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DJI RAW Camera Profiles Have Disappeared

Explorer ,
Sep 24, 2023 Sep 24, 2023

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Nube, total and absolute. Please...be gentle.

 

I installed Light Room Classic, marvelled at its power. Played with DJI Air 3 and Mavic 3 panorama shots.

 

All was fine. Then I changed the default save locations for RAW settings and the gallery. All the profiles have disappeared though they show in the preferences - but - suddenly the Air 3 profile disappeared from that window all of a sudden.

 

Panoramas no longer work or come up as a 360 degree image on my phone. I presume because they have no lens/camera data to work with.

 

I only shoot in RAW.

 

Assistance appreciated.

 

Windows 10 Pro

7950X

AMD 7900XT

64GB memory.

 

 

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correct answers 2 Correct answers

LEGEND , Sep 24, 2023 Sep 24, 2023

"It has camera profiles for Air2S, Mavic 3, And Air 3 that it displays as two different camera serielas for the standard and X3 dual camera."

johnrellis_0-1695583867605.jpeg

 

The Default column isn't showing camera profiles -- it's showing what profile and develop settings LR should apply by default for that camera. "Adobe Default" means LR will apply the "Adobe Color" profile if a camera profile for that camera exists, "Color" otherwise.  Since in the case of these cameras, there are no Adobe-provided profiles, it shows "Color

...

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Explorer , Sep 25, 2023 Sep 25, 2023

Just to confirm and consider this issue, "not an issue" anymore...this is the correst setting...

 

Camera Settings Light Room Correct Setting.jpg

 

It then shows up as "Colour". The standard setting for the camera?

 

Camera Settings Light Room Correct Setting 2.jpg

If correct, there was never a problem. But I would have sworn on a stack of Playboys that the specific DJI camera setting was showing on the "profile" heading. I am confused still, (memory confused), but feel my question on the specifics of Camera Profile ***and lens*** has been answered.

 

Thanks everyone for assiting.

 

However, the pa

...

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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The panorama information window clearly states it cannot apply the appropriate lens correction.

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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Apolagies for posting mess - here is the profile - empty. Just Adobe.

 

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LEGEND ,
Sep 24, 2023 Sep 24, 2023

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That last screen capture, implies that a JPEG or other non RAW image is selected.

 

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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Many thanks for replying. No, I just randomly selected that window at the time. Thats how it always appears no matter what.

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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It does the same thing regardless. Here is a screenshot of the folder I used now. Same result. No recognition by any software it is a 360 degree image and the panorama software in Lightroom cannot recognise the profile for lens.

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LEGEND ,
Sep 24, 2023 Sep 24, 2023

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In your first screen capture. Yes I know the sensor might actually be a Hasselbald, and your specific DJI might not be listed as DJI, hence Hasselblad. BUT change it to Adobe Default and see what occurs. (might need to import)

 

 

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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Camera Settings Light Room 7.jpg

Its the same. Nothing changes. 🙂 I forgot to add that Adobe cannot access the internet. Says continually it has no access when it clearly has full and total access through the firewall. Again, just astarted. Same time no profiles, no recognition on Panoramas the image is a panorama etc.

Camera Settings Light Room 8.jpg

I have tried every combo I can think of. The ONLY variable was I changed defalt file and profile and general save locations.

 

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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I imported a new set of .dng files.

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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All metadata is included in the export.

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Community Expert ,
Sep 24, 2023 Sep 24, 2023

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I'm not sure if that applies to all DJI drones, but Lightroom Classic does not have and never had camera or lens profiles for my Mavic Air 2 or my Mini 3 Pro.

 

-- Johan W. Elzenga

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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It has camera profiles for Air2S, Mavic 3, And Air 3 that it displays as two different camera serielas for the standard and X3 dual camera.

