NVX_blend_equation_advanced_multi_draw_buffers GL_NV_blend_minmax_factor GL_NV_blend_square GL_NV_clip_space_w_scaling GL_NV_command_list GL_NV_compute_program5 GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_conservative_raster GL_NV_conservative_raster_dilate GL_NV_conservative_raster_pre_snap GL_NV_conservative_raster_pre_snap_triangles GL_NV_conservative_raster_underestimation GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_fill_rectangle GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_coverage_to_color GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_fragment_shader_barycentric GL_NV_fragment_shader_interlock GL_NV_framebuffer_mixed_samples GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_geometry_shader_passthrough GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_program_multiview GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_memory_attachment GL_NV_mesh_shader GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_primitive_shading_rate GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_representative_fragment_test GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_scissor_exclusive GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_shader_subgroup_partitioned GL_NV_shader_texture_footprint GL_NV_shading_rate_image GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_dirty_tile_map GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_uniform_buffer_std430_layout GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NV_viewport_array2 GL_NV_viewport_swizzle GL_NVX_conditional_render GL_NVX_linked_gpu_multicast GL_NV_gpu_multicast GL_NVX_gpu_multicast2 GL_NVX_progress_fence GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

Report · Aug 24, 2024

Hello,
I tried to install the latest Nvidia Studio driver but it doesn't help.
As you asked me there are the entire contents.
Thank you for your help.
.......
Mémoire intégrée : 16122,7 Mo
Mémoire GPU dédiée utilisée par Lightroom: 542,7Mo / 5996,0Mo (9%)
....

By @sabrina_3897

Just 16 GB of RAM. hmmm. Yes that meets the LrC system requirements, at the low end of recommended amount.

I have no proof of this, but I have noticed several members with various issues in LrC and Windows with memory issue. perhaps???

Could you bring up your Task Manager. Keep an eye on Memory use. And attempt a AI DeNoise. Does the memory go off the charts?

Also, when you updated your GPU driver, did you select the option to use a Custom install as to force a clean install of the driver and associated files? Just in case some old junk existed?

OH, and if your bring up your NVIDIA app (the new version), you can verify that the Studio driver is installed:

Report · Aug 24, 2024

@sabrina_3897: "Since the last update 8 days ago on LRC I can no longer do noise reduction, Lightroom systematically crashes. It launches the reduction then nothing responds."

By "crash", do you mean the program just freezes and stops responding, or does it abruptly terminate? If the latter, are you asked to send a crash report to Adobe?

Report · Aug 25, 2024

Hello,

I mean the program freezes and stops responding. I send a crash report to adobe the first time it happened.

I tried the advice given to me here on the community but it doesn't change anything.

For the moment I do the noise reduction manually, but i would like to understand what happened.

Report · Aug 25, 2024

Did you try @GoldingD's suggestions above?

You've got the most recent Studio driver installed (32.0.15.6081) but there's a more recent Game Ready driver:

https://www.nvidia.com/en-us/drivers/details/230853/

Normally, Adobe and Nvidia recommend Studio drivers for LR, but you could certainly try this Game Ready driver.

Report · Aug 28, 2024

Hello,

I have the same problem and found this.

https://community.adobe.com/t5/lightroom-classic-bugs/p-win-only-crash-on-enhance-bucket-id-9835497/...

Report · Aug 28, 2024

hello,
Thank you for this information, so now I will wait and see.

Sabrina

Report · Aug 28, 2024

@sabrina_3897: "I mean the program freezes and stops responding."

@samil goh: "I have the same problem and found this.

https://community.adobe.com/t5/lightroom-classic-bugs/p-win-only-crash-on-enhance-bucket-id-9835497/..."

That thread describes the entire computer crashing, whereas @sabrina_3897 describes LR just freezing. Not necessarily "the same problem".

Report · Nov 30, 2024

Denoise AI requires big RAM and also page file to support it. My PC has 32 GB RAM configured with 16GB page file but LRc will definitly crash when it is using close to 20 GB of RAMs. Once increased page file to 32GB (same size as the RAM), it is much better now but it will also crash - not daily. Once crashed, open task manager can easily end it and then restart LRc. To set page file (virtual memory) to the same size of RAM may reduce it this issue. Another big issue is that it will generate huge dump files - it was over 500GB in my PC. I have 1TB C drive only used for Windows & apps. But it was out of storage then stopped PS to function. Finally found there were over 500GB adobe dump files stored in "adobe/CRLog/Dumpfile" folder.