Cant Export slideshows as videos

Report · Nov 19, 2024

I am so SAD! I have bought a new Macbook M4 Max

However, Lightroom CC lastest version, cant EXPORT slideshows as videos!

the progress bar is stopped at nearly 10% position.

No matter if I wait several hours it won't move any progress = I Cant export slideshow as Video

I always used this function, for a few years, day by days

I uninstalled the LR and tried reinstalling it, but it still failed.

Does anybody have the same issue?

I wonder if it is a problem related to M4 chips. Please kindly help and fix please!

Report · Nov 20, 2024

Hey, @Kai Chung33108495c6mz. Welcome to Lightroom Community. I'll help you figure this out.

Does this happen with a specific slideshow? As a test, try using a different catalog from File > New Catalog, beginning with a different set of images and checking if that helps.

If this does not help, a good step to troubleshoot this problem is to reset Lightroom Classic manually. Here's how you can do it:

Close Lightroom Classic.
You can try to clear the DynamicLink Manager (it handles video playback in Lightroom) by following these steps:

For macOS, delete the following on your system:
- /Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmediaserver
- /Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmanager (if exists)
  
  Delete the following to clear Video Cache:
- /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache
- /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache Files
Restart Lightroom Classic.

This reset can often resolve unexpected issues. If the problem persists, feel free to reach out for more help!

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

Report · Dec 25, 2024

@Sameer K
it is still sad that I have tried the lastest v14.1.1
the problem still exists!!
progress stopped at 10%!

some ppl down there in the comments said the same problem too after upgrading to 14 up version

I have downgraded to 13, it is totally fine!!

Report · Dec 25, 2024

Hey, @Kai Chung33108495c6mz, @keiths7639153, @defaultoh2pus446z9h & @mikelmags. Please share the system info from Lightroom Classic from Help > System info > Copy and paste into a text document > Upload and attach here.

Ensure Lightroom Classic has required permissions on the macOS: https://adobe.ly/4iSXgRz;

Additionally, if you haven't tried this already, try this:

A - Go to File > Create a New catalog with different images.

Or,

B - Right-click on the collection you wish to make the Slideshow with & select Export as Catalog.

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

Report · Apr 18, 2025

Same issue! 14.2 Apple M1

@Kai Chung33108495c6mz 6 months lol 😅

Report · Nov 26, 2024

I have no problem to export slideshow video before I update lightroom to 14.0.1 (MacBook Pro 2023 M2 Max chipset) but I have the same problem now the progress bar is stopped at 10%. I try the slideshow which work before but it didnt work now. I try to delete those files as Sameer K said but I cannot find both files in my Users folder

/Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmediaserver
/Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache

Report · Dec 01, 2024

got the same issue, happened to me while i was on the job.. sucks big time. tried everything and different mac computers

Report · Dec 05, 2024

I have had the same issue ...just started with Lightroom classic 14...was fine before

I have talked to Adobe tech support 3 times and they say their engineers are working on it and am waiting to hear back ...but they appear to not know why this is happening ...getting very frustrated

I am assuming there is a bug in version 14 they need to fix but don't want to come out and say that.

Report · Jan 02, 2025

Hallo,

ich habe plötzlich das Problem, dass ich Diashows nicht mehr als Video exportieren kann.
Hierbei ist es egal, wie viele Bilder oder wieviel Musik ich auswähle. Ebenso habe ich verschiedene Auflösungen ausprobiert.
Er fängt an zu exportieren. Wenn der Balken ca. 1/6 erreicht hat geht er nicht weiter. Es wird nicht abgebrochen und es kommt auch keine Fehlermeldung. Er exportiert einfach nicht weiter.

Anbei die Systeminformationen:

Lightroom Classic-Version: 14.1.1 [ 202412150940-551fb044 ]
Lizenz: Creative Cloud
Spracheinstellung: de-DE
Betriebssystem: Mac OS 15
Version: 15.2.0 [24C101]
Anwendungsarchitektur: arm64
Anzahl logischer Prozessoren: 10
Prozessorgeschwindigkeit: NA
SQLite-Version: 3.36.0
Stromquelle: Akku, 31%
Integrierter Speicher: 32.768,0 MB
Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 2.013,9MB / 21.845,3MB (9%)
Für Lightroom verfügbarer phys. Speicher: 32.768,0 MB
Von Lightroom verwendeter phys. Speicher: 2.513,9 MB (7,6%)
Von Lightroom verwendeter virtueller Speicher: 418.003,4 MB
Cache-Speichergröße: 2.246,4MB
Interne Camera Raw-Version: 17.1 [ 2098 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2
Virtueller Speicher in Camera Raw: 92MB / 16383MB (0%)
Physischer Speicher in Camera Raw: 94MB / 32768MB (0%)

Cache1:
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:
m:2.246,4MB, n:0,0MB

U-main: 99,0MB

Standardvorschaugröße: 2048 Pixel
Monitore/Anzeigegeräte: 1) 3024x1964

Informationen zum Grafikprozessor:
Metal: Apple M1 Pro
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Automatisch
HDR in Bibliothek aktivieren: AUS

Anwendungsordner: /Applications/Adobe Lightroom Classic
Bibliothekspfad: /Users/moritz/Pictures/Lightroom/Lightroom Catalog-v13-3.lrcat
Einstellungen-Ordner: /Users/moritz/Library/Application Support/Adobe/Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Aperture/iPhoto-Import-Zusatzmodul
3) Flickr
4) Luminar AI

Config.lua-Flags:

Report · Jan 10, 2025

It used to work for years. Not anymore, get's stuck at about 5%, why?

