Images are grey on web after syncing

[MindWay]

Galleries I deliver have some images showing up as grey boxes only.  When I attempt to make a minor edit on the image, it will then re-sync and show correctly, but another will disappear into grey.  This is extremely inconvenient for my schedule and business.

[cmgap]

When the grey thumbnails appear does the cloud icon show that Lightroom is still syncing or are you seeing that it is fully synced with a green checkmark?

[MindWay]

Thank you for the reply.  They are fully synced.  If I re-sync the ones that are grey, others go grey.

[cmgap]

Have you tried to delete and re-add one image that is greyed out as a test?

[MindWay]

Yes, it helps that image but another disappears, randomly.

[cmgap]

Is this issue repeatable in all shared albums? Being able to recreate the issue with a test set of images will help to solve it. Please make a test album that you are okay with sharing the link.

[MindWay]

Interestingly enough, I went to share the links that a few of my clients were complaining about the grey images, and they all seem to be there fine now.  This was a very odd 2 days when I posted the original post on this board because I spent a lot of time trying to see what was going on.  I created PDF pages for them to review.  I've since then decided to export my images as JPGs (with watermarks) and re-import them as JPGs which I never had a problem with.  I will gladly share a new gallery if it happens again.

[cmgap]

Thank you for this update.