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Lightroom is up to date (12.1)
I have tried with 3 different SD cards to import cr3 files onto my iMac in Lightroom.
In the importing module you can see the cr3, however, the thumbnail of the cr3 files is grayed out without a checkmark box to "check" to import.
The jpegs were being recognized with the checkmark box to import, but now even the jpegs aren't be recognized.
I have tried to manually extract the images from the library in the dated folder...the files aren't even in there.
3 different SD cards. So weird. Everything was working find Friday and now today, surprise!
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You have "Copy as DNG" selected. I think I would try just "Copy".
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Thank you for your help!
I had been clicking on the options and hadn't put it back to my orginal choice of "copy".
Last night Adobe was given remote access to my computer and we are currently still working on the same issue. The agent helping me made a ton of software changes and a new catalog.
I had imported files earlier yesterday (from another day) with no issues. Anything I photographed yesterday evening will not import as I tried shooting some quick shots with three different sd cards. My iOS is updated, Camera Raw is updated...as of this morning, cr3 files will not import and are still grayed out.
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And also check Permissions as here-
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Thank you for your help!
Yes, Full Disk Access Permissions had been turned on.
Last night Adobe was given remote access to my computer and we are currently still working on the same issue. The agent helping me made a ton of software changes and a new catalog.
I had imported files earlier yesterday (from another day) with no issues. Anything I photographed yesterday evening will not import as I tried shooting some quick shots with three different sd cards. My iOS is updated, Camera Raw is updated...as of this morning, cr3 files will not import and are still grayed out.
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Hello, @amandas98765
Your responses don't indicate if you have actually tried the suggestions made above by @Rob_Cullen and @Bill Sprague . It would be helpful if you actually try these suggestions and report back on whether or not they helped.
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Yes, I mentioned above "Full Disk Permissions had been turned on."
The files have been viewed in subfolders as well.
"Do Not Import Suspected Duplicates" is not checked.
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For an experiment that may or may not indicate a cause/solution, try the following:
If that works
Some reasoning for the above:
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Are these full-sized files or compressed? Many Canon cameras have options to capture compressed RAW and that may not be supported. Try opening those files with Canon Digital Professional Pro and see what happens.