Situation: 800 photos, all plain vanilla jpeg, transition time 1.9s, zoom to fill, 1080p

Computer: Mac Studio M2 Ultra, 192 GB, 48 core, Sequoia 15.2, 8TB SDD, plenty of space

Lightroom Classic 14.0.1

Already tried different resolutions, transition speed, fewer photos, export in new catalog and do from there....

Nothing seems to work.

A bug or am I missing something fundamental here?

[moved from bugs to discussions according to the community rules - Mod.]

Report · Jan 10, 2025

There have been some other reports of this by Mac users, with no workarounds posted yet and no acknowledgement of the problem as a bug yet by Adobe.

Report · Jan 10, 2025

Moderators, @Rikk Flohr: Photography, please merge with this thread of similar reports:

https://community.adobe.com/t5/lightroom-classic-discussions/cant-export-slideshows-as-videos/m-p/14...

Report · Jan 10, 2025

[Updated steps][Updated steps 2nd time]

I'm not able to reproduce this on my Apple M2 Max. With relatively few users reporting this issue, it's much more likely Adobe will pay attention if someone can provide a smallish test catalog that causes the issue on their computer. This can narrow down the issue by identifying whether it's the particular photos that's causing the problem (easier for Adobe to debug) or it's something about your particular computer or installation (harder):

1. Select the smallest number of photos that causes the problem and put them into a new collection.

2. In Slideshow's Template Browser, add a new template that captures the current settings. Verify the bug still occurs using that template.

3. Right-click the template and do Export.

4. Select all the photos in the collection from step 1, do File > Export As Catalog, with the options Export Selected Photos Only and Export Negative Files (but no other options).

5. Move the exported template from step 3 (a .lrtemplate file) into the catalog folder.

6. Zip up the exported catalog folder and upload it to Wetransfer, Dropbox, Google Drive, or similar and post the sharing link here.

7. Report the Video Preset (e.g. 1080p (1:9)) that causes the problem.

8. Do the LR menu command Help > System Info and copy/paste the entire contents here.

Report · Jan 16, 2025

I'm using M4 Max 16" MacBook Pro running on Sequoia 15.2, Lightroom Classic 14.1.1.

I followed the steps that @Sameer K gave and still didn't resolve my issue. I still get stuck at 10% of exporting slideshow as video. It's super frustrating because it was working 2 weeks ago on my other laptop (M2 Max). What is supposed to be a quick and easy way to export slideshow as videos has become so troublesome and a hindrance to my entire workflow.

I hope @Sameer K your team can resolve this asap with an update.

Report · Feb 10, 2025

I had the same problem. I installed a UTM Virtual Server with Sierra OS. Then the latest version of Lightroom Classics and here the slideshow works!!

Report · Mar 15, 2025

Hi,

not working for me either. What a bummer. Same symptoms as other users report.

LrC 14.2

macOS 15.3.2 (24D81)
I ended up doing the slideshow in Pr...

Report · May 08, 2025

Having same issue now too! Mac Studio with all the latest versions... Cant even export a single-image video slideshow - hangs indefinitey.

Report · Jun 24, 2025

Here also the same problem with Mac Mini4 and the latest version of Lightroom which I love to work with, but exporting video of a selection of photo's just don't work, tried almost every suggestion I read on the internet. But nope. not working. As it's a part of my workflow I have to do it on my old iMac which costs time and frustration! I'm pretty sure it's not the pictures which are the problem. Also not the catalogue . Looks like some kind of bug to me. Does anyone have a good suggestion how to make a similar easy video with one of the other Adobe programs. Video-editing programs take more time.

Thanks

Report · Jun 29, 2025

The export slideshow has not been working since updating to LR 14.

I'm on an M4 Max using OSX 15.5

I've just downgraded to V13 and exported a 77 image slideshow, with a mix of portrait and landscape images, with a background, text and custom audio in under a minute. On LR 14 it just hangs at 10%.

I've been on support with an agent who took control of my screen and did lots of checks regards GPU acceleration, zoom to fill settings, music settings, preference files etc and his suggestion when it couldn't be fixed was to use Adobe Express instead... which was not slick to do at all. I don't see this as an acceptable solution and would hope the Devs can look at what's broken and fix it going forward!

Report · Jun 29, 2025

There are a fair number of reports here of slideshow export failing in LR 14 on Mac. Unfortunately, the Slideshow module (like Map, Book, and Web) is no longer well-supported by Adobe. So your best option, at least in the short term and likely in the long term, is to use a third-party app for creating slideshows.

Report · Jun 29, 2025

Moderators, @Rikk Flohr: Photography, please merge with this thread:

https://community.adobe.com/t5/lightroom-classic-discussions/cant-export-slideshows-as-videos/m-p/14...

There are a fair number of reports about exporting slideshows failing in LR 14 on Mac.

Report · Oct 24, 2024

Updated to Lightroom classic version 14 and now slideshow export to mp4 does not work

not sure why?.....version 13 it worked fine

Report · Oct 28, 2024

Hi @keiths7639153, That’s unusual. Are you seeing any error messages, or does the process get stuck at a specific point?

^CM

Report · Oct 28, 2024

no error message it just gets about 1/6 done on the export and the bar just stops moving and it never finishs

seems totaly normal up until then ...i have tried with differnet pics and even with small group of pics to make a mp4 ...still gets stuck on export

can export pics in library no probem just wont do slideshow MP4's after updating to version 14

Report · Oct 28, 2024

I am using a Macbook if it matters