 

Camera Profiles Adobe Light Room.jpg

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LEGEND ,
Sep 24, 2023 Sep 24, 2023

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"It has camera profiles for Air2S, Mavic 3, And Air 3 that it displays as two different camera serielas for the standard and X3 dual camera."

johnrellis_0-1695583867605.jpeg

 

The Default column isn't showing camera profiles -- it's showing what profile and develop settings LR should apply by default for that camera. "Adobe Default" means LR will apply the "Adobe Color" profile if a camera profile for that camera exists, "Color" otherwise.  Since in the case of these cameras, there are no Adobe-provided profiles, it shows "Color" in the Basic panel's Profile dropdown.

 

See here for more explanation about how Raw Defaults work:

https://helpx.adobe.com/lightroom-classic/help/raw-defaults.html

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LEGEND ,
Sep 24, 2023 Sep 24, 2023

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

"The "lens" comes up as Hasselblad when I do the panoramas."

 

The Hasselblad L2D-20c camera in the Mavic 3 embeds its lens profiles in the DNGs, with instructions to LR to apply the profile automatically (users can't control that). If you look at the Lens Correction panel in Develop, you'll see "Built-in Lens Profile applied". Click on the "i" and you'll get more details:

 

johnrellis_0-1695584734215.png

 

In my catalog of test images from many different cameras, these DJI camera models also embed automatically-applied lens profiles: DJI Pocket, FC230, FC2103, FC2204, FC3170, FC3411, FC3682, FC4280 (Inspire 3), FC4370 (Mavic 3 Pro), FC7303, FC8282 (Air 3), FC8284 (Mavic Air 3).  

 

These two cameras don't embed lens profiles: FC350, FC3582.

 

In general, Adobe doesn't provide its own lens profiles for cameras/lenses in which the manufacturers embed their own profiles.

 

(Unfortunately, DJI in its wisdom doesn't provide users with any indication which drone models have which camera models installed, so you have to Google to sometimes find out.)

 

In your Merge screenshot, which drone model and camera model took the raw photos being merged?

johnrellis_1-1695585809079.jpeg

 

You can see the camera model in the Metadata panel in the right column of Library.

 

See this article for more details about lens profiles:

https://helpx.adobe.com/x-productkb/multi/lens-profile-support.html

 

Unfortunately, it's several years out of date, and Adobe has ignored requests to update it.  But for your purposes it looks reasonably accurate.

 

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Explorer ,
Sep 25, 2023 Sep 25, 2023

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Just to confirm and consider this issue, "not an issue" anymore...this is the correst setting...

 

Camera Settings Light Room Correct Setting.jpg

 

It then shows up as "Colour". The standard setting for the camera?

 

Camera Settings Light Room Correct Setting 2.jpg

If correct, there was never a problem. But I would have sworn on a stack of Playboys that the specific DJI camera setting was showing on the "profile" heading. I am confused still, (memory confused), but feel my question on the specifics of Camera Profile ***and lens*** has been answered.

 

Thanks everyone for assiting.

 

However, the panorama's are not showing up correctly in my Samsung S23 Plus state approvved tracking device. 360 degree panoramas have this marking...

 

I will make that a seperate post later, when I have gone over all the settings on the drones.

 

Agaon, many thanks for the assistance. 

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LEGEND ,
Sep 24, 2023 Sep 24, 2023

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Let's start with the basics. There are two different kinds of profiles: camera profiles and lens profiles.

 

Camera profiles tell LR how to convert raw sensor data into a visually pleasing image. You select a profile in the Profile dropdown in the Basic panel.

 

Adobe provides camera profiles for only a few of the DJI cameras, which don't include the Air 3 or Mavic 3:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html#DJI

 

But since DJI uses the industry-standard DNG format for its raws, LR knows how to interpret them anyway, without a camera-specific profile.  For such DNGs, the profile will always show as "Color" in the Basic panel (as seen in your screenshots).

 

Lens profiles tell LR how to apply corrections for particular lenses.  Adobe provides lens profiles for some of the Phantom lenses used with DJI cameras but not most:

https://helpx.adobe.com/camera-raw/kb/supported-lenses.html#Phantom

 

None of the lenses used with the Air 3 (camera model FC8284) or the Mavic 3 Pro (L2D-20C) are listed.

