Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Issue with Grayed-Out Files Appearing After Importing Photos

New Here ,
May 25, 2025 May 25, 2025

In the last few photo imports to my Lightroom catalog, I've noticed that every few photos, a grayed-out file appears in the grid view. These files don’t correspond to any actual images—they don’t show up in Finder, and they aren’t recognized as missing by Lightroom. It's as if Lightroom is generating placeholder files with no data.

 

Screenshot 2025-05-24 at 9.51.59 PM.png

 

When I try to interact with these files (delete, edit, locate, etc.), nothing happens. Lightroom doesn’t respond to any commands related to them. The real issue comes up during the culling process: if any of these gray files are selected when I attempt to delete unflagged/rejected images, Lightroom throws an error and prevents the operation. I’m forced to manually deselect each gray file before I can proceed.

 

Screenshot 2025-05-25 at 2.51.00 PM.png

 

Has anyone else experienced this? Is there a known fix or workaround to remove these phantom files and prevent them from showing up in future imports?

TOPICS
macOS
170
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 25, 2025 May 25, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 25, 2025 May 25, 2025

I actually tried updating the permissions on my Mac yesterday in hopes it would work, and even after giving full disk access to Lightroom, the problem is still unresolved, and I cannot delete the files. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 25, 2025 May 25, 2025

One reply in the thread I linked to seems to indicate that this is an issue with disk permissons, and possibly not LrC permissions. I'm not a Mac user –  @johnrellis might be able to give you better assistance.

 

Thnk you so much. Repaired the permissions on both drives and that worked a treat. Thanks again.


By @trevors59492957
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 26, 2025 May 26, 2025
LATEST

I think this is another occurrence of "zombie thumbnails". Adobe reported fixing a bug with similar symptoms back in LR 9. See if this workaround helps:
https://community.adobe.com/t5/lightroom-classic-bugs/p-blank-thumbnails-showing-up-in-all-photograp...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines