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svein lars
svein lars
Participant
January 22, 2024
Answered

Can not install Lightroom Classic because of too little disc space on F:\

  • January 22, 2024
  • 3 replies
  • 652 views

When trying to install Lightroom Classic from Adobe Creative Cloud desctop, the installation stop, telling Can not install. The log is this:

Exit Code: 189
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 0 error(s), 1 warnings(s) 

FATAL: Total size required for installation is '5452744949' bytes, but only '2130771968' bytes are available on the installation drive F:\
FATAL: Error occurred in install product workflow with error code 189 error message 5452744949#@#2130771968
WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180

 

None of the solutions described on error code 189 are applicable, because F:\ is the HP_TOOLS recovery partition, which can not be changed by user.


The F:\ is the HP_TOOLS recovery partition, which can not be changed by user.
Install Settings is to: C:\Program FilesÀdobe
Windows version W10 Pro, 22H2 190453930

 

System information

Operativsystemnavn Microsoft Windows 10 Pro
Versjon 10.0.19045 Bygg 19045
Annen operativsystembeskrivelse Ikke tilgjengelig
Operativsystemprodusent Microsoft Corporation
Systemnavn DESKTOP-UH2NSK4
Systemprodusent HP
Systemmodell HP ProBook 450 G3
Systemtype x64-based PC
System-SKU X0P93ES#UUW
Prosessor Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, 2592 Mhz, 2 kjerne(r), 4 logiske prosessor(er)
BIOS-versjon/-dato HP N78 Ver. 01.42, 19.08.2019
SMBIOS-versjon 2.7
Versjon av innebygd kontroller 64.114
BIOS-modus UEFI
Hovedkortprodusent HP
Hovedkortprodukt 8101
Hovedkortversjon KBC Version 40.72
Platformrolle Mobil
Tilstand for sikker oppstart Av
PCR7-konfigurasjon Utvidelse nødvendig for å vise
Windows-mappe C:\Windows
Systemmappe C:\Windows\system32
Oppstartsenhet \Device\HarddiskVolume3
Nasjonal innstilling Norge
Hardware Abstraction Layer Versjon = "10.0.19041.3636"
Brukernavn DESKTOP-UH2NSK4\Bruker
Tidssone Vest-Europa (normaltid)
Installert fysisk minne (RAM) 8,00 GB
Fysisk minne totalt 7,90 GB
Fysisk minne tilgjengelig 1,62 GB
Virtuelt minne totalt 9,15 GB
Virtuelt minne tilgjengelig 1,47 GB
Plass for sidevekslingsfil 1,25 GB
Sidevekslingsfil C:\pagefile.sys
DMA-beskyttelse av kjerne Av
Virtualiseringsbasert sikkerhet Ikke aktivert
Støtte for enhetskryptering Utvidelse nødvendig for å vise
Hyper-V – VM-overvåkingsmodusutvidelser Ja
Hyper-V – Second Level Address Translation-utvidelser Ja
Hyper-V – Virtualisering aktivert i fastvare Nei
Hyper-V – Datakjøringsforhindring Ja

    This topic has been closed for replies.

    3 replies

    GoldingD
    GoldingD
    Legend
    January 23, 2024

    Following reply may have not been considered, but I have left it in as a possibility for similar problems.

     

    This laptop has resently been to a pc workshop, where a new C-drive was mounted. The original C-drive is now E:, and the 2 Gb HP_TOOLS is F:\

     

    The other side to the equation, is what about the Windows OS. Is it for some reason identifying the wrong drive as the /System/Primary Partition/??

    What is showing up in Disk Management?

    like this:

    Another possibility, a registry setting pointing to F not  C

    some Discussions:

    Oh and in that vein, this one:

     

     

     

    GoldingD
    GoldingD
    Legend
    January 22, 2024

    Following was not it, reply condensed as to take up less scroll space.

    Wondering if something is wrong in the settings, the preferences in your running copy of Adobe Creative Cloud Desktop App. Bring the Adobe Creative Cloud Desktop App up. And bring up the Preferences. And Then in that, the Apps, and scroll down. And notice in the Installing section, the location. Default normally would be the case and fine. If it states F, then fine. Clicking on that edit icon, the pencil will present you with a select folder screen, and you could then select C. Naturally MACOS will differ.

    Arnold-Norway
    Arnold-Norway
    Known Participant
    January 22, 2024

    I am answering on behalf of theauthor, because I have assisted in installing.

    As you can see from the post:

    • This is a pc with Windows 10.
    • The installation destination is C:\Program Files\Adobe (sorry for the misspelling in the thread)
    • Lr install successfully

     

    Also notice this. The destination was changed from default to C:\Program Files\Adobe after the first time showing Exit Code: 189.

    This laptop has resently been to a pc workshop, where a new C-drive was mounted. The original C-drive is now E:, and the 2 Gb HP_TOOLS is F:\ The F: partition is not something to mess with, because it holds recovery information and bios data, and I can not see why installing should use it.
    I have searched Windows registry to find traces of why the Exit code is pointing to F:\, but F:\ does not exist in the registry. 

    Since the Exit Code only occur when installing LrC (Lr is installed), I posted in this forum. I noticed that the category is Discussion, but it should probably be a bug, may be under Creative Cloud desktop app.

    RegardsArnold Hoddevik
    svein lars
    svein larsAuthor
    Participant
    January 22, 2024

    I deleted the folder Creative Cloudes Libraries, and reinstalled Creative Cloud desktop app, and did the setup over again, to no use - same error.
    The strange thing is that Lightroom (cloudbased) could be installed without any problem. 

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