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flag icons not visible

Participant ,
Jan 15, 2025 Jan 15, 2025

This is a chronic but itermittant issue for me. No matter how often I reboot the computer (Mac Sequoia 15.2) or cycle through "J", or reset the LR preferences the Flag icon is repeatedly disappearing. After cycling through all the recommended fixes,  the flag icon may start to show for a few days, but then it reverts to no icon. I know the images are flagged, because when I ask it to select flagged images, they are properly selected. But in Grid, Filmstrip, Loupe... it doesn't matter. The flag icon is constantly disappearing.

Been happening for a couple months (It's now Jan 15, 2025)

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correct answers 1 Correct answer

LEGEND , Mar 29, 2025 Mar 29, 2025

In the catalog folder there is a file that ends with "helper.lrdata".    While LrC is NOT running you can delete this file and it will rebuild when you reload LrC.  This file helps the faster loading of folder info, flags etc.  It sometimes gets corrupted.

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Enthusiast ,
Mar 29, 2025 Mar 29, 2025

@Bob Somrak 

 

That's a very good suggestion. It may very well help with this weird issue and certainly does no harm.

 

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LEGEND ,
Mar 29, 2025 Mar 29, 2025

@drtonyb 

It worked for a local friend of mine about a week ago and things are still fine for him.  His ratings and labels were doing really odd things.

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Enthusiast ,
Mar 29, 2025 Mar 29, 2025

@Bob Somrak 

 

I've done it myself at times when I was having problems with Metadats Status issues giving me false values.

 

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New Here ,
Aug 20, 2025 Aug 20, 2025

Same. I deleted the helper file, it worked for like 10 seconds and gone again. It makes culling completely terrible. This is the most annoying bug ever

 

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Participant ,
Aug 20, 2025 Aug 20, 2025

Yep, we have to restart LR after every import that needs sorting via flags etc. Not good. 

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Explorer ,
Aug 20, 2025 Aug 20, 2025
LATEST

I do wish Adobe would fix this issue. I have to do restart after each import and delete helper file or I can't use the flag system. For a busy pro photographer this is an unwelcome thing to have to do a couple of times a day. We are paying $30 a month or more now for LR and PS which used to be more like $9!  
come on Adobe techs. Please fix this issue. Thank you. 

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