 

 

 

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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Manythanks for reply. They have camera profiles for Air2S, Mavic 3, And Air 3 that it displays as two different camera serielas for the standard and X3 dual camera.

 

Camera Profiles Adobe Light Room.jpg

 

 The "lens" comes up as Hasselblad when I do the panoramas. They come out perfectly and my S23 Plus registers the panorama as a 360 degree panorama.

 

Neither does my laptop with Light Room work either.

 

All settings on my laptop have remained untouched and I have only now gone online with it after a week or so.

 

This is extremely frustrating.

 

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Explorer ,
Sep 24, 2023 Sep 24, 2023

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The camera profile would come up automatically for Air 3, Air2S and mavic 3. Now...nothing. I may try a full re-install from an Image of the OS and lt people know how it goes.

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LEGEND ,
Sep 24, 2023 Sep 24, 2023

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"I may try a full re-install from an Image of the OS"

 

That won't have any impact on what you're seeing.

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New Here ,
Feb 14, 2024 Feb 14, 2024

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A similar problem is occurring in my environment.
When developing DNG taken with DJI AIR3 (wide-angle lens), "Profile missing" is displayed and only color and monochrome can be selected.

1
I had the same issue before, but it was resolved by updating LR.

2 
Even files taken with the same AIR3 (same lens) that were taken before a certain point are working properly.
Probably only the ones taken after updating the AIR3 firmware can't find the profile.

I'll attach an image with information about the two files, one that works and one that doesn't.
Notice that only the software versions are different.

My guess is that Adobe doesn't support DJI's firmware updates. In that case, updating LR may resolve the issue.
My LR is currently up to date.
If you have any other solutions or information, please let me know.

I posted the following post in Japanese.

 

https://community.adobe.com/t5/lightroom-classic%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discus...

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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As you've indicated, the firmware update may be the underlying reason for the DNG files no longer beingreadable. That being said, it would be helpful if you could provide one of the DNG files captured when using the new firmware. Uploading to Dropbox or similar and providing link is the best option for this. 

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New Here ,
Feb 15, 2024 Feb 15, 2024

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Thank you for your reply.
I have uploaded two files to dropbox.
Both photos were taken with the same DJI AIR3 wide-angle lens, the only difference being the software version.
The "works" file works as expected, but the "not works" file shows "profile missing".

 

works

https://www.dropbox.com/scl/fi/4e3dgl8p5s66a9lk3lv4l/works_DJI_20231210105602_0005_D.DNG?rlkey=22xdl...

 

not works

https://www.dropbox.com/scl/fi/is3vqeiyatkfe0m73or87/not_works_DJI_20240101111934_0001_D.DNG?rlkey=o...

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LEGEND ,
Feb 15, 2024 Feb 15, 2024

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@ishyu, Your sample DNGs show the cause of the problem. The firmware update changed the name of the camera model stored in EXIF from "DJI FC8282 Air3" to "DJI FC8282", causing LR to no longer recognize the DNGs as supported.  I filed a bug report:

https://community.adobe.com/t5/camera-raw-bugs/firwmare-update-for-dji-fc8282-air-3-breaks-adobe-cam...

 

I provided possible workarounds at the end of the bug report, which you could consider while waiting for Adobe and/or DJI to sort this out.

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New Here ,
Feb 16, 2024 Feb 16, 2024

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Thank you for the wonderful report!
Your bug report is highly technical and there were some parts that I couldn't fully understand, but am I correct in assuming that the fundamental problem is a bug related to DJI's firmware update?
I just noticed that DJI seems to be providing more new firmware updates. I haven't applied this update yet, but it's possible that DJI noticed the bug and issued an update to fix it. I would like to try this.
This solution is for files that will be captured in the future.For DNG that already exists, I think it is necessary to rewrite the exif using method 1. I have never used ExifTool, so it seems difficult, but I will try it.

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Community Expert ,
Feb 16, 2024 Feb 16, 2024

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DJI always only uses 'DJI FC8282' or similar as camera name for their drones, so I think that 'DJI FC8282 Air3' was actually considered as a bug, that was fixed with this update.

 

-- Johan W. Elzenga

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