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lamas55
Participant
April 20, 2025
질문

I can no longer import images from my Canon R5 Mark II into Lightroom (updated) even though it works

  • April 20, 2025
  • 2 답변들
  • 305 조회

I can no longer import images from my Canon R5 Mark II into Lightroom (updated) even though it works with my Canon R3.


Version Lightroom 14.2

Windows 11


Thierry

 

 

 

 

Je ne parviens plus à importer des images de mon Canon R5 Mark II dans Lightroom (mis à jours) alors que cela marche avec mon Canon R3.

 

Version Lightroom 14.2

Windows 11

 

Thierry

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

2 답변

dj_paige
Legend
April 20, 2025

Are you talking Lightroom (Lr icon) or Lightroom Classic (LrC icon)? There is no Lightroom 14.2, but there is Lightroom Classic 14.2

 

I can no longer import images from my Canon R5 Mark II into Lightroom (updated) even though it works with my Canon R3.

 

Please explain more. Why can't you import? What happens when you try? Please provide details. If there is an error message, please provide the exact unedited word-for-word error message.

 

Show us a screen capture of your screen when you can't import. Use the "Insert Photos" icon to include your screen capture in your reply.

AxelMatt
Community Expert
Community Expert
April 20, 2025

Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

Does it work in the past?

What has been changed on your system before the error occur?

Do you get an error message? If yes, please post the exact message word-by-word.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI