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Could not update AI settings for 1 photo.

New Here ,
Jun 16, 2024 Jun 16, 2024

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Good morning. With the new Lightroom Classic update, when I copied the settings including masks and then pasted to the next photo, I found this message "could not update AI settings for 1 photo". It happens to me with the "people" mask. Then I hit "update all" and the problem persists. What could it be?

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Community Expert ,
Jun 16, 2024 Jun 16, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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New Here ,
Jun 16, 2024 Jun 16, 2024

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Tks.

 

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Community Expert ,
Jun 16, 2024 Jun 16, 2024

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no problem

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LEGEND ,
Jun 16, 2024 Jun 16, 2024

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If you share the photo here, we can determine whether this is an issue with the photo itself (a possible bug) or your LR installation. In Library, select the photo and do Metadata > Save Metadata To File. Then upload the photo and (if it is raw) it's .xmp sidecar to Dropbox, Google Drive, or similar, and post the sharing link here.

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New Here ,
Jun 16, 2024 Jun 16, 2024

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Thanks for your support. I have had the problem since the latest versions of Lightroom Classic 13.2 and 13.3. I conclude that it is not a specific photo, because the same error happens with all of them. With version 13.1 I don't have that problem, I can copy the settings with the masks and paste in batch without errors.

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LEGEND ,
Jun 16, 2024 Jun 16, 2024

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

If you select a photo to which you pasted and go into Develop, do you see a red dot under the Masking button?

 

johnrellis_0-1718562365671.png

 

Do the menu command Settings > Update AI Settings -- does the red dot go away?

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New Here ,
Jun 17, 2024 Jun 17, 2024

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Hello and thank you for your support. I share images of the problem. I update the AI, but the error persists. I restart Lightroom and it works at times. Because the failure comes back and happens. Additionally, this version 13.3.1 is slower.

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New Here ,
Jun 19, 2024 Jun 19, 2024

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LATEST

Hello. Finally the error was overcome. I no longer have the problem. Thanks for your help.

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New Here ,
Jun 16, 2024 Jun 16, 2024

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With the new Lightroom Classic update, when I copied the settings including masks and then pasted to the next photo, I found this message "could not update AI settings for 1 photo". It happens to me with the "people" mask. Then I hit "update all" and the problem persists. What could it be?

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LEGEND ,
Jun 16, 2024 Jun 16, 2024

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