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Inazuma
Inazuma
Known Participant
February 18, 2024
Question

Crop & Straighten Tool very slow when Smart Preview is enabled and the image file is stored on a NAS

  • February 18, 2024
  • 1 reply
  • 496 views

Issue: 

  • Lightroom Classic Version Number: 13.1 (also tested on 13.0.2)
  • OS Version Number: Windows 11 23H2 Version 10.0.22631 Build 22631


Steps to reproduce:

  1. Find raw file from a Fujifilm X-Trans 4 or 5 camera, such as the X100V or XT5.
  2. Ensure it is stored on a NAS (in my case, a Synology DS920+).
  3. Enable the option "Use Smart Previews instead of Originals for image editing"
  4. Import into your catalog.
  5. Build a Smart Preview.
  6. Attempt to use Crop & Straighten Tool.

 

Expected result: Image can be cropped and straighted/rotated in a responsive manner.
Actual result: The tool is very slow compared to using it on any other file format either on the NAS or on a local drive.

 

What is very strange is that is that the tool is very responsive on the file if any of the following are true:

  1. There is no smart preview available.
  2. The preference "Use Smart Previews instead of Originals for image editing" is disabled.
  3. The raw file is stored on a local drive (and Smart Preview is enabled).

 

Here is a sample raw file with which the problem occurs. https://drive.google.com/file/d/1LSukJWPgetuvnSxkpQnaVvi6vbdS19t0/view?usp=sharing 

    This topic has been closed for replies.

    1 reply

    Inazuma
    InazumaAuthor
    Known Participant
    February 20, 2024

    Why was this moved from the Bugs board to the Discussion board?

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 20, 2024

    I could not reproduce on Mac (14.3) or Windows 10 (22H2) using the provided steps. 
    Without further information no bug can be filed. 

    https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-do-i-post-in-discussions-or-bugs/td-p/13691888 

    Rikk Flohr: Adobe Photography Org
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    February 20, 2024

    This is the support forum isn't it? The Lightroom support page links here


    I will take that as a no.


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    Rikk Flohr: Adobe Photography Org
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