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Participant
January 24, 2026
Question

Cannot Deactivate Lightroom 6 as it won' t start

  • January 24, 2026
  • 3 replies
  • 50 views

I am using Lightroom 6 . It quit working yesterday,. I get the following error message;

 

?:0: attempt to compare nill with string

 

I cannot start Lightroom to be able to deactivate it.  Adobe says end of life product, cannot help and that I should post in this forum for a solution.

 

Not interested in upgrading to cloud. prefer my own software.  Constructive advice and working solution would be appreciated. 

Thanks.

J

3 replies

jmickAuthor
Participant
January 25, 2026

I am using Lightroom 6 and receiving the following error ?:0: attempt to compare nill with string

 

and it will not open. I have tried multiple catalogs and it seems to want to open and then fizzles out and shows me that error.

Adobe will not assist me in deactivation quoting end of life product and no support.

 

So, I need to know that if I uninstall it on that  computer and then reinstall it,  will Lightroom open since I cannot currently open it  and deactivate, I am concerned it may think this is a third activation and over the limit.   

If this doesn't work does anyone have any workarounds.

Not interested in subscription service. Thanks

dj_paige
Legend
January 25, 2026

Duplicate thread. Please do not post answers here, post at the original thread at https://community.adobe.com/t5/lightroom-classic-discussions/cannot-deactivate-lightroom-6-as-it-won-t-start/td-p/15675165, which already seemed to have useful answers.

 

Please do not post duplicate threads.

 

[Posts merged by moderator]

dj_paige
Legend
January 24, 2026

?:0: attempt to compare nill with string

 

This error message has been mentioned many times in the forum, and solutions are available, but I don't know what the solution is. Please search the forum.

JohanElzenga
Community Expert
Community Expert
January 24, 2026

Sounds like your catalog may be corrupted, but first check your catalog folder for a file that ends with '.lock'. If that file is present, then delete it and start Lightroom. Does that solve the problem?

 

If that didn't solve the problem, then try if replacing your catalog file with a backup solves it.

 

-- Johan W. Elzenga