error : "Some masking models are downloading. Please try again later"

[Suricate329041645in0]

So, when I try to apply a preset, the preview works, but when I click on it, I got this message, with a downloading bar stuck at 0%

I've tried to reinitialize preferences, but nothing changes (I just lost my presets).

Never had this problem before

I'm using LRC v13.0, on a win10 64bits PC

[Rikk Flohr: Photography]

Restarting Lightroom Classic should start the download again. 

Lightroom Classic now downloads and installs in two parts. First, the application installs, and then it installs the various AI models after the first launch. The models, as a group, are large, so it can take some time. 

Since you are using Windows, I would recommend installing the 13.0.1 build released earlier today as it has several bug fixes and should kickstart your Model download. 

[Suricate329041645in0]

Thanks, I will check that !

[whoisabdeladim]

did it work for you , becuase i updated to 13.0.1 and still same problem 😞

[Mike29475751uhmr]

same problem. still stuck for myself.

[Suricate329041645in0]

no change for me... My only solution right now is to copy the settings from
a picture with the preset, and paste it. Not really efficient my I don't
have any other solution...



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[nah329930803hls]

Same as others, it doesnt work. Restarting LR or windows didnt help.

[D330460309zpd]

Same as others. Progress bar stuck at zero.

[hieu33181807jr8y]

i have a same problem as you, when ever you using a preset, that box appear and it hard stuck at 0% all the time. I using the latest 13.0.1 for windows. Idk what to do now

[hieu33181807jr8y]

so, by any chance, can we can download the AI files for ourselves ? And if we can, where could we download them from ? 

[Patrick34120243woms]

Nope. Nothing happens. Trying out LR and, frankly, losing the will to live. It took a day to get it installed and running after a big mess up with 'hosts' in my Mac Prefs, and now the most interesting sounding feature does nothing whatever and there's no info on how to solve the problem. Adobe is not putting a spring in my step I've got to say

[Sajan382187041abe]

please send me demo video........please

[naldeau49]

have tried the suggestions in the thread but still none of the presets are available in LRC. i am signed in to my account, have restarted LRoom classic and i still get this error message: "some masking models failed to download. pease try again later."  only the B&W presets in the develop basic edit window work. none of the adobe presets will work without that error. it also gives me the same error message when i try to apply presets i have saved. this has been the situation for several months through several updates. currently on LR 13.5 on a mac running sonoma.

i predominantly use LRClassic but in non-classic reg Lightroom the presets all preview and work without the error message. 

[bifdaniels]

Having the same problem. LR 13.5.1, Mac 14.6.1. Just spent an hour on a remote session with Adobe and gave up. Any suggestions? 

[defaultsgtv8mkaqg9n]

The agent that helped me deleted Lr and kept the personal settings. When it came back up, he inputted the setting so I can still have my previous presets.

[noppadol33239199ms37]

You must login with your Adobe account. So you can download it.

[Titouan33247555iqw6]

Just had the same problem.

You have to log in and it will be fix 🙂

[Peter Coch]

yes, you are right, it is working after you are SIGNED IN in Lightroom

[Patrick34120243woms]

Nope. signed in to Lightroom as I type this (and to my account on the Adobe site, for extra measure) and nothing happening. 0%

[Suhandy37331220q1ay]

it worked for me. Thanks

[Pensive371918449224]

worked for me. i just signed in then the downloads immediately started, no restarts are needed

[Thuhin3719667335ft]

yeah...it worked for me too....i signed in...and the downloaded started....

thanks for the help.

[defaultsgtv8mkaqg9n]

It does not work.

[C?nh_Mai ??ng0352]

thank you so muchh. it worked

[Finest imagery]

Good day! Ladies and Gents. I have found a solution, I have the same problems as all of you you just need to download adobe creative cloud and wait for it to install. once downloaded open the creative cloud app and sign in. once signed in open adobe lightroom or lightroom room classic. there click the preset that needs to download the masking models. When downloaded there will be a green pop up bar in top and that means its done.