Computer Freezing

New Here ,
Jun 25, 2022 Jun 25, 2022

Copy link to clipboard

Copied

Hi

Since latest Lightroom update - it starts normally, but after some actions it suddenly freezes. 

Moreover - the whole computer is freezing (Windows) including Alt-Control-Del.

I am forced to hard-stop the computer. 

 

Any idea? 

TOPICS
Windows

Views

43

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 25, 2022 Jun 25, 2022

Copy link to clipboard

Copied

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-...

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 03, 2022 Jul 03, 2022

Copy link to clipboard

Copied

Hi 

Thanks for your answer, but this did not help. However, I found out that others had issues with their GPU. Therefore I followed some options (switch it off and On, and "reset" LRC for not using it and re-using it). This helped, and now LRC is working fine.

 

Thanks a lot anyway

Gabriel Malamud 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 25, 2022 Jun 25, 2022

Copy link to clipboard

Copied

Dear
Thank you for advising to reset the presets.
Unfortunately this did not help.

I am getting (after re-booting by hard buttons) my computer that crushed a
message in Lightroom that says:

"Lightroom encountered an error when reading from its preview and needs to
quit"

Then it quits, and when I re-start lightroom (classic) it looks normal but
in the next time it crashes (the whole computer) again.

I changed the placement of the cashe file, but this does not help.

Please your advice
Thanks
Gabriel Malamud

--
גבריאל מלמוד
Gabriel Malamud

Cellular +972-54-9599003 סלולרי
Home +972-4-6288973 בית

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 03, 2022 Jul 03, 2022

Copy link to clipboard

Copied

LATEST

MOVE (don't delete) the .lrdata files when LR isn't running, open LR; does it still crash? 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines