error : "Some masking models are downloading. Please try again later"

[Suricate329041645in0]

So, when I try to apply a preset, the preview works, but when I click on it, I got this message, with a downloading bar stuck at 0%

I've tried to reinitialize preferences, but nothing changes (I just lost my presets).

Never had this problem before

I'm using LRC v13.0, on a win10 64bits PC

[Rikk Flohr: Photography]

Restarting Lightroom Classic should start the download again. 

Lightroom Classic now downloads and installs in two parts. First, the application installs, and then it installs the various AI models after the first launch. The models, as a group, are large, so it can take some time. 

Since you are using Windows, I would recommend installing the 13.0.1 build released earlier today as it has several bug fixes and should kickstart your Model download. 

[Suricate329041645in0]

Thanks, I will check that !

[whoisabdeladim]

did it work for you , becuase i updated to 13.0.1 and still same problem 😞

[Mike29475751uhmr]

same problem. still stuck for myself.

[Suricate329041645in0]

no change for me... My only solution right now is to copy the settings from
a picture with the preset, and paste it. Not really efficient my I don't
have any other solution...



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[nah329930803hls]

Same as others, it doesnt work. Restarting LR or windows didnt help.

[D330460309zpd]

Same as others. Progress bar stuck at zero.

[hieu33181807jr8y]

i have a same problem as you, when ever you using a preset, that box appear and it hard stuck at 0% all the time. I using the latest 13.0.1 for windows. Idk what to do now

[hieu33181807jr8y]

so, by any chance, can we can download the AI files for ourselves ? And if we can, where could we download them from ? 

[Patrick34120243woms]

Nope. Nothing happens. Trying out LR and, frankly, losing the will to live. It took a day to get it installed and running after a big mess up with 'hosts' in my Mac Prefs, and now the most interesting sounding feature does nothing whatever and there's no info on how to solve the problem. Adobe is not putting a spring in my step I've got to say

[noppadol33239199ms37]

You must login with your Adobe account. So you can download it.

[Titouan33247555iqw6]

Just had the same problem.

You have to log in and it will be fix 🙂

[Peter Coch]

yes, you are right, it is working after you are SIGNED IN in Lightroom

[Patrick34120243woms]

Nope. signed in to Lightroom as I type this (and to my account on the Adobe site, for extra measure) and nothing happening. 0%

[Suhandy37331220q1ay]

it worked for me. Thanks

[Pensive371918449224]

worked for me. i just signed in then the downloads immediately started, no restarts are needed

[Thuhin3719667335ft]

yeah...it worked for me too....i signed in...and the downloaded started....

thanks for the help.

[Aftab35297839w210]

 masking