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error : "Some masking models are downloading. Please try again later"

Community Beginner ,
Oct 13, 2023 Oct 13, 2023

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So, when I try to apply a preset, the preview works, but when I click on it, I got this message, with a downloading bar stuck at 0%

I've tried to reinitialize preferences, but nothing changes (I just lost my presets).

 

Never had this problem before

I'm using LRC v13.0, on a win10 64bits PC

 

Capture.PNG

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Adobe Employee ,
Oct 13, 2023 Oct 13, 2023

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Restarting Lightroom Classic should start the download again. 

Lightroom Classic now downloads and installs in two parts. First, the application installs, and then it installs the various AI models after the first launch. The models, as a group, are large, so it can take some time. 

Since you are using Windows, I would recommend installing the 13.0.1 build released earlier today as it has several bug fixes and should kickstart your Model download. 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Oct 13, 2023 Oct 13, 2023

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Thanks, I will check that !

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New Here ,
Oct 15, 2023 Oct 15, 2023

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did it work for you , becuase i updated to 13.0.1 and still same problem 😞

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New Here ,
Oct 15, 2023 Oct 15, 2023

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same problem. still stuck for myself.

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Community Beginner ,
Oct 16, 2023 Oct 16, 2023

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no change for me... My only solution right now is to copy the settings from
a picture with the preset, and paste it. Not really efficient my I don't
have any other solution...



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16/10/23
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New Here ,
Oct 17, 2023 Oct 17, 2023

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Same as others, it doesnt work. Restarting LR or windows didnt help.

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New Here ,
Oct 19, 2023 Oct 19, 2023

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Same as others. Progress bar stuck at zero.

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New Here ,
Oct 26, 2023 Oct 26, 2023

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i have a same problem as you, when ever you using a preset, that box appear and it hard stuck at 0% all the time. I using the latest 13.0.1 for windows. Idk what to do nowẢnh chụp màn hình 2023-10-26 154504.jpgẢnh chụp màn hình 2023-10-26 154529.jpg

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New Here ,
Oct 26, 2023 Oct 26, 2023

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so, by any chance, can we can download the AI files for ourselves ? And if we can, where could we download them from ? 

 

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Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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Nope. Nothing happens. Trying out LR and, frankly, losing the will to live. It took a day to get it installed and running after a big mess up with 'hosts' in my Mac Prefs, and now the most interesting sounding feature does nothing whatever and there's no info on how to solve the problem. Adobe is not putting a spring in my step I've got to say

 

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New Here ,
Oct 29, 2023 Oct 29, 2023

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You must login with your Adobe account. So you can download it.

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New Here ,
Oct 29, 2023 Oct 29, 2023

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Just had the same problem.

You have to log in and it will be fix 🙂

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Community Beginner ,
Nov 05, 2023 Nov 05, 2023

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yes, you are right, it is working after you are SIGNED IN in Lightroom

 

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Community Beginner ,
Dec 07, 2023 Dec 07, 2023

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Nope. signed in to Lightroom as I type this (and to my account on the Adobe site, for extra measure) and nothing happening. 0%

 

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New Here ,
May 11, 2024 May 11, 2024

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LATEST

it worked for me. Thanks

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New Here ,
May 05, 2024 May 05, 2024

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worked for me. i just signed in then the downloads immediately started, no restarts are needed

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New Here ,
May 05, 2024 May 05, 2024

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yeah...it worked for me too....i signed in...and the downloaded started....

thanks for the help.

 
 
 

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New Here ,
Feb 06, 2024 Feb 06, 2024

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IMG_20240207103608705.jpg

 masking

 

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